"Cape Town’s V&A Waterfront is a fairly modern affair of shiny shopping mall, behemoth Ferris wheel, and massive harborside restaurants, to name a few highlights. Which is what makes the stylish Dock House stand out from its overly commercial environs. Built in the 1800s as the residence of the harbor master, this sumptuous boutique abode seems transported straight from the Victorian era into the 21st century, with its gracious white balconies, crystal chandeliers, and rolling lawn seamlessly complemented by flat-screen TVs and state-of-the-art bathrooms. One Old World perk guests can definitely get behind: the butler service. When guests do want to reenter the modern world, all its finest conveniences are a few feet away. But with the glut of mega-resorts surrounding the Waterfront district, the Dock House is a refreshingly understated gem, an intimate villa-style retreat that feels like a private sanctuary amid the hubbub."
Pleasant heritage style hotel, as the name suggests. Very handy location for a vacation stay or extended layover in travels. Excellent staff in all aspects. Ashley, the breakfast attendant, not only ensured we enjoyed breakfast but also was very helpful in providing local knowledge to assist our daily ventures. A feeling of safety prevails over the whole property. The car parking facilities are good, with private security present. There is a spacious lawn garden and pool area providing personal space.
Our room was quite large, comfortable, quiet, and retained heritage feel.
In all, we had a very pleasant 4 night stay and would return.
lorraine164
Google
We were originally booked to stay here when we visited Cape Town, however we were told they had over booked, so we were shifted to another hotel across the courtyard. Due to plumbing issues in our room at that hotel we were then shifted to The Dock House, which happened quite late at night. Unfortunately this meant we didn’t get the full experience of the hotel, as we checked out early the next morning. Our room was large, spacious and clean. The heating worked well as it was a very cold night. The breakfast the following morning was lovely and the staff were very attentive. We would book again, with the hope of being able to use more of the facilities offered.
ElianaTC
Google
This is a very charming hotel, in a wonderful location, very close to The Waterfront. The rooms are big and beautifully decorated, extremely confortable. The service is very kind and accommodating. All in all, an excellent choice in Cape Town!
Traveler21677857122
Google
We've just left The Dock House hotel on our tour of SA. We couldn't fault it. The attention by the staff was excellent. Room was spacious and nicely presented. Special shout out to Oswell, who always welcomed you with the biggest smile and his willingness to help. We had breakfast, which was very good, but cannot comment on the evening meals as we preferred to head out for the evenings. Its location is excellent for access to the Waterfront and the Dock House itself is steeped in history. A very enjoyable visit.
partoow
Google
We arrived early as our flight landed at 7am , this is a busy time on the road into Cape Town. On arriving at the Hotel ( you use the reception of the Queen Victoria which is next door) every member of staff is friendly and beyond helpful , never over bearing.( we did have to wait for our room but our luggage was stored we were offered breakfast and we got to relax on sun beds by the pool.|The Dock House is a heritage building and has the most lovely garden, pool and outside lounging area . It’s surrounded by tall hedging and this gives it a ‘secret garden’ feel when the wonderful V&A Waterfront is just down the steps ( you can hear the buskers , which is very pleasant)|Our room was so well appointed ( we didn’t want the front ) so our room (6) was perfect! Excellent shower,bath , super comfortable bed. |Breakfast you have the choice to eat where you want including the lovely breakfast room in Dockhouse, perfect eggs Benedict!! |The manager of Dockhouse is so friendly and helpful, actually every member of staff was amazing!!!|I would absolutely recommend staying here, you really get to experience the best CapeTown has to offer.
Sasha Velikoshapko
Google
Phenomenal hotel. We greatly enjoyed our stay here.
Rooms- huge room, nice views, and the added balcony is a massive plus. Everything was very luxurious. Some other commentators noted the finishing is a bit worn, this is so minor that it doesn’t detract from the room quality.
Location- couldn’t be better. Walking distance from V&A, and most importantly, very safe.
Service- exceptional. Ashley, the breakfast attendant, was truly lovely and made a visible effort to brighten our mornings. Great breakfast too.
Spa- awesome massages. We wished we had booked more treatments here.
Other amenities- beautiful pool area with awesome views of table mountain.
We will definitely stay here again on our next trips to CT.
JVJ666
Google
What a find!! Staying at The Dock House is an amazing experience. From the minute we checked in everything was perfect. The staff were friendly and our room absolutely wonderful. The décor was tastefully done and fitted the building perfectly. A huge bedroom with seating area along with a luxurious very large bathroom. The seating on our private balcony overlooking the pool and grounds was a lovely spot to soak up the atmosphere of the waterfront which was across the road. An abundance of bars and restaurants along with a shopping centre and also most tours and attractions are a short walk. A G&T by the pool was refreshing after a day of exploring before heading over the way for dinner. Breakfast was offered at The Victoria and Alfred across the road also which we enjoyed one morning but preferred the intimacy of the Breakfast Room at The Dock House and breakfast was great served by Ashleigh who was a joy and who also took care of the fresh floral arrangements on the tables which were gorgeous. We only had 4 nights at this wonderful property so will definitely be back such a great city really needed another week. Thank you to all the staff who made our stay fabulous. We look forward to seeing you on our next visit. Jane and Grant.
HeckersLeeds
Google
There are only 5 rooms in this boutique hotel and we stayed in a luxury suite which was massive and amazing. Large living room, separate large bathroom and (again!) large bedroom with king bed. Nice little patio area off the bedroom. The living room fronts onto the hotel pool and sun loungers. We only stayed 2 nights but had a fabulous time. At checkin, we were escorted to the suite by the receptionist and our cases were delivered promptly.|Breakfast was included and consisted of a lovely small continental selection and (to order) hot breakfast of any type you like. I had the eggs Benedict which were fantastic.|Hotel is a short walk from the V&A Waterfront shops, bars, restaurants etc.|Felt completely safe with lots of security staff present all the time.|Lovely stay.|Thanks to Ashley for the personalised breakfast service but also to all the staff for their care and attention.|Well worth the money (it was expensive)|Recommend the Pier restaurant for fine dining and Harbour House for less formal dining.