Jerry G.
Google
This review is a one star strictly because of the service I had when I recently went. I have been here before and had a great time. The service, food, atmosphere, all 10/10. But this visit was very different, purely because of Akim, our waiter.
We were seated quickly as it was a quiet night, given water and menus, and then left for about 20–30 minutes with no follow up. Akim eventually came to take our order, which went fine. The food took about 30 minutes to arrive (not his fault, and not a big deal). However, when I asked a question about a drink, I received a surprisingly rude and snarky response.
After our food and drinks were served, we were never checked on to see if we needed anything else. Once we finished eating, we waited about 15 minutes for the check before going up to him to request it, which still took another 10 minutes to receive.
All in all, the food is great, and I’m sure the service is usually much better on other nights. But this experience with Akim was disappointing. He was inattentive, unhelpful, and lacked the courtesy expected in good service.