Taiga Ishibashi
Google
Staff were generally friendly and willing to help, and we enjoyed the bushwalking trails.
But that’s where the positives end.
The worst part was the restaurant.
It was highly overpriced for stringy, tough steaks and greasy potatoes—and there was no table service.
The biggest issue: we found insects in our food. One was cooked and lodged between slices of meat; the other was alive and crawling inside a salad.
It was a truly distressing experience, although the staff did try to rectify the situation.
As for the room:
Booking.com stated that the Deluxe Room had a bathtub, but upon arrival, we were told no rooms had one.
There’s no internet in the rooms—only in public areas—and the connection was quite weak.
Room cleanliness could have been better, especially for the premium price.
The queen bed was firmer than the single beds, and a noisy fridge was oddly placed between the two singles, making them inconvenient to use.
The shower also lacked consistent hot water, though thankfully the weather was warm.
Our Deluxe Room was adjoined to another by an internal door, and the poor soundproofing made it easy to hear our neighbors.
Overall, aside from its location in the national park and the access to bushwalking trails, our experience was deeply disappointing and far below expectations.