Dimmuborgir Guesthouse

If i could give them a zero.....i made a reservation in january for july, and i had to change my plans, so i cancelled on time. They refund me not the exact amount, but almost kept 100euro which was not specified it would be. Althought i send them 3 e mails, i never got any answer. This is absolutely not fair nor accpetable.

2nd trip in Iceland and 2nd time staying here. There is not much choice in the area but that does not detract from the cottages. They are cozy and close to the geothermal areas, dettifoss, etc. I stayed in the new large cottage with the hot tub but it was not worth the cost, very sparse inside. If there is a 3rd time I would stay in one of the smaller cabins.

We did visit Iceland driving the ring road for 13 days and spent 2 nights in Lake Myvatn. We had a very pleasant time at Dimmuborgir Guesthouse. It was an opportunity to visit everything around and come back and relax at a very nice place. |Located just next to lake Myvatn, it is an excellent departure point to visit the main points of interest in the area like the Hverjfjall Crater, Hverir hot post, Lake Myvatn and its pseudo craters as well as the lava fields and the local wonderful Myvatn Nature baths (Jarbodin Baths). This is a local family-run guesthouse, and one can see that they did put a lot of care and taste into the details that make this a special place to stay. |Our cabin/cottage for 3 people (couple plus adult daughter), was equipped with a nice room with 2 very comfortable bunk beds, the lower deck being a double bed. There was a kitchenette and lounge/eating area and a bathroom. It was equipped with everything needed to cook, very cozy and comfortable. It also has a parking space and an outside area with a table and chairs. |There is also a common kitchen in the compound, in case you need a microwave and any extra dishware.|We booked our 2 nights stay directly through Dimmuborgir Guesthouse webpage and the contact was easy and reliable. Also booked the Nature baths through the guesthouse with a good discount. |Breakfast, served at the main house with lake views, is very good, varied and of fantastic quality, with homemade local products. |We were very happy with our accommodation choice in Myvatn so we recommend that you book Dimmuborgir guesthouse, preferably more than one night because there is a lot to see and do and you might have a good pause here to refill your energy before continuing your Icelandic amazing discoveries.

I never leave public reviews but I have been trying to contact this guesthouse for over a month to receive a refund and have not received any responses to my emails or messages on other platforms. I hope they will see this review and will finally get back to me and process my refund. I booked in December 2025 for a trip in September 2026 that we had to cancel. They charged my card a deposit for the full booking amount in January 2026 and it is now February 17 and they still have not acknowledged the cancellation or processed the refund to my card. I see now that other people had had issues with the cancellation, so I wouldn't recommend booking here unless you are 100% sure your plans won't change for any reason - even though I booked a rate that allows cancellation, it's clear that this property unfortunately isn't responsive or timely about processing cancellations.

The location is right on the lake, offering an amazing view if you walk out the back of the reception/breakfast house. You can easily access the lake, and the area is filled with flowers—calm and beautiful. There are two dogs on site, both super friendly and cute. Breakfast was included and was one of the best we've had so far. There was homemade smoked trout, lamb, ham, multiple types of bread, eggs, waffles, coffee, tea, juice, fruit—everything you could want for breakfast. The view is breathtaking; you can sit right by the lake, either inside or outside. The room, unfortunately, was the weakest part of the stay. 3 out of 5 stars at best. It was very hot when we checked in, and they suggested opening the windows to cool it down as there was no fan. Opening the windows wasn't really an option due to the large number of midges that would fly right in. We waited until 7 PM to open the window, and luckily it was windy, so the midges weren’t as bad. You can borrow free head net from the reception. The room had full blackout shades, which were easy to raise but tricky to lower—you have to push down a small metal piece to release the string. The walls were quite thin, and the bathroom only provided hand soap—no shampoo or other toiletries.

We stayed here in June 2025. This room was booked using a travel agent. Even though a credit card was used to reserve the room with the understanding they would take the full payment the company chose to hold the reservation. We arrived at the guesthouse and needed to pay the full amount which we paid. A few days later we were billed again. We called them on the phone and were told that our information was texted to their billing manager. We have yet to receive a refund or even a reply to our numerous email attempts. We are now having to dispute this through our credit card. ||Otherwise our stay wasn't bad. The breakfast was good and there were lots of choices. The room was clean although small. We were disappointed in the breakfast hall as the request was for people to remove their shoes. There was a large group of loud rude guests who kept their dirty hiking boots on while the rest of us wore our socks.

Our stay at Dimmuborgir Guesthouse was very pleasant and peaceful. The room was small but cozy, clean, and had its own private bathroom, which we really appreciated. It was facing the crater, offering beautiful views right from the window. A shared kitchen was located just across from the room – well-equipped and convenient for preparing simple meals. The entire area is quiet and surrounded by stunning volcanic scenery, right by Lake Mývatn. Breakfast was tasty and made from local ingredients. The hosts were kind and welcoming.

I cannot comment on the rooms or facilities, but the communication from the owner was unacceptable.|I booked through a portal and repeatedly tried to obtain confirmation directly from the guesthouse, as I was unsure whether my booking had been processed. Despite several attempts, I never received a single reply—even after sending a formal cancellation notice.||Because of this silence, I secured alternative accommodation. Nevertheless, after the intended stay date, my credit card was immediately charged. Only when I filed a complaint did I suddenly receive an instant response—clear proof that my previous emails had been received but ignored. Their reply merely pointed to the original booking confirmation, without any explanation for their complete lack of communication.||In short: dealing with Dimmuborgir Guesthouse was a deeply frustrating experience. Perhaps it works out for some, but their unprofessional conduct makes me hope such practices eventually put them out of business.