Do&Co Hotel Vienna

The hotel was great. Helpful staff. Great location in square across from St Stephen Cathedral. Spacious and clean room. Great huge window that overlooks the square with sitting ledge. The only reason I didn’t give it 5 star is because of the pillows. Yes the pillows are horrible (no exaggeration) and being such a great hotel I’m surprised. They have 4 pillows on a queen/king bed and I had to use all 4 of them to equate to one and it still wasn’t good enough which made it kind of hard to get comfortable for sleep. Other than that the hotel was great and the big window and sitting ledge made up for it because I love people watching which is what I did a lot when I got back to room. Would definitely stay here again.

I had a wonderful stay at DO & CO Hotel. The location is perfect — right in the heart of the city with everything within walking distance. The rooms are clean, modern, and beautifully designed, with a great view. But what really made my stay special was the reception team, especially Nico. He was incredibly helpful, kind, and always greeted us with a smile. He went out of his way to make sure everything was perfect for us. Thank you, Nico, for your hospitality — you truly made a difference! Highly recommended, and I would definitely stay here again.

The suite was beautiful, it also had UnderFloor heating which was amazing during those winter days. Location is ideal right in Stephen's cathedral. Both restaurants at the hotel were amazing with beautiful views, but the Do&Co restaurant which is also Michelin star was to die for. We stayed for 4 nights and ended up brunching/dining there everyday. Staff was very helpful getting us late minute reservations.

The room is cozy and with a good view at its restaurant. They offered a special wine for Expedia membership. The staffs are very friendly and kind to assist when check in or out. If you have time , come to their Japanese restaurant at 6F . They have a very good view to see the church especially for the sunset . You will deserve what you paid .

Outstanding Service and Hospitality I recently had the pleasure of staying at the DO&CO hotel, and I can confidently say that the service exceeded all expectations. From the moment I arrived, the staff made me feel genuinely welcome with their warm smiles and attentiveness. The reception staff Thea, Yvonne and Mohamed. Housekeeping ( thank you Mariola 🥰) did a fantastic job of maintaining cleanliness throughout my visit. One of the standout aspects of my stay was the exceptional service from the staff. Whether it was the front desk assisting with recommendations, the Onyxs restaurant team providing top-notch dining experiences, every interaction was met with professionalism. Overall, my stay at the Do& Co was truly memorable. The level of service and attention to detail made all the difference. I highly recommend this hotel to anyone looking for a luxurious and welcoming experience. I will definitely be returning in the future! ⭐⭐⭐⭐⭐ 5/5

I had booked this hotel for an international work trip. Unfortunately my flights were delayed and I had to cancel the trip. Since I was within 24 hours with the time zone difference, I was charged >$370 for the cancelation which they refused to remove. Next time I'll stick with Marriott...

This has to be the most bizarre hotel I have ever stayed in, and I have been to a ton. First of all, to enter the hotel, you go in through the side of a kitchen. They have two doors, one to enter the other the have a pop up stand, which they cook and sell some type of bakery (like a pancake with some fruit over it) and people line up as if it’s the only food left in the city. I swear, the hotel has to be making ALL their money from that, and not the rooms OR restaurant because they really are both terrible! So, when you enter the hotel, there is NO RECEPTION on the floor you enter, which is where they sell food. You have to take an elevator, to the 6th floor where they have the restaurant and “Reception“. Reception is a desk, and a girl that serves both the hotel guest and the restaurant. Go figure! We got the key and went down to our room through a curved hallway with ripped and torn carpet, (already not a good impression), well it got worse. I don’t know why the third floor smelled of curry. So…. Anyway, we get into our room and we told them we were 3 people. My husband, my son, and myself. Well, the bathroom is in between the entry closet and the bedroom/living room and what do you know? The shower is all glass. Yay!! Not!! The toilet is in a little area across the all glass shower, with a frosted glass enclosure. I guess they figure you need some privacy while you’re using the toilet, but not when you’re taking a shower? They put these wood plantation shutters like panels that are supposed to enclose the area to give you privacy in the vanity area, that separates the shower from the toilet? None of it makes any sense! The hotel only has a good location, and in the restaurant a good view. All else is awful. Don’t waste your money on the hotel not the restaurant! That’s awful too.

Do&Co has an excellent location, right in the heart of Vienna and overlooking Stephensplatz. I have only ever stayed at the Rosewood in Vienna, and that location is equally incredible, without the view of the cathedral. ||The rooms At Do&Co are very dated and worn, with scratches in the wooden flooring, stains on the leather wall features, broken lights, cracked tiles and heavily worn furniture. Everything looks and feels tired, dusty and worn. I’ve seen the hotel comment on previous reviews that they maintain the rooms and renovate them regularly, but I highly doubt this. I stayed here just yesterday and the same issues persist. ||Room service was slow, and half of our order was missed. We called after 1 hour to check our order was registered, and it took another 40 minutes to arrive. Half was missed, which arrived another 2 hours later and was cold. Food was nice, despite being so delayed. The room service team were lovely but sadly very very run off their feet (and just one person). We asked for an extra blanket as the room was quite cold, and never received it; following up numerous times and finally giving up. Additionally, the TV wasn’t working, just had “connecting” on the screen, which we could not move past. We reported but by this point, just wanted to sleep. ||Also beware that the hotel will take an enormous deposit from you; they charged us 1200 Euro deposit/hold. ||But the best part was the terrible service. From the moment we walked in, the staff were dismissive, rude and unhelpful. This was no surprise once we met the Manager, Katharina Huber. She seems completely inexperienced in managing a hotel and lacks basica hospitality training. She was flustered and seemed anxious and stressed by how busy the hotel was at the time we checked in. She rolled her eyes at a guest and seemed to disregard basic requests as fatuous. Her team are equally rude and I witnessed one of them (Veronica) shouting at a guest across the hallway from my room at around 9pm. I was concerned hearing some shouting outside my door and went to check, and was shocked to see Veronica standing in a guests doorway shouting at her, being sarcastic in her tone and basically telling the guest to shut up. This treatment toward guests and behaviour clearly comes from the top. Her tone was condescending, her language dismissive and she rolled her eyes while speaking to us. ||I knew the hotel was a bad idea during the checkin, and once it came to our turn we were met with hostility and rudeness when we requested an extra bed in our room for our child. The hotel’s policy states that all children aged 12 and under are free to stay, and that extra beds are available. Upon this checkin, the staff proceeded to tell us that our smallest child could not be accommodated in the room, and we would need to find another hotel. They told us we must cancel the rest of our booking and find another hotel. We were standing there, with all our bags, after a day of traveling, tired and wanting to sleep. The hotel showed absolutely no care or interest in helping us, and finally agreed to an exception for 1 night, allowing us to stay. The rooms are enormous, and can easily accommodate extra beds, plus have a small lounge that can become a bed. The hotel tried to threaten us, stating the law in Austria does not allow 4 guests in one room…. It seems we have broken the law in every hotel we have stayed in Austria then? ||I am sure the hotel will reply to this review and fabricated side of this situation that is incorrect, to make themselves look good, but be warned. The service is awful, and the location can only get you so far. To make matters worse, the hotel essentially kicked us out and are trying to charge me for another night… ||Side note: I have traveled the world with my kids - and have never EVER had an issue with my son staying in our room. I always pay for an extra bed for my older child, but for a toddler, I have never had an issue, and he usually either sleeps with us or in his portable cot. By this hotel’s own policies: “all children are welcome, and children over the age of 12 are considered an adult”. He is 3. ||If you want to pay a lot of money only for a really average hotel with a nice view of a cathedral, then sure - stay here. Rooms are old and service is poor. ||But if you want to experience proper hospitality, feel like a guest and have a nice space to relax in; stay literally anywhere else. Especially if you’re traveling with a 3 year old adult. ||Do&Co Board: please provide your staff with proper training, and hire someone more experienced to manage your front office. Investors: consider buying this hotel and taking it over. If this hotel could offer great service and had a refresh, it would make a very good yield.

Hotel Do & Co is a pretty damn good hotel located in very proximal area of Vienna. You walk right out the front entrance and you're right there in the main square. Choices abound! The lounge is a very popular place for either happy hour or late night cocktail with great views and the restaurant on the 7th floor has outdoor seating overlooking the area. Food was phenomenal, particularly the eggs bene and reception does double duty as a concierge. We have requested a local tour guide and they provided us a top notch individual. All in all, I really enjoyed my stay here and would come back again.

We have been staying in the hotel for the past three days. The location is terrific. The room and service is mediocre, specifically they did not have a coffee maker while we were there, the excuse was 'there are three for the entire hotel and they have been use and unavailable. This is supposedly a 5 star hotel. Additionally the 4 floor hallway stunk the entire time, and house keeping kept their cart in the hall directly in front of our room. When we brought this to their attention the cart was moved but the dirt linen remained in the hall. I'm very disappointed in our stay, I don't care about things normally but when a hotel and it's staff have the air of 5 star without the service then the hotel should be classified as it is, which is 4 star at best.

One of the best companies of Austria. No matter whether you are in the need of a hotel, a café or catering - this is one oft he best addresses, worldwide. One of the most successful coups was the take-over of the famous Austrian K&K Hofbaeckerei Demel - one of the oldest and well-known Austrian bakeries and opened a subsidiary in New York, run by one of his sons. Every and each company carries the handwriting of the boss. But who is the boss? Attila Dogudan - a Turkish, born in Istanbul who came to Vienna at the age of 10. At the age of 22 he found Do & Co Catering. Six years later he became the supplier of Lauda Air. Five years later Attila Dogudan became one of the event caterers in the Formula 1 business. In 2006 he concluded a Joint Venture with Turkish Airlines. In 2007 he took over the airline catering branch of Airest, one of his largest competitors. Attila Dogudan learned a lot by his father and worked very hard, he was an immigrant in Austria and his way was plastered with lots of stones, if not rocks, but finally he managed and succeeded, because of courage, lots of hard work and stamina. Hats off!!!

Excellent boutique hotel. Early check in was a breeze and included personal guide and demonstratiin of hotel and room amenities. Close to EVERYTHING. Breakfast was included. Typical european bfast buffet BUT view cant be beat

The people at the front desk are very rude. I have got off of exhausting 15hr bus ride and been waiting for over 2hrs to get checked in. The room is still not ready. And yet apparently ready for many other people that came into check in after us. We were still waiting while they got checked in right away. What was extremely unacceptable was this incidence. One of the guests came into check in, and we were still waiting. When they approached the front desk, they asked is the room ready one of the front desk lady with long blonde straight hair decided to cover her mouth and told the guests "yes, but they are still waiting". ( they as in me and my mom waiting in the lobby for past 2 hrs). Then that front desk employee looked at as to see if we heard her or not. Keep in mind the chair that we were sitting in was 2 steps away. We aren't dumb nor stupid. We can most definitely hear them. Those guests responded by saying, " thank you, we greatly appreciate it". Employees should not be whispering and picking and choosing. That itself is a discrimination. After that, I approached the front desk once again asking how is our room still not ready when theirs are. And they responded they checked in differently. They didn't seem to really explain and the attitude that she gave us versus the way she treated the other guests were 180 degrees different. She is rude, discriminating and that is unacceptable. To have a so called five star hotel not train their employees to treat the guests fairly and equally and especially allowing employees to discriminate tourists in a tourist driven city, is very disappointing and unacceptable. I don't think this is a five star hotel. Employees picking and choosing who they want to be nice to versus who they want to be more accommodating goes against the fundamental principles of hotel hospitality. Also, they seemed like they didn't want us to be in the lobby waiting. They told us to get breakfast upstairs where we have to pay about 23 euros per person. There is difference between staff that is accommodating and willing to help you versus staff that is just rude and not understanding. I am waiting to hear from the manager since assistant manager (other really tall blonde lady) was not help at all. This is truly disappointing and it is not worth the money I paid for when I can go to the different 5 star hotel right next door. After speaking to the manager, he said that there is no discrimination in the house and that is not a discrimination and was furious that I said it was. I told him employee picking and choosing who they are being kind to, letting them check in first, and giving them the 5 star customer service is definitely a discrimination especially for a front desk employees, who are the face of the hotel, to have that kind of lack of respect is unacceptable. After the conversation with the manager who didn't seem to really understand why I was disappointed and limited understanding of American English, it is a quite understandable why the employees are like that. Having a manager that backs up his employees and doesn't really seem to understand the visitor's comments is concerning. Receptionists should not be whispering and covering their mouth while looking at us. If there was nothing to hide, they should not be covering their mouth to the side in our direction and looking at us before and after she did that. Clearly hearing what she said, " oh and they are still waiting" and telling them those people they should feel special because people like me and my mom had to wait but you guys don't. Hence yes this is a discrimination. What a great way to start my vacation in Austria. Thank you for ruining it.

Do & Co Hotel Vienna - very central...I think it doesn't get any better than that. You can get pretty much anywhere by foot...which I highly recommend. Subway/ubahn entrance is also right in front of the hotel and if you travelled by train the westbahnhof is only 5 stations away. The rooms are very nice (see pics) but the windows aren't sealed correctly or something because they let pretty much noise in (in the day and mornings...at night you can sleep with no problems). But the view is awesome. Beds are very very comfy. The room bar is stuffed with everything you need...more than I've seen in other hotels. Tv in the toilet...shower is all glass and you can see someone shower from the bed...but don't worry you can pull the "curtains" down. Housekeeping comes daily of course and leaves you a fresh water bottle and a little treat...which is very nice. The breakfast isn't the best I've ever had in an hotel but it has everything you need and is very yummi! The people that work here are also very nice and helpful. I can recommend this hotel to without having to worry