Carina Bay All-Inclusive Resort & Casino

What an amazing vacation. Very clean resort with great servers Louisa hooks up some great drinks at the tiki bar. Cole was on it with the food. Couldn’t ask for a friendlier staff. There was seaweed on the beach but they taxi us to another beach to enjoy the water. They sent a cooler of drinks and picked us up in a few hours. The casino treated us good too. Can not wait to come back. Kudos to the cleaning staff as well they did a wonderful job. The front desk was very accommodating as well always on top of your needs.

If you’re expecting a traditional all-inclusive resort experience, this is not the place. Our overall stay was deeply underwhelming and I would give this “resort” a 1–2 star rating at best. From the moment we arrived, it was clear this was a small, very basic property — more reminiscent of a roadside motel than a tropical resort.||First Impressions|The layout and scale of the property immediately give away its limitations. It’s compact, lacking atmosphere, and feels more like a senior center retreat than a vacation destination. Staffing is minimal, and there’s an overall absence of energy and hospitality.||Food & Beverage Options|This is where the resort fails the most in delivering on the “all-inclusive” promise.||Buffet: Breakfast and dinner are served buffet-style, with no variety — the same limited options every day.||Restaurants: The one Italian restaurant onsite was closed due to an “air conditioning issue,” with no alternative offered.||Pool Bar: The only bar is by the pool, which also serves some grilled items, but it’s chronically understaffed despite the resort being nearly empty (~20 guests max).||Coffee Shop: Only open in the morning and closes at 11am — not ideal if you're hoping for an afternoon pick-me-up.||Resort Beach||This was one of the biggest letdowns.||Unusable in Summer: The beach was completely inaccessible due to thick seaweed buildup. The smell of seaweed/sewage was strong throughout the property and even inside the rooms.||Free Shuttle to Alternative Beach: While the resort offers a shuttle to a public beach, it’s not seamless. You must sign up in advance, and on weekends, the beach is packed with locals. Resort guests are often left feeling out of place or pushed aside.||Pool & Jacuzzi||There is only one pool, and it appears to receive minimal maintenance. In fact, my sons took it upon themselves to help keep it clean during our stay — something that should never be necessary at a resort.||Entertainment||Extremely basic and very low energy.||Daytime: A few scheduled activities like bingo, card games, and karaoke, but nothing that stands out.||Evening: Almost no evening entertainment. The vibe is very quiet and uneventful, which might be fine for retirees, but not for families or couples looking for fun.||Transportation||Be prepared for high taxi fares. Almost any trip will cost you $40–$50+ round trip, and some drivers even charge extra for luggage. There are no reliable or affordable alternatives provided by the resort.||Final Thoughts||This is not a resort I would return to or recommend. The lack of amenities, limited food options, poor beach access, and absence of resort-level service makes it feel like a budget motel rather than a relaxing getaway. It’s a shame, because with proper management and investment, the location could have potential — but as it stands, you’re better off looking elsewhere.

Out of all the resorts i have visited. I would rate this resort a C-. I would not revisit or recommend this resort to anyone. The following items should be address: ||1. No greeting upon arrival. Most resorts offer some type of beverage upon arrival.||||2. Game room pool table is in disarray. Pool table pockets were split and wouldn't hold the ball, should be replaced not taped. Table has two holes in it, needs to be recover.||||3. One of two restaurants were closed the entire visit. The Bar/grill closed at 10:30pm. No food, beverages or room services are offered. No snack machines on property. Never been to a resort were everything closes before midnight.||||4. Pool needs to be drained and bottom repainted. Paint has peel off. Sunna should be clean two to three times a day to remove debris from the tree nearby.||||5. The beach area was not accessible due to the seaweed. Although there was a notice. The amount of seaweed or odor was not disclosed on the web site.||||6. The resort entertainment was very poor.||||7. A lot of stainless steel item have signs of pitting and should be resurfaced to like new condition or replaced at least in the cooking areas.||||8. Repair/replace rusted steel in stairway areas. A good paint job wouldn't hurt for the entire resort.||||9. For an all inclusive resort, the mini frig should be stock with beverages not just two bottles of water, which was not refill daily.||||10. You might want to consider adding more flowers to the landscape.||||11. Water fountains not working/need cleaning in the recreation area. This area should be cleaned daily. ||||12. Walkways that can't be mopped should rinsed off with water in the morning||||Thank You in advance for considering these recommendations

My husband and I planned an 8 day trip for our 25th anniversary. We wanted to book an all inclusive resort so that pretty much all of our costs would be up front. So I found a great package deal on Expedia for the Divi Carina Bay Beach Resort in St. Croix. This will definitely be a trip to remember, unfortunately for all the wrong reasons. First, I received a call a few days before our trip to let me know that the seaweed on our beach was really bad, but they were doing the best they could to clean it up. They were offering a voucher to transport us to a nearby beach due to this fact. So, sure enough, we couldn't even get in the water in front of our resort, so one day we decided to sign up to go to Cramer's Park (the beach they said they would transport us to). As soon as we pulled up, we didn't even get out of the taxi, we just told him to take us back to the resort. This "beach" was equivalent to a sandbox...no chairs and no amenities. The only day we actually got to experience a beach was when we paid $60 for a roundtrip taxi to the boardwalk in Christiansted and we took the $5 beach taxi across to a small beach area. This actually was our favorite day. Due to the amount of seaweed in front of our resort, they were diligently trying to rake it up, but they dumped it in a dumpster in the parking lot just outside of our room, so the smell was horrible. By day 3 my husband and I were so nauseous we had lost our appetites. Honestly, that was probably a good thing because the food options were the worst part of our experience. The food at Oceans was good, however the options were extremely limited, in fact on our final day, there was no chicken available. The woodburning oven for pizza was broken for half of our stay. The dinner buffet at Waves was comparable to grade school cafeteria food, not appetizing at all. One night we showed up an hour before it was closing and there were no mashed potatoes and no shrimp and we were told they weren't making any more. We made reservations at Tuscany for 3 nights of our stay, for 1 of those nights they closed it without notice, stating there was no AC. The 2 nights that we did go, we both wanted the NY Strip and both nights it was unavailable. This left us no other option than to walk up the hill to the casino and pay for some food. Also, for 2 of our nights there were several people in the pool area that were EXTREMELY loud until 5 in the morning so we couldn't even sleep, WORST EXPERIENCE EVER!

Disappointing Service & False Promises at an All-Inclusive resort. The staff’s hospitality is surface-level friendly until you actually need something. Then, they become dismissive, unhelpful, and often outright hostile, as if guests are an inconvenience rather than the reason the resort exists. Unprofessional & Unhygienic Service Louisa, the pool bartender, was a standout disappointment consistently rude, visibly miserable, and shockingly unprofessional. Watching her handle limes with her bare hands (long nails included) was appalling. Is a basic lime squeezer too much to ask for at an all-inclusive resort? Incompetence & Misinformation - The front desk insisted the bar closed at 11 PM, yet it shut down at 10:30 PM every night without exception. - Our package promised water sports, yet nothing was available upon arrival. No alternatives were offered, even though seaweed made the beach unusable. - We were told the pool opened at 6 AM, but staff failed to mention no entry was allowed until 10 AM due to maintenance. Half-Hearted Service & Lack of Effort At the coffee bar, we ordered an iced cappuccino only to receive a hot one. Instead of remaking it properly (with frothed milk), the barista poured the hot drink over ice and called it fixed. Should we really have to beg three times for a simple order to be correct? No Guidance or Local Knowledge Even when we explicitly asked for recommendations—beaches, restaurants, anything and emphasized we had a rental car and were willing to drive, staff had absolutely nothing to offer. An "Adult" Resort That Shuts Down at 10:30 PM?For a resort marketed as an all-inclusive adult experience, closing the bar and all amenities by 10:30 PM is unacceptable. Where was the vibrant nightlife or even basic late-night options? Final Thoughts This was not the premium, stress-free vacation we paid for. Between the unprofessional staff, misleading information, and complete lack of effort, we left feeling frustrated and cheated. Save your money this resort does not deliver on its promises.

My wife and I chose this location for a restful getaway. We felt it was a tremendous bargin. Beautiful location with all the amenities you need. We have travelled extensively and try to stay away from "mega" locations. This location is big enough to gve you the choices you need but without to extensive costs of amenities you probably won't be using anyway. WE loved our stay. The staff works well as a team, supporting each other, and make a real effort make you welcome!

We just left yesterday. We was there for 5 days. Front desk staff was clueless about everything but at this point its too late to get a refund. 1st there's nothing to do and don't be deceived everything is fake. 2 places to eat but thr grill by the 1 pool serves the same thing everyday. But they want tips!!! The taxi was $90 for the 3 of us and they charge $5 per bag now don't you think everyone flying in has a bag what a rip On top of that if u want to go in town we paid $14 per person since we was with another family. You to and from town really and think you have paid alot to visit. Horrible those taxi guys own their own. Taxis so they are ripping off tourist daily. The things that they had sucked big time . The grill area takes a long time to get your food . You would think that the hotel would make a deal with the taxis for the guest and I don't know if they are giving a piece of the fares but I doubt it. We got stranded in town and didn't know if they driver was going to picked us up then he yelled at the people we was with his name is Francis. They be nice till they get paid . The resort people all they say is sorry but they already got your money So I want everyone to know what's happening at that resort. They don't offer no other ride options. Please spend your hard working money somewhere where its something to do and where you don't have spend all your dam money on taxis.fyi it cost us $75 for 3 to get to airport. Beware beware

Couldn't ask for more. Trip was everything you could want. Rooms were clean and decore was nice, beds very comfortable. Staff went above and beyond especially Louisa, Cole and Bradley at the Tiki bar. Absolutely great! The beach did have seaweed, but they happily took us to Cramer beach with a cooler full of drinks. Very accommodating. The food was great, drinks great. Enjoyed an evening at the casino and it did not disappoint. The shopping in town was amazing as well.I can't wait to visit again.

The casino seemed pretty straightforward. Nothing too special. There was an atm if you needed some cash as well. Majority of the people there were older but that's expected. On the other hand the divi carina resort was amazing!

Just find another location, not even if I was offered a free stay, I wouldn't return! Where do I begin....1 star for the persons that were genuine in their interactions (maintenance guy and Housekeeping) Staff:  Cooks/Bartenders/servers/front desk_ Disingenuously pleasant- kindish, but almost disgruntled and forced. (Exception: Housekeeping, maintenance management) Front Desk- Kayla lacked knowledge and the ability to listen. The thing I hate most is when people try to answer a question they failed to allow me to get out. There was another front desk girl who I never dealt with directly, but she rolled her eyes sooo hard multiple times while providing customer service it was shocking.  Food: -GROSS! -No flavor; initially, I seriously contemplated where or not I had contracted C-VID because I couldn't taste any of my food.  -Only a few tasty items were eaten during my stay, and these were not offered all the time...Caribbean salmon, bacon, grits, stewed beef, garlic muscles -One other go to for me was the ceaser salad...until I had a bad one and was ill afterwards (enjoy at your own risk) Bugs: I expect bugs, however, when there are more bugs at the resort than on the beach or while downtown....I have a problem.  - Flies flies everywhere, with no attempt to resolve -A roach crawled on my partners leg while waitinh for a breakfast sandwich, our last day - The rooms seemed to be bug-free, but the common areas wreaked of bugs (fleas, flies, ants) Sanitation: While this is a US territory, the sanitation requirement clearly does not apply across the board. Hands down, if the health inspector was called to access the outdoor bar and kitchen areas, they would fail. No exaggeration  - Bartenders and cooks eating while serving  -Using their phones while serving  -Serving without gloves  -Using used cups (guest used cups) to get ice for refills -Lack of hand washing  -Infestation of flies, Nats, flea-like bugs (they bit) Rooms: Besides the bathrooms being extremely small, I do not have too much to say about the room. Not a bad room.  Checkout: The final straw was the additional charge to our credit card for a balance that was paid to the commercial travel agency used to book this trip.  Then they give you a time that a cab will take you to the airport (based on your flight time, that you pay for..NOT a free shuttle), only for them to continuously push the pick up time and tell you how you only need to be at the airport 90 mins before take-off....when the airport advises you to be there 3 hrs in advance!

Typical casino across from the resort lunch is a great time to stop in, not too packed and lots of machines

This is a pretty nice resort. Some parts are still under construction either from the two Cat 5 hurricanes from 5 yrs ago, or to revamp. Our room was nice, it had an awesome AC unit!!! The Italian restaurant was closed, due to kitchen repairs. The chicken quesadillas from the casino were amazing!!! The coffee shop didn't have decaf coffee, tho The Waves Market (buffet) did. The Waves Market has good food. The first three days the food was great. The forth night was a little bit of everything (leftovers). The resort is on the east end of the east end of the island has ALOT of sea grass that washes up. The resort had a tractor on the beach try to rake it up, trying to fight a losing battle. We were told the west side of the island doesn't have as much of the seagrass issue.

Very slow service at both the "cafe" and the bar. Almost like they feel like they don't have to.

such an awesome and pretty place really, but it's hard to enjoy a vacation you paid for when you have employees who complain about their job... i totally understand people having their days and being in a mood, but that never gives you the right to let it out on a PAYING CUSTOMER. i'm a server myself and i understand what it's like it feel overwhelmed and rushed, but never have I ever made any of my customers feel like they were a problem or a burden to me!!! i had a very unpleasant experience at the bar with one of the employees and i'm not too happy about it... i mean seriously? i never like to complain or be too much of a hassle with anyone in the severing industry because i understand completely and fully! but the experience i had was definitely uncalled for and unprofessional... "it's not ever about the money at this point" is the comment i received after simply and politely asking for a drink? let's do better, it's not that hard to be respectful and welcoming when that's the job YOU sighed up for. but other than that, very beautiful and relaxing resort!!!

Across the street from the Divi Carina Bay Beach Resort is the Casino! The fam and I ventured to this side of the island to do some dinner and gambling. Unfortunately, the dining options here are minimal; there is only a tiny cafe nestled into the far corner of the casino for sandwiches and salads which is not what we were looking for. So we decided to stay for a bit, gamble and then head out in search of a proper dinner. The casino is on the smaller side with maybe 5 tables for poker, blackjack and the like. We decided to play some of the slots and video poker of which there are hundreds of machines - plenty of opportunity to gamble away our (read: Dad's) money. Believe it or not, this was actually my first time ever gambling in a casino so I was pretty excited. I started with $20 at the slot machine, worked my way up to $37 but then fell down to $17 but then came back to $26.75 and cashed out. And because of this, I was the only one of my family to walk away with a profit. Woohoo! The cashier is on the opposite side of the casino (which is to the left from when you first walk in) and is easy peasey. Give them your voucher, get cash. Well-run, well-secured, new-ish and very clean - good fun on the island when you need to spend a little time indoors away from the sun.

This is a really small casino. They have a little bit of everything, though, which is nice. Of course, even though they had poker tables none were going. I played some slots and sat my butt at the closest machines to the bar and after 30 minutes, NO DRINKS. Boo. I got tired of that. I saw my mom head over to the drink servers who were standing around near the bar and ask if they could come out and give them service and I saw them do that about 10-15 minutes later. I wandered around a bit. Had to cash in my ticket and the only ticket machine in the place said insufficient funds so after trying it, I had to walk to the cage to cash out. Kind of a pin in the ass. They should just say that the machine is out of order so we don't waste our time. I checked out the table games, but none of them had a card saying what the minimum bet was. Sort of annoying. The best part was when we went to the bar to get a drink, we found that we could just sit and play quarter video poker and keep the free drinks rolling. YEA! That was definitely the highlight. Well, no, the highlight was my dad winning $600. That part was awesome. We were starving and planned to eat there, but all they have is a little cafeteria which just didn't look inviting or appetizing. Another bummer. There were some positives and some negatives. It's small and personally, I can only spend a little time in a casino like that with not much else to do, thus the 2 stars. BUT, if you are into playing slot machines or gambling in general, you might love it and it's the only actual CASINO in the virgin islands, although there is gaming all over.

I have been to Casinos all over the world, but I have never once had the rules on a game changed in the middle of playing! This was definitely a first for me at a Casino! As soon as the pit boss saw that we were starting to get up some, they walked over and changed the bonus rules on the black jack table!! They refused any explanation. There were several angry customers that night yelling at the pit boss and now I know why! STAY AWAY this place is a scam!! Also earlier in the night playing craps there were customers trying to steal my chips off the table! Very seedy joint, I felt like I was going to get robbed the whole time I was there

Great casino.Always clean.Live music ,Texas hold em & cold drinks.Gambling in paradise

Small but sufficient casino. It has penny and nickel slots as well as a few tables. They have a little cafe to get a snack, and they serve alcoholic drinks, soda, and coffee (whatever you prefer) while gambling. We only spent like 45 - 60 minutes here bc we aren't big gamblers, but I did walk out with $10 extra dollars in my pocket!

Comparable to a Tribal casino in the States. Maybe a little never and cleaner. I have played more than once realizing I know more about the game than the dealer. You definetly got to watch them! They make about equal amounts of mistakes in your favor/ against you. So I don't think they try to intentually cheat, they just are that bad. A friend of mine who was the first time at a casino got hot at the Craps table. She started making people money until the pit boss told her to leave the table because she was a spotter. First of all, why would you need a spotter at a craps table? Secondly she was the one rolling and they just wanted to stop losing money. Plus if you really are caught doing something illegal, you should be thrown out of the casino, not just being told to leave the table.

I would avoid this place for any food or drinks. Gambling is questionable. There's only your typical bar food here, and the drinks are not very strong. Burgers and fries only satisfied a need at midnight, and the drinks were only good enough to get that Caribbean rum drink in right away. After 10 PM though, this is really your only option for miles around, so go if you must.