Disney's Old Key West Resort

Mixed feelings about this stay. The room was fine, the shower was great (nice water pressure and soaps). As far as cleanliness, it was kept beautifully. However, this must be an older section as doors were missing large spots of paint. As far as service with the staff, there was nothing but confusion. There was an employee who was quite rude to my friend about check in, to the point she had to have a manager (Josh - who was wonderful) brought over. The resort as a whole was lovely and very convenient for getting to parks and Disney Springs. Places to sit and relax. The pool we went to had lots of seating and games for the kids (adults could join in). Overall, a nice stay.

We were facing the highway about 100 yards away. Our balcony had a beautiful view of the speeding cars and trucks. And the traffic noise was a delight to any fan of a stock car racing track. Our microwave was unplug the pond arrival. Only to discover the reason why was a horrendous noise from the appliance and no heating of the food. When I called the second day after I reported this I was told there was no record of my first call to repair or replace it. The kitchen had bare minimum essentials. Lacking any container to save excess food. The coffee packets were not replenished by the cleaning staff so we had none for the next day. I've stayed at a lot better facilities at a much lesser price.

Good spot close to Disney Springs, which is either walkable or just a quick boat ride away (complimentary of course). I guess my only gripe is the loooooong walk from my room to the main area, so it's a little spread out for my liking. That said, there are sometimes carts driving by that will drop you off. The rooms were fine, but honestly, it didn't really seem much of a step up (if at all) from the moderately priced resorts, so I'd probably recommend those over this one. But overall, can't complain with a great experience!

Key West is all about where you are. This trip we were up front by the main building. Last time we were as far away as you can get from the main building. This matters on how much you want to rely on quick service. Mug refill community events. We like those services. If you fully live in your resort room and don’t need those services then the bank may not matter. Quick service menu is extremely limited but good. Rooms are very spacious and our family was quite comfortable.

This hotel was gorgeous and serene and had a calming aspect to it in the midst of the hustle and bustle of Disney World. That being said, 5 adults cannot fit in the current 1 bedroom villas as advertised. The sofa beds are not good, I had a metal rod sticking into my back no matter where I laid and there was nothing the hotel could offer to help that. The kitchen was great, but the toilet should really be separate or there should be a 2nd toilet somewhere. I would stay here again but with less people in a room and maybe after the renovations take place. Olivias is fabulous and the boat ride to Disney Springs was so relaxing and convenient.

This is a nice relaxing property while still being within the Disney bubble. You do have to use the bus system to go to any park, however the ferry boat to Disney Springs is a great way to change it up. While this is an older resort and some things within the rooms could use some modern updates, the property overall and room maintenance was fantastic. And as always the Disney cast at all locations are fabulous.

Excellent service and kindness from all staff. We were there 8 days and room was fully cleaned 2x and quick garbage and recycling done daily. Beautiful resort. Would highly recommend. Its also in close proximity to Disney Springs and all resorts

We love this resort. The rooms and grounds are very clean and well kept. All of the staff are amazing and very helpful. The area is quiet which is nice after a long day at the park. Olyvias restaurant makes some incredible food and is a great stop after the parks. We have stayed here twice and we will be back in the future.

Disney's Old Key West Resort is a beautiful! It gives a condo village feeling but you have the perks of the Disney shuttles throughout. The resort is massive so I highly recommend getting golf carted to your room when you check-in. It would be almost impossible to locate your room when you first arrive because they organize the rooms by building and room number. I was highly impressed by my room because it came with a balcony. It felt like we had our own little condo. It had a microwave and a little extra sink outside of the bathroom. The room was very sizable. We were able to spread out our luggage and belongings and without feeling like we sacrificed space. The buses on the resort were pretty organized and came pretty consistently. The one con is the resort is far away from Magic Kingdom but it was closer to EPCOT so that made up for the distance. The staff like most places at Disney were very friendly and accommodating. They helped us connect us with a taxi service to plan our trip back to the airport. The gentleman that drove the golf cart was also very nice especially with us getting to the resort around midnight. A big bonus is that Uber Eats delivers to the resort. There a miscommunication and we thought the driver should drop the items at the reception desk and they will bring it to us but we were wrong. They were nice enough to make an exception for us and brought it to us. I highly recommend Disney's Old Key West Resort if you're a little older and looking for something less touristy. It's a little further but it was quiet.

This is my home resort for Disney Vacation Club, however we usually stay at other resorts. After this visit I remember why it is near or at the bottom of my preference. As the original DVC resort there are a lot of things Disney has learned over the years that are missing here. Hopefully some of them will be rectified with the on-going and upcoming refurbishments. This resort is very spread out. If you do not have a car and relying on the Disney transportation there will likely be a lot of walking. That's why a lot of people request the preferred buildings near the Hospitality House. The main pool area, Olivia's Cafe, boat dock and main bus stop are all located there. Since there was just the 2 of us we stayed in a Deluxe Studio. We really missed having a couch and/or comfortable chairs to sit in. The only seating was some hard back chairs at a small table. That is one big advantage to the fold down beds in some of the newer resorts. We also missed having a night stand on both sides of the bed with plenty of charging outlets for various electronic devices. I doubt the upcoming refurbishments will go as far as improving the layout of the rooms (kitchenette right next to bathroom) but maybe it will at least improve on the seating & bedding arrangements. We do like the overall theme of the resort but wish there were more Disney touches than the few hidden Mickeys I saw in the artwork in the bathroom. The main draw to this resort for us is the low point cost per night and the relative ease of booking a room when we want to.

We have been DVC members since 1992 and Old Key West is our first home resort. We stayed there in January...one night before a cruise and then one night after. The 1 bedroom before the cruise had black mold near the ceiling by the shower. I should have shared a picture when we checked out but in a hurry to board bus to port. The ADA accessible room (which we did not need but was first available when we returned) did not seem as clean as we are used to. The sofa looked very worn/dirty and when I tried to turn the cushion over, the bottom side was even worse. It was the first time sleeping there felt icky to me. Renovations can't come quickly enough.

Back in the early 90's, this was referred to as the "Disney Vacation Club". The theming of a laid back, beach environment is what they were going after. At the time, it was awesome, since it was the first place to offer the room types of "villas and studios" over standard hotel rooms. As time went on, it evolved into a much bigger entity, and is now called "Old Key West". My friends always ask me, "Why is it named that??" My usual response- go and see for yourself. Upon entering, it looks a little private- with a short driveway (I think this is due into the fact on when it was built) and lots of lush vegetation- you don't realize how big this place is until you get past the gate ("welcome home!") and cross the bridge. I would like to say space wise, this resort and the neighboring Saratoga Springs are probably the largest on property. They can be considered either "Disney Springs area" or "EPCOT area" resorts (as up until last month due to water levels, you could take boats here to the Springs). There is also a golf course that mingles with the resort as well. This place is huge- and I love it because even though it is huge, it is spaced out. I love that there is parking in front of each little building (no need to walk half a mile to get to your car in a huge parking lot and get lost in the process). This property offers Studios (usually 2 beds, kitchenette, and bathroom with balcony- sleeps 4-5), 1,2 BR Villas (which offer full kitchens, balconies, and washer dryer sleeps 4-8), and the 3BR Grand Villa, which sleep 12, and are 2 stories- some of the biggest on the Disney property. I have stayed in all of the room types and enjoy each of them thoroughly. The one thing is, last time I checked (as currently though they are doing some major renos here to keep it up to date), they did not have elevators in the building, so if you need a first floor, make sure you note that. However, no building is taller than 3 floors. There are plenty of pools and bus stops throughout, and the app will keep you posted on bus times- which is a big plus from back in the day (it was all a guessing game). The main area (called the Hospitality House) has the restaurant on site (Olivia's, highly underrated in my book), the gift shop (which has some grocery items as well), the to go food and bar section, an arcade, community hall, rental place, and the main pool (with fire pits, saunas, tennis, and basketball courts). If you have the energy after getting your butt kicked at the parks, they are always fun to check out. For the rooms, I usually have been opting for a studio lately, when I travel solo (since it usually only for 2 nights), so it gets the job done for me. In my most recent visit though, I noticed the USB charger (which comes in handy for guests with the magicband plus) was either stolen or broken- as I didn't bring my charger block with me (since the week before I was in a different studio I didn't need it)- so I guess bring a block just in case! That was really only the downside. Also in the villas, they had the biggest hot tubs as well, great for relaxing in after a long day at the parks, but I am not sure if they started to replace them with the solo soaking tubs that they started putting in the newer properties (something I refuse to try, they look too small for me)- but I am sure saving a few gallons of water probably has something to do with it. All in all, I have had a lot of great memories on this property over the years. After the renovations (as it was dated for a while as the newer properties were getting built), this place surely came right back up in the rankings. This is my home resort, and most definitely one of my favorites, if not the top. You should definitely check it out if you have a family you want to bring to Disney and you want the Disney amenities without the Grand Floridian prices.

My favorite places to stay at Disney! It's one of the earlier if not the first DVC property. They've done a good job keeping up with remodeling and were even doing some construction on a couple buildings when I was there. The grounds are awesome, definitely fits their "gingerbread architecture meets conch republic". -Golf course and canals for Disney Springs wind through the area. -There aren't many elevators, only a few buildings have them but nothing is over three stories. -Closest to Epcot, 10-15 min to other parks. -pickleball, basketball, tennis, golf, multiple pools, main bldg with activities/gym -Biggest room sizes out of all the property types There is an onsite restaurant, Olivia's. Brunch is way better than dinner, has more options and better value. Overall, great place to have as home resort for DVC and wonderful place to stay while at Disney World!

Pros Charming place with the south Florida vibe, Upon entering you are surrounded by the Caribbean magic, driving thru the island buildings painted with peacefully and happy colors, arriving at the lobby /registration area and found a bright area with furniture delicately aced to immerse yourself on the vacay time. I found lovely the setting with a gazebo and couldn't resist to sit on it and feel the paradise. The nearby boat transportation takes you to Disney springs or just chill on the deck while considering to savor something in Olivia's cafe The rooms are decorated in the same island vibe, ours on the first floor had a patio with tropical foliage and even birds singing Cons Room layout was not the best. Smaller tv place on the circulation area and not enough to enjoy form the beds, you had to pick own of another but not both Mattress Beds seems to have seem better days and I found them uncomfortable for a restful night (pours given to the nearby saratoga springs) Overall stay very pleasant as it should be ok the happiest place on earth.

Having recently stayed here it has quickly been one of my favorite DVC resorts. Old Key West is the first vacation club resort and it's a great choice for vacationers. The resort is huge. Lots of detached buildings and numerous bus stops line the resort. Buildings are only 3 stories max and most don't have elevators. So just be aware. The bus stops line the resort so there's always one close to your room. The main lobby and guest services house a gift shop. Plenty of restaurants and access to the boat docks. There's plenty of outdoor activities to do and a community hall. The rooms are HUGE compared to other places. They recently updated some rooms and they are comfy, convenient, and decorated to give you that old Florida feel. So relaxing. Staff were so helpful for all requests. Great place with amazing service. I'll definitely book here again.

So very happy with our stay at Old Key West. We'd heard mixed reviews so we're a touch concerned but booked on faith since we made our DVC reservations relatively late and options were limited. But to our delight the villa is beautiful, the grounds amazing, and of course the service is fantastic!

I love this resort ! Our accommodations where in the back where the pool is quite and not too many kids. The pool is conveniently open from 7:00 am to 11:00 pm , needless to say we took advantage of this . Clean rooms and parking just outside our studio. They have two sit down restaurants with very yummy food. The big pool has more amenities but is full of kids.. I will definitely come back to this resort !

We had a wonderful visit to this resort. The remote check in and keyless entry is great. We were located by one of the bus stops which was nice. The unit was clean and well appointed. The deck had a beautiful view of the pond and golf course. A wonderful spot to have a cup of coffee to start the day! The shop/restaurant area was really nice as well. A nice selection of food choices to have in your room which was nice. We didn't try to the restaurant or use any of the amenities except for the boat ride to Disney Springs which was great. A couple of things to note - not all of the units are handicap accessible so if needed, you will need to verify. We were on the third floor and only had access via stairs. Not a problem for us but surprising. If you are in a unit by the check-in/main pool area, I noticed that parking can get very scarce. I think people were parking in the unit parking area for the pool/restaurant and travel to Disney Springs because the parking lot was full.

Absolutely the best Disney Resort to stay at!! Clean, loving staff and the 100% best bloody Mary's in the world!! Not glitzy and glamorous but it's Disney through and through!! If you go make sure you tell Rodney Hello from the Timmins's

THE GREAT: Location: Were 10 min ride from all the parks we wanted to visit. Bus drivers were super friendly and fun Pool was in our back yard and did not close till 11pm so we can dip in it after our long day of exploring! The ladies at their shops were super sweet and extremely helpful. So was front desk and the food for the most part was above par. I a The me no likeys: Maids did not really clean, they just dropped off a basket at front door....whats the point of having maids? Pool is literally in our back yard but it is fenced in and we have to walk a 5-10 min walk to get inside.....that is annoying! Should have easy entrances from several spots.the pool is surrounded by resort. Why have a fence? Why not 5 stars..a vending machine charging $5.50 per soda that you can get anywhere in disney for 3.75....horrid rip off. Left a nasty micky taste in my mouth. I probably should try stop eating them mickies

This is one of my favorite resorts as I just love the laid back ambiance of Key West. My family stayed in a 2-bedroom unit, which is huge! One king-size bed and two queens, plus a pullout couch and sleep chair! I loved having the balcony to sit and enjoy the cooler evenings. Having access to a full kitchen when you're traveling with family is so nice. You can grab snacks and beverages and have them handy. If you have leftovers you have a spot to store them and a microwave for reheating. The pool area is a bit smaller than some of the resorts, but we still found it to be relaxing and didn't have any problem finding a spot to sit. You can rent bikes or surreys for riding around as well.

Disney's Old Key West Resort opened back on December 20th, 1991; as it was formerly known exclusively as the Disney's Vacation Club Resort, until it was renamed back in 1996. It was the very 1st Disney Vacation Club Timeshare Resort; and as of 2021, it has the largest rooms of any of the other DVC resorts. Since Old Key West is over 30-years old now, it does feel old & outdated compared to their newer resorts, but they have been recently remodeled. It's also huge and widely spaced out, which can be a pro & con. If you want a more secluded resort that's away from the large crowds, you'll like this resort. Although as a con, sometimes you just want to go back to your room after a long day at the parks, but it can be a long bus ride & walk back to your room. It has many different bus stops, and your room could be too far away from walking distance to the main lobby, gift shops, pool, etc. You would need to take a bus ride there. Before booking, I highly recommend on requesting for a room that's near a bus stop. Overall it's a nice old relaxing resort, but I did miss the flexibility of just walking down to the lobby to their gift shops, lounges and restaurants. I do prefer a more modern resort, but if you like seclusion, this is still a good resort to stay at if you're staying for multiple days at Walt Disney World.

This resort is so cute! We actually hopped on the boat at Disney springs. We had family staying here so we got to spend time with them. They had nothing but rave reviews except that their was no elevator. Everything was clean and tidy. The workers seemed happy. There was a lot of little food spots and stores open right around the pool.

I am a big fan of Old Key West! Outside of a few wonky things, it is a great hotel to stay, especially if you are trying to get a little relaxation. I know that people say that the place is large. That is true, but the rooms are some of the largest in all of WDW. Typically renting a car is helpful for this place, but using the bus can also work. I also like that it isn't "overtly Disney". While there are splashes of Disney magic, it looks like a friendly little community. It is perfect if you do not want sensory overload and want something nice, but also a bit more practical. The only "downside" of this place is that the buses can be inconsistent to a laughable level. Disney has still not figured out the amount of busses they need and it always seems like the one you need is never there! Also, outside of Gurgling Suitcase, the food options are pretty standard. Olivia's is nice enough, but not particularly exciting. We love staying here even with all its weirdness. Its a nice relaxing resort that gives you time to decompress from the madness of the parks. Its not the flashiest resort, but gets the job done where it counts!

It's a beautiful resort. I love it here. My problem is that there's 1 main restaurant and the food offerings are fairly limited. You can only have so many burgers and sandwiches. Turtle shacks okay but not anything that different. Prepare to walk. Pools are nice, staff is excellent and very friendly.

Absolutely love it here. The resort is relaxing and spread out without being too far to walk most of it. Very quiet atmosphere. The bar is fantastic but small. The bartenders are also amazing.

We stayed at one of the 3 bedroom villas as a DVC member and the experience was amazing with 4 bathrooms, a kitchen, a living room, a patio, and of course the washer/dryer in the unit as a villa. Very comfortable for a party of 10. Parking is a part of your building so it was never an issue finding parking. Things are within walking distance such as restaurants, stores, and a boat that takes you to Disney Springs. Room was always cleaned properly and stocked well.

The rooms here are EXCEPTIONAL. The food at the sit down restaurant as well as the quick service is delicious. The pool, at least at the main building, is salt water so it is easier on the clothes and feet.

So I have to say 5 because even though our room wasn't ready early it has been a great stay. We were close to Disney Springs and the other transportation was easy and accommodating. Would I stay here again YES. Things were close and easily accessible. The rooms are very nice and comfortable and I wish the stay was longer so I could absorb more of the relaxing vibe.

Great bones here. It just needs some loving. Maybe a fresh coat of paint or less rusty fans and door knobs. They have a wonderful main pool area and a boat that takes you to and from Disney springs. The boat runs every 20 mins and runs until 1130 at night. Steep Disney prices for food though. 10 dollars for a plain hot dog will always get me. We always stay here when we go.

Lovely resort. Reminds me of an old Florida resort. Very spacious so keep that in mind when traveling from your room to the bus stops.

Two bedroom, two bath with full kitchen . Pros: Helpful pleasant staff. Extremely clean. Excellent mattress and bedding. Kitchen was nicely supplied with silverware, plates, etc. Moderate size gift shop with various soda, beer, snack, OTC medical stuff. Be prepared to pay double what you would normally pay. We had a rental and purchased from Publix, saved a fortune. Instacart also available. Pool was a bit of a walk from our room but not overly so. Ample parking. Cons: Furniture, drapes, carpet need to be replace. Bathrooms also need to be updated. Furniture was scratched and worn. Chairs, sofa, etc., died years ago. Although all are clean they look like 80's left over. Stainless steel appliances needed updating. All had the worn out from cleaning look. Stayed one week. Garbage picked up ever other day (not certain about this). towels changed once. No bed making or vacuum service. Transportation was fair. Boats are shut with the slightest bit of rain which causes buses to fill and longer wait times. Only used for Disney Springs And Hollywood Studio. One restaurant, Olivia's which is fairly good. Definitely recommend reservations. Overall nice resort. They are in the process of updating buildings/rooms. Our room was near renovation. No issue with noise or parking. We would definitely return.

We had to check in late and have a room in the back of the resort. It is literally right up against the highway and Disney has made no attempt to sound proof the room at all!!! It sounds like every motorcycle and car are zooming by in the room. The furnishings are also lacking. I literally have my phone charging on our COOLER next to the bed because I have no bedside table on my side of the bed. My clothes are on a kitchen chair because there is only a small chest under a tv, a small round cafe table and two kitchen chairs. I would rather be at a Motel 6!! We are DVC owners!! I'm so disappointed in the quality and furnishings of this room. There will be no "magical" dreams tonight! And we are exhausted.

"Welcome Home!" I've heard that greeting for a week and each time just gets my heart all warm and fuzzy. Such a beautiful, quaint, gorgeous property. This is considered a deluxe property and it's also own by DVC. BF and I were here for a week at the beginning of May. I have nothing but positive things to say about this resort. I'm a huge sucker for theme and this was so cute..buildings were painted in either pastel pink, green or blue. The cast members at the front desk/concierge were genuinely friendly and helpful whenever we had any questions or needed tips/advice. Everything was immaculate...from the pool area, landscaping and bus stops. They DID go through a major exterior/room renovations starting last year and recently completed so maybe that helped. We relaxed in the main pool area one afternoon and it was amazing....I know I keep saying this but it's just gorgeous!!!!! This is a hugeeee property, it's so big that there's 5 bus stops. We stayed at Old Turtle Pond (building 36) and our stop was the 3rd stop arriving/departing from the theme parks. There was a ferry option to take you to/from Disney Springs. Such a nice, breezy relaxing 7 minute ride. We did opt to use Lyft a few mornings around 7:30 am ish and it was pretty quick for someone to pick us up. Front desk said they can come directly to your building to pick you up but we wanted to save the driver the hassle so we just met them at the front entrance. It was approx $8-11 to take us from OKW to DHS or AK. We stayed in a studio which was the perfect size for the two of us. Bedding was clean as were the bath towels. Bathroom looked clean to the naked eye and everything (like our cups, plates, paper towels in the kitchenette) were well-stocked. We had a cute little patio that overlooked one of the golfing holes/lake. Most buildings have two floors while some have three. Also going to mention they don't have elevators either. So if you're staying on the top floors....you'll be lugging your luggage up a few flights of stairs. Hey....all good...let's get a mini work-out in! I know SOME building have elevators and they're located close by the the hospitality house/front desk lobby area. If you MUST need elevator access, be sure to request it and even though it's no guarantee....they'll try their best to accommodate you. We requested a building on the top floors and close to transportation and they were able to give us what we wanted. All in all....no hesitations to stay here again. I can't wait to come back home!

Rooms are old. A/C is either freezing cold or hot/humid within a few degrees. Laundry room is ancient... on the plus side it's "free", on the other hand you get what you pay for. Units are 30+ years old, and you still need 4 quarters to get either a laundry sample or Bounce sheet (aka it's not cashless). Now it's raining and everyone is leaving Disney World, and there is LITERALLY one bus. We've been waiting for 45 minutes- meanwhile every other resort has had 2-3 busses in the meantime. Housekeeping is a joke- fresh towels and trash cans emptied every other day. Here 5 days so far and they have yet to change the sheets or even make the beds. Screw this- will stay at IHilton next time for half the price, same convenience (location wise) and will Uber/Lyft at our leisure.

Staying at Disney's Old Key West Resort makes me feel like I'm on a nice, relaxing weekend getaway at Key West...but instead I'm at a Disney Resort in Orlando (which I honestly can't complain!). It really is an enjoyable resort to stay at, with lots to do! Being part of DVC family, I feel like Disney's Old Key West Resort is the best to choose to get the most bang for your buck (aka vacation points). It's not that many vacation points (compared to the other Disney Resorts) - and you still get to enjoy all that this resort has to offer. They have a hospitality center where you can chill at their nice pool area, go to the gym, play tennis or basketball, drink at the outside bar, eat at restaurants, buy cute Disney merchandise at their gift shops, and there are so many more activities to do that they have for you. My favorite brunch place at this resort is Olivia's Cafe. Definitely worth going if you're in the mood for breakfast food and bloody mary's. Also, one of my favorite things about the hospitality center, is that they have their own boat transportation to Disney Springs. I like this because sometimes waiting for the bus and getting to Disney Springs can take longer and the bus can be more crowded. You may need to check the boat time schedule though, because when I went the last time it wasn't running that day. If you have a big group, I strongly suggest choosing to stay here at Disney's Old Key West Resort because the rooms are quite spacious - really nice for big family reunions. The living room space is big and so is the kitchen. Their rooms really do make you feel like you're staying at a beach condo in Key West.

I loved staying here, the pool was one of the best Disney resort pool experiences!! Our kiddos had so much fun on at the slide. And I really enjoyed the slide as well. The water was heated which was an amazing surprise! We stopped by the gift shop to purchase bathing suit's because we forgot ours and the staff was super friendly. They have lifejackets at the pool so I don't waste your time buying floaty's from the gift shop. They were only six dollars but we didn't use them. There's also a café called Olivia's which looks super cute. There's a bar next to the pool. And a little quick service place to grab sandwiches and stuff.

I haven't stayed at Old Key West...we aren't DVC members, but on our most recent Disney World trip, the Magical Express made four stops and our resort was last. We had a fast pass for Frozen Ever After and didn't want to miss it, so we got off at Old Key West to catch a bus to Epcot. Before getting the bus we took a few minutes to wander around, use the restrooms and shop. I love the vibe of this resort. It feels like Key West meets Charleston/Hilton Head. I'm a big fan of beach resorts and this definitely fits the bill. I'd stay here if I had the option. The one downside to me was the wait for the bus. We've stayed at many of Disney's resorts and they have the tv to tell you when the bus to your desired park is scheduled to arrive. Old Key West doesn't have that. It ended up taking a long time for an Epcot bus to arrive. The good thing is that we had a pretty view.

I've been coming to this resort since I was a young child. All the momories that I have made her will always be with me. With my grandparents and parents coming in the front gate always makes me feel like im back home. Now that I have children I want to pass those feelings and memories down to them and experience the magic that has always been here waiting for anyone to visit. The bus situation is now always the best where you definitely could be waiting a bit for a bus to or from a park and Disney springs. It is a quiet and very homey resort that doesn't feel too hotel like more like living in condos. I love it here and will always love it.

Beautiful resort with the look of Key West. Large room with plenty of Space. My only complaint is they never cleaned our room the 3 nights we stayed. Trash was emptied but that was all. Since it is the 50th Celebration we expected maybe a 50th chocolate mint on the pillow or something Halloween in the room but it just wasn't there. The last day we received a packet of coffee. Kinda disappointed!

Old Key West was good - but not great. I've stayed at a number of properties and to be honest, this was my least favorite. Everything is very spread out. Our room was about a mile from the central clubhouse and buses were not as frequent as they should have been. While we could take any bus from our local stop (about 1/4 mile from our room) to the clubhouse, there was only ONE bus that would take us the other way. At one point, we waited nearly 40 minutes for a resort shuttle to take us back to our room. Aside from the transportation issue, the resort was good. The room was lovely, though far from everything. It was a 10 - 15 minute walk to the nearest pool, so we didn't try those out (and I'm not lazy! I was there for the half marathon, I just wasn't keen on walking 15 minutes in my bathing suit). Employees were friendly, the restaurant was good. The snack bar was ok, but since it was the only quick-service restaurant on site, it got very busy.

I really loved this resort. I was slightly discouraged by the reviews, especially because the cost to stay here is definitely above average, but I was really happy overall. When we arrived our room wasn't ready so we grabbed a quick bite at the grab and go spot and walked around for an hour while the bell hop held our bags. When we walked into our room, a one bedroom villa, it was huge! Only turn off is it literally reeked of bleach, at least we knew it was clean but it was a strong smell for sure! Besides that, It's such a functional space for a family of four, full kitchen comfy sofa bed, laundry room, our room had access to the bathroom from both the hall and the master which was awesome. A great balcony, really just everything that you could need honestly . We were on the ground level on peninsula road, the first set of buildings on the left. I think ground level is key, only a few buildings have elevators and honestly while it doesn't seem it, hiking up steps with your strollers after a long day would have been annoying. It was relatively quiet, once in awhile you'd hear the traffic of the buses passing. It is a little bit of a walk from the hospitality house where the two "restaurants" are and the main pool but we had a quiet pool closer to our block of rooms which worked out great. The downsides of this resort I would say are the morning buses. I found them very inconsistent, we like to take that first bus out and on our park days every bus we needed was running late. The time would just go blank and get pushed further and further back which was frustrating. Also since it does go around the resort our stop at peninsula was sometimes full by the time it got to us. The rooms were super clean everyday which was very nice, I don't need a full room service but having the garbage emptied and towels replenished is such a plus, they made our bed almost everyday too. I liked how quiet overall this resort was after the hustle and bustle of the parks. It was decorated nicely for Christmas & their gift shop is great. We utilized it for some groceries that you can grab to make as well as some souvenirs that were fun and unique. We definitely recommend this spot if you want the space and functionality of a hotel! If you are looking for more of a quick zip over to the parks, I'd stay somewhere else.

Best Disney Resort. It's family oriented and feels like you're staying in a vacation Villa not a hotel. It definitely has the best set up and I highly recommend. Been staying at this resort every year since the 90s!

Rooms are very spacious very comfortable, large patio area . Very clean and up to date kitchen appliances, beds are very comfortable staff was great and friendly very helpful the only downside No elevators but I will be returning

Nice spacious rooms, but very dirty rooms. Had to clean the place myself before starting our vacation. So tell me folks spider webs are a good indication of poor cleanliness right. Also the washer smelled like mold and had mold wish I took a photo of that before I left. I am really disappointed with Disney now a days, won't go back until they change.

Had a wonderful stay at Old Key West! The resort is coastal themed and offers a ton of amenities. The staff is amazing and our rooms where big and spacious! It also has a golf course on-site and easy access to Disney Springs and the parks.

We stayed in a two bedroom - which was a one bedroom unit with the studio connected to make two rooms. This was actually great for us, as our little family got to utilize the mini-kitchen (microwave, fridge) and have our own little balcony in case we needed a respite from our large group. The resort is a hit for those who want to feel like they are not at Disney for a moment. A little relaxation from being at the parks all day. The tropical laid back vibe was perfect for after the parks or non-park days. The pool felt less crowded than other resorts and the water temp was absolutely perfect! The pool location with Good's, Gurgling Suitcase, Olivia's and their gift shop within steps from the pool was ideal for us. Our location was a short walk to the pool, which was great. Loved hearing the island style music, loved the landscaping, loved the boat ride to Disney Springs (but did not love the wait....they need another boat in the mix!). Also loved having a lanai that overlooked a lake and golf course...and had a partially obstructed view of fireworks from Epcot AND Magic Kingdom! Cons: ~ I wish there was another bathroom like at Animal Kingdom Kidani Village. Although the two bedroom sleeps 9, that extra bathroom did wonders for us and we felt the pain of only having two bathrooms. Not a deal breaker, but missed the luxury of another! ~Pool opens at 10 am?!? It is hot as hell at 7 am, open the pool at 8 am! There are no rooms close enough for it to be a noise bother! ~Olivia's seemed to always be closed when we wanted to eat. We would have had two more meals there if it was open later and longer lunch hours. ~It's true about the property being giant. The bus loop was about 20 minutes maybe if you get on at the beginning? But hey, it's air conditioned! We were in between the Hospitality House (last stop to go to parks) and missed a couple of full busses. So we went to the equally close first pickup to the parks. Sat in air conditioning and guaranteed not to miss a bus in the blazing sun! ~That boat wait to get to/from Disney Springs was tough and unexpected. Would absolutely love love love to stay at Old Key West again! If it was more affordable!!

Where is my room located in the building? So the first 2 numbers are the building number. The third number is the floor level. And the fourth number is the key to knowing the location in the building. It starts off with zero to the Right of the building, and increases one number as you move from right to left. We are OKW DVC members since 1992 and have stayed here over 70 times. This is our favorite resort because of the accommodation size.

When we arrived we were told our unit would be ready at noon. Now it's almost 2 pm and the front desk has a new story saying they don't verify anything before 4 pm. If that's true than what about the email the night before confirming our arrival time, the woman who checked us in today reconfirming our noon access and now they say that nothing is confirmed in reality. This is all despite what they told us multiple times....what a joke now the story is so sorry see you by 4pm. Just ridiculously awful

I've stayed at the Disney value and moderate hotels and I can definitely say the rooms at this hotel (a deluxe villa hotel) is the most spacious.It had a large bathroom in comparison to the moderate and value hotel.Those hotels usually have pocket doors with a teeny tiny room for the toilet and shower making you feel cramped.I did not feel that way here.We also had a patio in the basic (studio) room at the Key West Resort which was a bonus.I will however say that the amenities aren't as grand here in comparison to the moderate hotels.The main pool was tiny and not very big in comparison to moderate hotels which have more decorations and bigger slides.If I could combine the room at this resort with the amenities at a moderate resort I would give it 5 stars.

I just need to say. The resort is beautiful and room is Beautiful. Appliances need updating and maaintance on the room . Needs to be updated. Dryer was older then I am lol. There was a blockage that I had to keep re drying for 60 min. Bc cloths was soaking wet. So the guy came cleaned it out the vent outside the room. Except afterwards all of the lint was going on to cloths and ruining my cloths. Ithey ended up replacing the dryer torwards the end. I also had a faulty dishwasher that would turn off and after the 8th power on it would go on. And this is the best one. When you flush the toilet water would come out of shower head. only reason why I am giving 2 stars is management Sharon hayes. I have never seen such poor management. Honestly. Maybe it's time to retire. If you don't have patients for complaints then you really shouldn't be there. Sharon hayes was making it like it was being made up.

We've been staying at OKW for years, this was one of the first Disney timeshare properties so the size of the rooms as well as the huge property layout is way over the top. The rooms at OKW are huge! It's also the lowest of Disney Vacation Club points to stay at this Disney resort. The property is so spread out, it seems like the bus shuttles take forever..... The pools are also spaced far apart. There are so many pools to accommodate all the hotel sections, its not very inviting. These are older units but are kept up nicely. It really is a treat to stay at OKW because the rooms are larger and the points are lower. If your low on points, consider Disney's Old Key West Resort. Its close to Downtown Disney and the water parks. The bus ride to the parks takes forever...

Excellent customer service! Lovely pool area. Clean rooms and comfy beds. But really it's all about the customer service y'all!! We arrived Friday night of Memorial Day weekend fully expecting that it would be a busy Disney trip. But never did we expect to have loud and inconsiderate neighbors for 2 out of 3 days during our stay. They were rude to both my husband when he asked (at 2am, no less) that they keep their voices down so our 8 year old could get some sleep. And they were rude to the security officer and night manager that also pleaded with them to consider their loud laughing and talking were disrupting the other hotel patrons. After midnight, there really is no reason to be so loud. They should have understood that children would be staying at these resorts, nevermind exhausted parents. After the 2nd night of trying to get sleep and being disrupted by loud cackling yet again the night manager called to say they were refunding one night's stay. They also gave us fast passes for the slinky dog ride (which usually has a 2+ hour wait)! This was above and beyond good service. Luckily, our neighbors left before our final night and we were able to get some rest. But the fact that the hotel staff accommodated us in this way proves that Disney knows how to keep loyal customers happy. I regret that we had such a miserable two nights sleep. But they made up for it with these allowances. We will DEFINITIVELY be going back to this resort.

I've now stayed at a lot of properties and being a DVC member, give me the opportunity to stay and try many hotels out. This spot I only stayed in one night, but it was nice to check it out. Property was first off far away from many of the parks, closest to Animal Kingdom and Disney Springs, you can also take a boat to Disney Springs from here. The property is massive, over 65 buildings of mostly DVC rooms, pretty large 1 bedroom villas, full kitchens, large bedroom, bathrooms. The issue is the buildings are so spread out, you literally have to take a Disney bus to get to the main pool or front lobby area with the restaurants. There are bus stops throughout the property, however it you are taking a bus back to your building, it could take a long while to get back to it or the main building. Not much to the Hospitality House main building, Olivias Restaurant, a to go spot, Gurgling Suitcase outdoor bar and some games and of course the main pool. There are bikes to rent as well and Surreys. The pool area is pretty cool, beach motif etc. Not sure I would stay here again, its pretty far away, yes the rooms were ok, a bit dated and needing remodeling on the outside, a little scraped up and beat up on the insides, but spacious, modern. Im on the fence if I would use my points here again.

For a Disney property it was very lacking compared to other Disney Resorts. Very dated, although I was told while there that plans were to update it soon. Compared to other Disney properties it really had little in the way of dining. Everything was really spread out where the units were concerned but you did have bus service to get you to the Hospitality House. Considering how many units were there, the Hospitality House should have been much larger with more restaurants with dining in. Since it was near one of the pools 2 eatery places and one dining place that seemed closed most of the time and at best was extremely small were available. If you like not to spend time eating there was a limited menu at the fast food 2 restaurants. The bar was more or less a closet. In my opinion the entire area was way too small for the amount of people staying there. This Disney property should go under a complete over haul and soon!

We stayed at Old Key West for a week and loved this resort. We're not vacation club members, but got a pretty good rate for 5 adults for a 2 bedroom/2 bathroom unit. It was either a passholders rate or Florida residents rate. Our second floor apartment was huge and charmingly decorated with a Caribbean vibe. The open concept floor plan for the kitchen, dining and living room area and walls of windows really created a spacious feeling. We enjoyed the nice sized balcony with a table & 4 chairs overlooking the garden and golf course. The resort has a nice walking/jogging path, but it might have just been golf cart paths now that I think about it. Eight to ten could have shared the unit without a problem. Bedrooms - huge. Bathrooms - one huge and one just big. The master bedroom/bath included a good sized hot tub. We didn't use it, but it was there if we wanted it! Everything is upgraded from the value and moderate Disney resorts. Nicer sofas, furniture, linens, towels, shampoo, convenience items, etc. The kitchen was fully decked out with everything you might need. We brought groceries, but Publix will deliver here as well. WiFi is included. The building, room and resort all had those extra Disney decorative touches that make them stand out. There are some drawbacks to Old Key West. This is a large resort and it's located near Disney Springs. It's nice that the various park buses pick up at stops throughout the resort, and not just at the main building, but you're going to be on them a long time to get to any of the parks (both in the resort and the long distance to everything). More than 30 minutes each way. Taking the boat to Disney Springs is about a 15 minute ride, and we enjoyed it. I believe you could walk there also. The main pool at Old Key West is rather small, and you needed to drive or take a bus to it from where our unit was located. The smaller pool near our unit was closed for renovations. Another drawback is that there is only one restaurant at Old Key West. It felt much more casual than its expensive prices. The food was decent, but was definitely much pricier than the food, location and ambience merit. We liked that there was an outdoor bar (super tiny) and walk-up food spot on the little boardwalk by the pool (think hot dogs, chicken fingers, ice cream), but we didn't eat there. Both needed to be bigger given the number of rooms at the resort and the fact that it is a vacation club resort where guests are usually staying for more than a couple of nights. A small crowd at the bar created a +30 minute wait for our cocktails at the restaurant. They ended up being comped, but it was ridiculous. We liked Old Key West and would stay there again. Having such a spacious room definitely makes it hard to go back to one of the moderate or value resorts, but convenience and proximity are factors too.

It's more like a senior center. Everything closes at 10 p.m. No Disney branding. Where's Mickey? Went to get hit chocolate at the refill station At 7a.m. just hot water. For a deluxe resort it's subpar at best. If you want Disney dint stay here!