Pavel Korous
Google
I don't recommend it, never again.
- customer service - no interest to help
- parking (less parking spaces than rooms)
- food quality - like hospital food
- smell in the room
- high price accommodation compared to quality
reply to your reply:
Hello,
if you accept the critique or not, that's your business. This is my review after the experience of staying in your hotel for other visitors. I will be happy to explain more about what I was unhappy with.
Yes, I came with a group from the Czech Republic, but I would strongly disassociate myself on associating with this group. I was in my room in the evening, did not drink alcohol and had nothing to do with disturbing the peace.
What specifically was I not associated with?
1)The week before I visited your hotel I had surgery on my leg and arrived with canes. My question to the reception if I could get a room with a shower inside was coldly answered that it was not possible, that I should switch with someone, that it was my problem.
2)When I stopped my car near the entrance (there was no space - not enough parking spaces), the receptionist was very unpleasant and told me to park in the public parking lot a piece away from the hotel.
3)The food is a very subjective feeling but I just didn't like it, it was very tasteless.
Does this sound okay to you for 5 stars? I was very angry!