Design&Wine Hotel

Hotel itself is poorly maintained and there is no sauna really! It is too cold BUT I got lucky with the personnel and despite me being hungry, tired and not polite, they treated me with care and respect and this made my stay good

The room overlooking the square was beautiful. The location cannot be beat. They were clean. They didn’t smell, but there were air fresheners in the hallway and in the room so that was probably helpful but unhelpful cause I had a headache the whole time however the staff were rude and unhelpful we showed up early, which is not their issue, but we just asked leave our bags which they said no problem. Check in after 2:30. We arrived at 3:30 and she said let me check to see if your room is ready. We were hoping to have some wine tastings in the restaurant and asked if there were reservations that we could make and she said we didn’t need them because there is no reservations on the book when we asked to see a menu she said wait until she turns the sign around out front and that’s the menu when we arrived at the restaurant at 7 o’clock when it opened the other lady asked us if we had a reservation and we said no and she looked like we were SOL when I stated that her colleague before said we don’t need a reservation. She seemed nonchalant. I will say that when we got seated in Junior, our waiter was the best part of the hotel he was super accommodating and knowledgeable, and always had a smile on his face. The whole time we were seated there for about two hours there were only about four tables who came into the restaurant and there was a very large seating capacity loved that that lady made us feel like we made a boo-boo by not reserving, I can see why the restaurant lost its Michelin star the food wasn’t remarkable and the service by the front desk. Staff certainly left a lot to be desired. Literally was afraid to ask the front desk staff for anything. The beds were a fraction more comfortable than other places in Portugal we did as for 2 beds and got 1 and experienced the flooding other customers noted from the shower.

Location is the best. On the town c square, next to Bell Tower and a block from the river path for a beautiful stroll to the ocean. The hotel staff are accommodating and friendly. The rooms are well appointed and comfortable. Breakfast in the morning has a variety of offerings that will satisfy everyone.

Unfortunately, my stay at the Design & Wine Hotel in Caminha was extremely disappointing. The room was in a completely unacceptable condition upon check-in: • Long hairs in the supposedly clean bed • A stained mattress topper • Dirty bathroom corners • A smeared mirror • Dust and grime on the furniture and floor • And most absurdly: visible handprints on the wall behind the bed – clearly from previous… activities. The photos speak for themselves. The entire hotel smelled musty. Empty or half-empty scent dispensers were mounted throughout the building, failing miserably to cover the unpleasant odour. It seems no maintenance or renovation has taken place since opening – there are still PlayStation 3 consoles connected to outdated TVs, and the so-called “design” feels neglected and outdated. The staff was unfriendly and unaccommodating. When I reported the dirty room right after check-in, I was told: “We’ll clean it tomorrow.” No apology, no solution offered. This hotel is neither “design” nor “wine” – just run-down and disappointing. I would not recommend staying here under any circumstances.

Incredibly over powering smell fuelled by a lovely old building then awful air freshers put around the hotel. Rooms dark, small but the hotel great location. First hotel that has asked for tourist tax. Lovely location. Nice breakfast but would not return. I have asthma and found air fresheners and mouldy smell over powering

Great location. The older staff members seem to dislike their jobs and their customers even less. Unfriendly, unhelpful and unhappy. The younger staff members are friendly but work in a toxic environment. The rooms are old and dated. Toilet seat broken, shelves broken and generally uncared for. I wouldn't recommend this establishment

Such a fantastic hotel. The rooms are much more bigger. They are like apartments. The location is exact Center. The ferry to Spain is just behind. We loved everything in this hotel. Bad: Breakfast was below average. Nothing warm, all cold food especially breads. Swimming pool closed in summer 🤔

Have to agree with other reviews. This is not 4 star hotel. There is a damp smell in the room and overwhelming smell of air freshener we had to unplug. The air-conditioning did not work at all. Reception was abrupt. Breakfast was basic but adequate. We have stayed at much nicer 2 star hotels on the Camino.

Location is good. Breakfast is also good. But almost the entire hotel smells moldy. Too expensive for condition of hotel. I would not go again.

We stayed here while walking the Camino de Santiago. We booked this same day and arrived very late, around 9:30. The woman that was at the desk (Christina?), and ended up waiting on us later in the restaurant, was very nice and did what she could, but this place is not ready for prime time. The lighting in the room was so bad that I had to hold my headlamp over the shower door on to the shower controls so my wife could see the dark gray lettering on the chrome shower controls. It was basically showering in the dark. The shower door is also the door to the toilet compartment. It slides to the right to add privacy for the toilet and then slides to the left to be a shower door. Problem was that the door didn't want to slide. It was quite a struggle to get my wife back out of the shower stall. When she went to the mirror to do what woman do, it was so dark that she simply could not do what she had hoped to do. Again, out with the headlamp. I couldn't understand what was going through the architects mind (we were in the "architect" room, BTW) when they designed the bathroom space without adequate lighting to simply do basic stuff. We asked to be moved to another room (the TV didn't work either), but she said the hotel was booked solid. I have to take her at her word, but we saw no one. Not one single other person in the hotel when we were there. She really was nice and tried to be as helpful as possible, but its not like she could install more lights. She kept saying, as a defense, that this was a "design" hotel, to which I would reply that design that does not function well is bad design. We did eat in the restaurant and the meal was very good. As pilgrims walking the Camino, we had to get out of the hotel early to start our walk for the day and Christina promised they would have an early breakfast ready for us. They did have it early for us, about 30 minutes before they normally open. It was really good, a lot of it and the gentleman who set it up and waited on us was very nice.

Very pleasent design hotel. By the river, with professional service. Good price quality relation.

Loved our stay here! The staff was so friendly and helped us with finding information about different things. The breakfast had a wide variety of choices. The design of the hotel itself was amazing. It is hard to believe that behind the stone walls lies something so modern. What a great use of space. And to top it off the price was right too. We will definitely stay here again on our next venture to Portugal!!