DICK'S Sporting Goods

Mr. Manny in the golf department deserves the highest praise. He regripped my 2 year old son’s club with extreme care. He went the extra mile to make sure it was right by redoing T with more tape to ensure it was perfect for him. Mr Manny gives 5 star customer service!

Logos are out! Every expensive item has a logo and I do not advertise for free. Workers do not know where items are and leave you on your own to find what you need. Too expensive for what one gets. With some time, same quality with less pay can be found elsewhere.

Brian is the most thoughtful employee and the most thorough employee. He went ABOVE AND BEYOND helping my husband and I find just the right bike for our daughter. With that, we are grateful for the help we received although the store was short staffed.Thank you again Brian!!!!

Had to come in to the store to get a new pair of running shoes as my old hokas were giving me terrible blisters that very day after walking around downtown. The young gentleman (Damien?) or whatever his name was on January the 2nd at around 5pm was a superstar. He knew the products well and recommended me a few models from Brooks to try before I decided on one pair- they were so comfortable and great for walking long distances for my last 2 weeks on vacation. He was friendly with all the customers. Only downside: not enough Super Bowl merchandise for ladies sizes there!

Came in today to find some football stuff for my nephew and i must say, Ria is a gem 💎 she took her time ( like 20 mins 😂) and helped us find the exact thing we needed and didn't seem frustrated or anything! Need more ppl like her in customer service!! 5 star

Dutchess and Malaysia were so very helpful and taught us how to earn loyalty points. Great customer service!

Bad customer service, trying on cleats brought out one size when I asked for two different sizes and never came back nor couldn’t find any other employee to help. So I left

Today, I went to Dick's to purchase a Maxfli Swing Weight Training Club as I saw that this location had several in stock. When I arrived in the Golf Department, an older white man was working behind the counter. He didn't appear to be in the best of moods. I said, "Pardon me, sir. I am looking for the Maxfli Swing Trainer. It says that you have..." He cut me off with a curt "Nope! Sold out!" I walked away and reread my phone where it stated that there were several in stock. Fortunately, an extremely nice black lady walked up (possibly a manager?) and politely asked if I needed assistance. I explained what I was looking for and stated that the website showed that there were several in stock. And I wantsd to make sure he was accurate as it would save me a drive elsewhere. She took the information down and said, 'Let me see if they are in back stock. She was gone no more than a minute or so and had one in her hand. She then apologized and I thanked her. She thanked me as well. I work at a very prominent professional golf course in tbe area and customer service is my top priority. It goes a long way. His version of customer service was severely lacking as hers more than made up for it. For those who have made reviews about racial motivation, I will say that I am white. There are good and bad employees. It just so happened that I encountered both today. Kudos to you, Dick's and SOME of your staff as other seem to need a refresher in professional courtesy.

I was in search for a Yeti Tundra 45 Hard Cooler. It lead me to this Dick's Sporting Goods to see what options they had available. While they did have the cooler the only color they had was white. I was in search for any color other than white. They had many other Yeti cooler options and I was able to compare the sizes and models. I didn't get a cooler but did purchase some Cooper Hands for my father. Their staff was helpful and checkout was a breeze using Apple Pay. Dick's Sporting Goods 3301 Veterans Memorial Metairie, LA 70002 (Review 629 overall, 173 in 2021)

They wouldn't serve me or tell me the specials. Horrible food service compared to the other Dick's sporting goods.

I was super hesitant about coming here because of the Yelp rating. When I walked in I noticed that there were many associates, and each one was super eager to help. Seriously, every one had this cheery disposition. Talk about Christmas spirit! One associate had on a pair of Brooks, so I asked her about the different versions. I have always worn the Glycerins for running and teaching (high schoolers need lots of supervision). She suggested that I try on the others because they all have a different feel. When I got to the shoes, I was dead set on the Glycerins because I need lots of support. When I got to the back, Joel helped me. He was knowledgeable about shoes for running and cross training. I told him that I like shoes with a little less heel for lighting. He suggested these awesome shoes from Nike. I tried on the shoes, and I walked out with two pairs of great shoes. Also, the cashiers are sweethearts! They looked like they were having fun.

Dick's has a decent selection of most of what I'm looking for, but where are the employees? EVERY time I come here to purchase running shoes for myself or my family I'm initially met with the same service. None. I have to search for someone to retrieve shoes from the stockroom behind the shoe department. There is usually one person there to help several customers. Surely there are more employees in this behemoth, but where are they hiding? And the prices are high compared to other large stores that carry the same merchandise. You might be wondering why I'd even bother shopping at Dicks. My simple answer is that they're near my office and I'm too lazy some days to make the drive elsewhere.

Tried to return a $30 Christmas present and was offered $2 in store credit cause no receipt never spend another penny in Dicks what a fitting name

I love going on adventures and it's always fun to outfit yourself for said adventures. I prefer to go to a store to check out equipment and goods to get a feel for durability and quality and to hear from staff what might be a good choice. That being said, I'm not sure if Dick's is the place to go for adventure outfitting. It seems the store is 75% workout clothing and then a handful of aisles with sub-par brands for adventuring. We just went in for sleeping bags and the quality is just meh and the pricing isn't really clear. I also needed adult fins (they didn't have to be professional) and there wasn't any selection at all. The staff is nice though I have rarely seen anyone walking the aisles asking to offer assistance. This all could just be me and my adventures just aren't their target. They had more YETI gear than I've ever seen anywhere and some fun backpacks if you're heading back to school.

Worst place ever ...... How do you not have a size 8 in any shoe!! Lazy staff that's why... Edited :: So walked in another sporting store right to the shoes ... Grabbed 3 different styles (same shoes from a couple days earlier) in my size ... yeah I them!! I could find all sorts of shoes in the brand I was looking for....

I've shopped at this Dick's four times while living in New Orleans. They consistently have poor customer service and the store is always a wreck (middle of the week, wreck. Saturday peak time, wreck.). This past time we stopped in to have a golf club worked on. Usually, we use the Westbank location for this service but not wanting to travel across the bridge we opted for Metairie. Mistake. Big mistake. Not only was the older gentleman rude, we had to wait 25 minutes for him to get over to the desk when we came back to pick it up (after paying)! Understaffed is one thing, rude employees who don't care about customers time is another. I'll be traveling to the Westbank or Baton Rouge location from now on.

When we finally got someone in the store to take the time to show us what we are looking for, I decided not to spend my money in a place where the employees have such a lousy attitudes. Don't forget, returning customers is what's needed to keep businesses running. Look at your other reviews. If it isn't 4 or five stars, maybe you need to reevaluate.

Helpful employees, but you are definitely paying for it. I'd say dicks has at least a 25% markup from other sporting goods stores. If you need something quick, you can definitely achieve that objective here. Not something I always mind paying for, but if I have the time I will go elsewhere. You can get the same brands of athletic apparel (for the most part) cheaper in the mall.

Needed to get a pair of athletic foot ware (tennis shoes sounds dated) the associate was busy on their phone initially, although it was his stock tool. I asked to look at about 6 pairs and 3 of them, even when he scanned the bar code, he brought the ones. Ultimately I found a pair I wanted, through no help from him, never bothered to ask about fit anything, how I wanted to wear etc. I have a hard time with shoes so when I find a pair that work I buy them. But.....One of the least engaged sales associates I've met in awhile, he wouldn't be working for me. He's also not doing Dick's any favors so I hope you're reading. When your spending 150.00 on a pair of shoes you deserve better. Two stars are for the shoes...

Please have someone back in shoes!! We were approached once & they never came back!! As I walked through store calling the store I found a person Come on one time I'd like to get waited on

A large selection but way over-priced for what is there. I think their customer service is a little over-powering, every couple of steps, it seemed like someone else was asking if we needed anything. The last time I was this over-whelmed by pushy customer service was HH Greggs and they seemed like vultures. As others have mentioned, the prices are at least 25% more than other places for the exact same items. I'll stick to Academy.

I went into this store to buy camping gear and lots of it. When I asked an employee to help me with a sleeping bag ( I wanted too see how it looked outside its cover) he first had a convo with his co worker then said rudely (while he was chewing gum in my face....) "As long as you put it back in the bag exactly the way you found it" I thought .... what a dick! Isn't that your job? He was so unhelpful and rude that I left the store. I'll never go back there! The name is so fitting for the dick that works there! Rather go to Masseys. It's waaaaaay better and the staff actually want you to shop there!

I was extremely disappointed with my experience at Dicks today. I need a high impact sports bra. In the entire store there was one and it was not my size. Most of the mid impact bras either had white deodorant marks or make up marks on them. 99% where "stained". I would not recommend this store to people who are looking for high quality clean athletic bras.

I went into the store today on my lunch break looking for running shoes. There was no one in the shoe department to help me. Once I asked someone for help another employee was called. He went to get the shoe and handed them to me with absolutely no verbal communication. I'm having issue with arch suport but I didn't feel comfortable asking for advice bc the young man did not look eager to help or work. He just lingered around until I finished deliberating over which shoe to purchase. In the end I purchased nothing. Please find employees that want to do there jobs. The job is customer service not shelf stocker.

The customer service was wonderful. They knew about the products that they were selling. And even though they didn't have what I need, they were able to point me in the right direction. But the reason why I gave it four stars and not five was because there's not a lot of selections there. Lots of clothing, but not a lot of equipment that you need. I feel like it's more of a clothing store for sports than anything. I really wish that would have a bigger selections of equipments.

Their curbside service is one of the best. I bought 2 bikes and the assembled both pretty quickly. Thanks for serving with care.

Went with my brother who is a very active athlete and needed some new weights. We made our way to the weight section and they had everything we needed. A young man asked if we needed anything. Check out line was average and the cashier dug up a $10 off coupon for us. As a big coupon spender I was a little disappointed she couldn't dig up more as we were making a rather expensive purchase. I also searched online coupons and they had some amazing online deals but nothing in the mail or to be used in store which was disappointing. I am not an avid sports shopper so can't really speak to prices. But experience was pretty average for a store of this size. Just wish there were more sales.

I went to Dick's Sporting Goods looking to get a single dumbbell to add to my cheap starter set so I'd have a better range of weights and a decent workout mat. When I walked in I was immediately greeted by the cashiers and asked if I needed any help in a pleasant tone (good work, cashiers). They directed me back to the free weight section where I talked to the worker there about my needs, what exercises I am doing and what I'm trying to get out of my work out. He listened, asked appropriate questions and then made a great recommendation. He offered me an option of just getting the weight that I needed and talked about both the pros (cheap price) and cons (takes up a lot of space and buying weights one at a time adds up). Then he showed me the high end set that was on sale, one of those fully adjustable dumbbell models. It was waaay more than I planned on spending, but compact and rugged. I wound up getting the expensive set to save some space in my cramped apartment and because I realized I would be wanting more weight eventually. My friendly salesperson went and checked to make sure they had a set in stock and came back with not just a giant box full of weights but a $10 coupon as well. I went to Dick's because it's right by my house and convenient, but I'll keep going there because the staff was very nice, listened to what I had to say, and gave me reasonable options for my purchase. Great work on their part.

Dick's is vey expensive and overpriced. The Stackon cabinet is $100 cheaper at Academy. I've been to Dicks several times and never made a purchase due to price. Now I just take my business else where.

When I went here it didn't have any of the things I were looking for in stock. I had to buy it on there online store which made me upset, because I'm not a patient person overall when it comes to having to wait for my shipment come in during online shopping. There was one employee that I found most helpful, and another less agreeable to work with me (rude). I know having a job sucks and you're actually doing it more for the money than the enjoyment of it when it comes to part-time, but part of your job is to make your customer feel welcomed... And he did not welcome me at all. I will come back for sporting goods although, I rather Dick's atmosphere than Academy's. P.S. If you're looking for most of your sport needs I do recommend Dick's over Academy, because although Academy has a larger department-Dick's specializes more in the Sporting activity.

The employees are rude, the merchandise is high, and the place is not properly sorted! "Retail is detail girls". Oh yea, buy yourselves a personality!!! This place sucks!!!

Been here a few times and it is probably the best option for a full selection of sporting goods in the area. The Sports Authority in Elmwood is horrible so this Dick's location was needed for sure. Every time I've been here the service has been good with at least 1 or 2 people asking if I needed help.

All kinds of good stuff. Would like to see a bigger bike section though. And everything seems to be just a bit expensive.

Shoes had a red clearance clip attached to them, price tag of $29.98, originally $108.00 inside shoe. Once I was checking out with over $100 in other products the shoes rang up $79.98. Obviously they made a mistake and should honor the clearance/price they are advertising. Manager refused and was EXTREMELY rude about it. You need a personal scan machine while shopping here because apparently the prices on the products are not correct!!!

For someone who came from California, this is truly a disappointment. If your expectations are not raise but having shopped at places like REI, and you're happy with brand names such as Coleman and Nike for all your goods then maybe that's fine. When I finally found a Northface sweater that I was considering, they only have the one with no selection of sizes or other colors.

Went here this morning to get some new New Brooks Adrenaline shoes. I knew my size and went with my the display shoe in hand to find a employee. There was two employees in the shoe section one employee was trying to put back shoes and the other employee with the big poofy hair was doing jack shit. She looked back at me as i'm walking behind them with the shoe i want and she turns back around and start pretending to help the other worker find the shoe to put back in the box. She completely IGNORED ME. The woman with the dark poofy hair is at fault she was the lazy one who was doing nothing the whole 30 minutes i was shopping and then she pretending to be busy when I needed help. I gave them a minute or two to come help me and when she didn't i threw the shoe back on the table and left the store. I am never stepping foot in this store again. That lazy woman in the section doesn't deserve to have a job.

This tote is terrible the employees are very rude,prices too high and selection not good.I would not recommended it!

They sell sporting goods they don't know how to use so don't bother asking for information about a product. But you will get the sound advise, "You can google it" as a customer service. But then don't bother asking if you can take the product out of the box because the employee will grimace and use an ear piece to ask the manager hiding in his office and passes along his answer that they cant take it out of the box because there is a zip tie on it. So evidently sporting store manager does not know how to apply a new zip tie. Maybe his employee should advise him to google it.