S G.
Yelp
This was my 1st visit to this restaurant. I was so excited to see that there may be a good neighborhood Italian restaurant nearby.
I'll update shortly regarding the food ordered.
This is regarding the woman who packed my to-go order. She dropped a container on the floor that had the bread that came with my order and put it in my bag, on top of another container of food that I had ordered.
I'm not sure if the person who handed me my order was a manager or owner, but I mentioned this to him and he checked the container (it didn't appear to have opened but it still fell on the floor).
No offer of getting a fresh container or new bread - just put it back in my bag.
I should have asked to leave it out, but they were getting busy and I just wanted to get out of there.
This one incident will probably skew my opinion of the food, sadly.
Now I'm wondering how many times she's dropped a container or an item on the floor and still packed it in someone's order.
None of the restaurants or bars that I've worked at over the years would have ever tolerated that. If we dropped anything on the floor, we gave the customer a fresh order, fresh napkin, fresh to go box, etc. I'm actually surprised that they didn't seem to be concerned about this.
The team member that took my order was very helpful, professional and friendly - she was the high point of my visit. She definitely gets 5-stars.
Update re: the food - ordered the bolognese pasta, a side of grilled chicken, the stuffed mushrooms, a slice of tiramisu cheesecake and an Italian wedding cookie.
The stuffed mushrooms were ICE COLD! They just poured some warm cheese sauce over the top (there were clumps of hardened cheese in the container - very unappetizing!).
The grilled chicken was seasoned and cooked well...until I had to scrape what I'm hoping was mashed potatoes off the bottom. It feels like they placed the grilled chicken I ordered onto another plate by accident, then just scraped off as much as they could and place it with my order.
The pasta dish - pasta was cooked well, but the sauce was so salty we couldn't taste the bolognese. AND this was also cold.
The tiramisu cheesecake slice was the only item I received that was prepared well and tasted good (we're saving the cookie for another day).
The portion size was decent for the price; however, when most of the items aren't handled/served correctly it doesn't matter. I feel like I just threw money down the drain.
I doubt I'll be coming back.