DICK'S Sporting Goods

Visited store after Dicks online said they had a Garmin watch, in stock, at their location. Individuals at the service desk were extremely unprofessional. I asked if they had it, and with very little effort, they said they didn’t think they did. When I shared that I drove 45 min because it said online that it was in stock, they said, with an attitude…. “well …you should have called and checked before coming in”. The staff continued to mock me when I was walking out of the store. Absolutely no customer service.

John in The shoe department is the best! Every time I need a new shoe or anyone is needing anything with a shoe regardless if it’s in running I am always recommending. He’s the man to go to. He will point you in the right direction and give you his honest feedback from personal experience. Thank you so much for educating me and informing me John! this man deserves to get rewarded and compensated because of the Customer Service he provides!

The clerk was super helpful to my friend and me. I needed my medicine ball blown up for physical therapy! They were kind enough to assist. Best experience by far! Lighthearted work environment. Great staff to laugh with! Happy New Year!

I ordered a Mongoose BMX bike for my son. The store allowed me to check in while I was in the parking lot, then when I walked in the front door, a man asked me if I was there for the bike and directed me to the bike area. The bike tech explained that all bikes come professionally assembled but I asked if I could have it in box because I needed to hide it for Christmas. He gladly got me a boxed bike and explained some of the trickier parts of the assembly and 2 items he thought I should get (pedal wrench and bike grease), then said I could bring it in if I had any trouble assembling it, then carried it all the way to my car. Absolutely happy with my purchase and the service. Thank you.

Bill and Anne were very good with customer service. A+. Bill found a item for me that wasn't on the shelf. He went out of his way to fine it. Great job.

Justin in the Bicycle department is an absolute gem! He was assembling bikes, talking with customers and taking phone calls; and he was still able to answer all my questions, take my order, and build my bike in the same day. 10/10 experience

Olivia was amazing in the shoes so patient with me I tried like 7 pairs lol tilll I found the right one !!! I finally did she showed me what they had in stock and brought out a good amount and then I saw these and just knew that’s them!

Staff in the shoe section are antisocial and unwilling to help. It feels like a chore to ask them to get something and they don’t know how to answer any questions! Where is a girl meant to find someone who knows how to offer a running shoe? Very disappointing, I will be taking my business elsewhere.

We love this location. They have so much in stock in store that you can avoid ordering online. Great selection of sports gear which is one of the biggest reasons we visit the store.

Dick's Sporting Goods is a reliable one-stop shop for all things sports and outdoors! The store offers a wide range of products, from athletic apparel and footwear to equipment for nearly every sport. The layout is spacious and organized, making it easy to find what you're looking for. The staff is generally friendly and knowledgeable, often ready to help with recommendations or finding the right size. One area for improvement is pricing--while the quality of the products is excellent, some items can feel a bit overpriced compared to other retailers. Additionally, during busy times, checkout lines can get long, and finding assistance on the floor can occasionally be challenging. That said, the store's variety, clean environment, and commitment to quality make it a great choice for sports enthusiasts. Overall, Dick's Sporting Goods is a dependable place to gear up, and I'll definitely be back! One additional thing that just came to me, but would be a corporate decision, is that their reward points shouldn't expire. If you do not spend $300/year then you aren't ever rewarded. I don't ever spend $300 a year here maybe that will change once my kids are in more team sports.

Bought these DBX ice skates from this location yesterday and the customer service are awesome! They are super helpful when it comes to finding specific items. My size was not on display so an employee went back to get them for me. They fit great and I have wide feet so I definitely recommend DBX recreational skates for beginners. The skates were on sale for only $49! Great price and I even earned 49 points for this purchase. The employees at the front of the store are incredibly generous! Ready to greet you once you come in. This is the biggest Dick's Sporting Goods I have been to and they have a great selection of new brand clothing that are in style with many sizes available.

This Dick's Sporting Goods is a new store where the old Macy's department store was in Plymouth Meeting Mall (with Burlington on the top level). I stopped in for the first time today. It's a neat store, very large and clean and plenty of products to browse and look at. It's my favorite Dick's Sporting Goods around and it's a welcome addition to the Plymouth Meeting Mall!