Discovery Parks - West Beach Parks

If i could give more than 5 stars I seriously would. This is by far the best caravan park I've ever been to. It has a few BBQ areas, 2 impressive playgrounds with a flying fox, a pool, a water-play area, a jumping pillow, an arcade room, a communal fire pit, as well as some gas heaters around outdoor tables. The best part though is their activities room where they host multiple events throughout each day like movies, bingo, trivia, and kids activities like cooking and crafts classes. You could easily stay here for days without leaving the campsite. It's a nice big campsite that's well kept, full of trees, bright green grass and modern clean buildings. And as an added bonus, its beach side.

Fantastic place to stay, clean and wonderful facilities. Pool was clean but a bit cold. Caravan sites are big and concrete which was great. Really accommodating for children. Really one of the best parks we have found. Even in school holidays it was quiet and with facilities spread out it didn’t feel busy. Everything was well sign posted and it just felt like a well oiled machine. Highly recommend.

We stayed over the Anzac day long weekend. We had 2 x 3 bedroom cabins as there were 12 all together including grandparents, children & grandchildren. We all had a great time. Cabins were clean, modern & had everything that we needed. The grandies were never bored with the playground, pool, billiards, basketball etc. All staff were friendly & informative. Thankyou for a fun weekend

Disappointing Stay – Unsafe Conditions and Poor Service We stayed in Cabin 9 (Jimmy the Jellyfish) over the long weekend and were really let down by both the conditions and the service. The area outside our cabin was flooded when we arrived, making access difficult and soaking our shoes. A child in our group even slipped trying to avoid the water—clearly a safety hazard. We raised the issue multiple times, but staff were dismissive and unhelpful. It wasn’t until the fourth complaint that maintenance pumped the water away, but the flooding returned. We had to create our own path with pavers just to get in and out. We’ve stayed at many parks around South Australia and have never had an experience this poor. Even the cleaners for the cabin next door refused to go through the water, yet we were left to deal with it for three nights. We were with four other families who all agreed they wouldn’t return. Disappointing from a venue we expected much more from. The manager, who was also acting as the maintenance worker, told us to raise our concerns after our stay via email and acknowledged that compensation would be the only option available, as there were no alternative cabins during our stay. We did this however have not had any reply from West Beach Parks!

What good is having security just driving around and never hearing anything that's screamed literally every night for hours on end by a long stay lady in a tent? And what good is the security man tonight that is driving towards me and can't miss seeing me long before he passes only 1.5 meters away from me, while waving for him to stop to be able to talk to him about the screaming that's still going on at 02.40am?! He looked me in the eyes and just drove past.

Our favourite caravan park - great facilities and amazing location. The proximity to the beach and the boardwalk, along with the pool, playground, sporting facilities and cafe, make for a relaxing and fun stay for our family. Everything is also within easy driving distance if you want to explore Adelaide! We will continue coming here for years to come.

Stayed in our own caravan so can’t really comment on the cabins. Still a great park and fantastic facilities for kids! Even has a quiet play room for kids with autism etc

Can’t check in before 12pm for sites - non negotiable so don’t bother turning up before then. I was turned away at 11:30am and told to park up somewhere on Military Rd and come back. Came back just before 12pm and there was already around 8 or more other campers waiting and as that increased it caused the traffic to stop on Military Rd! There was around 8 of us standing in reception waiting to check in and the staff waited until 12:02pm to start checking people in.. Absolutely ridiculous when you’ve got traffic flow issues and no real reason to not let campers on site. To make matters worse, our site hadn’t been mowed and there was empty alcohol cans on it and rubbish from the previous people! The airport is right here.. Planes take off over the park and fly out from 6am - 10pm which I hadn’t seen really advertised anywhere. It’s noisy as you can imagine. The beach is right out the back fence of the park with a great boardwalk and footpath for walking or riding. The West Beach Surf Life Saving Club is a short stroll with great food. The kiosk doesn’t take cash (which blows my mind) and I saw a lot of kids very disappointed when they had cash in their hands - maybe something to reconsider! Infact one staff member directed a young boy to reception to purchase an icy pole.. Coffee & hot chocolate was really nice though! Overall, not really impressed with the park and the rudeness of staff over the phone (if answered) prior to arrival. Lucky I dealt with a lovely young man at reception on check in. Would we travel over from Victoria again to stay here? Probably not.