Discovery Parks - West Beach Parks

Stayed 2 nights with 4 adults +4 kids in 2 cabins and we absolutely loved our time at West beach discovery park! So many activities for the kids. Rooms were clean and prices for snacks and food in kiosks were so reasonable. Will definitely be back again!

I'm staying in a chalet. They have chalets with on suites but I'm staying one without. Very nice & comfortable . No hangers in cupboards. Good ammenities, coffee shop& shop for all your needs. There is so much for children activity centre, swings, swimming pools & much more. There is also adult areas. Barbecues, laundrey. For such a large park it is very quiet. Basically you would not need to leave the park to find all your needs. I thoroughly recommend.

We were here last week and had to be separated with our other family members because they have dogs. We saw 2 different sites with a dog each and a cabin with a dog also. Is this caravan park is a NO DOG at all or on certain months in a year only. The park itself is just amazing for family with kids and couple just want to rest and relax. Will definitely return again ;)

Unsafe, uninhabitable accommodation – refusal to refund. We booked and paid for accommodation at BIG4 in good faith. Upon arrival, the cabin was not fit for occupation, particularly given extreme heat and the presence of two young children. The air-conditioning was not operating to a level that made the cabin habitable, and there was no visible evidence of current electrical test and tagging on appliances. These issues were raised immediately with management. After consultation, it was clear the issues could not be rectified within a reasonable timeframe. Given the conditions, we had no practical or safe alternative but to leave and secure alternative accommodation at short notice and additional cost. Despite this, management refused a refund. The written response we received from the Holiday Park Manager stated: “There will be no refund for your cabin as the cabin was checked on your departure day with everything working fine in there. Have a nice day.” This response is dismissive, inconsistent with our lived experience, and fails to acknowledge basic consumer and safety obligations. Under Australian Consumer Law, accommodation must be of acceptable quality and reasonably fit for purpose. A failure of essential services in extreme heat constitutes a major failure, entitling a consumer to a refund. We are now escalating this matter to Consumer and Business Services (SA) and SafeWork SA for review of both consumer compliance and safety standards. This was a deeply disappointing experience, not just because of the condition of the accommodation, but because of the unprofessional and legally flawed response from management when the issue was raised. Until this is addressed appropriately, we cannot recommend staying here.

Lovely and clean. Beautiful grassed camp sites No lawless children in places other than pool and playgrounds. Family friendly but also quiet, safe and comfortable for grey nomads and romantic couples to enjoy their holidays and romantic getaways.

We stayed for a few nights on an ensuite site. The campsite was huge and beautifully situated, but the ensuite itself was tiny, outdated, and uninviting. There were plenty of entertainment options for children, which was very nice. The pool was refreshing and a welcome bonus. With some effort in renovating and maintaining the old public amenities and the ensuites, the campsite could easily earn five stars.

Amazing spot!! We loved our time at west Beach and have already rebooked for next year. Highly recommended with great pools, movie nights and plenty of kids activities. Plus the beach is right there!!! Water slide park, mini golf and high ropes course is next door

We stayed three nights. I don't know why this park is so hyped, to be honest. The ensuite sites are tiny and old. Our little one burnt himself when washing his hands. No-go. Water temperature needs to be regulated. The shared bathrooms are no better. All dated and not very inviting. There is just one camp kitchen in the park and the park is huge. The other area labeled camp kitchen can hardly be called one. There is nowhere to sit or cook, unless you are ok with just a microwave, a kettle and toaster. The playgrounds are nice but there is great ones in the city, too. There is going to be a toddler pool soon, it's under construction. We wanted to check in at 1pm but were told our ensuite is not ready. We could still do the check in and park on our site but had to go back to get the key at 2pm. The key has already been there when we checked in. There was noone cleaning between 1pm and 2pm, so I don't really get what that was all about. Same thing happened to our neighbors.