DOG HEART

Visited Dog Heart during my trip to Tokyo and honestly had such a good time. The staff were super friendly and patient, and you can tell they really care about the dogs. The place is clean, the dogs are well-behaved and clearly used to people, and the whole vibe is just comforting and fun. I booked a short session but ended up staying longer because the dogs were so sweet and relaxing to be around. It’s not a ‘mind-blowing’ attraction or anything, but if you’re an animal lover and want a calm, wholesome break from the busyness of the city, this is a really lovely spot. Would definitely visit again

I was disappointed in the health and behaviour of the dogs. We walked two golden retrievers Nikko and Sumrie. One clearly had signs of dysplasia and a lump on her back. The other was reactive towards dogs (thank god we are dog trainers with large dogs at home so stopped the dog from eating a passing dog). We where warned not to walk them too far as they would ‘stop’, we found out on the walk they would stop and refuse to move unless lured by a treat (something I assume has been taught by the many randoms who have walked them). The place also smelt of yeast infections, neither of the dogs we had seemed to have ear infections but the place smelt bad. It was clear the female dogs had also been bred which was upsetting given neither where in a condition to be bred. Overall, I wouldn’t recommend. It was a bit depressing coming from a country that valued animal welfare. If you are not experienced with dogs I think the behaviour these dogs displayed could cause issues. I was a bit upset I had to pay for such a depressing experience. Giving two stars instead of one as the dogs were very cute.

I went here as a birthday present for my mum, and we had so much fun! The dog we chose was a puppy so we were told they might not walk much if at all, and we would probably have to carry them the whole time! This was something I saw on tiktok and thought could be a fun idea, and I do not regret it at all! We even managed to get our dog to walk, and have a little run with us near the end of our time! Definitely helped with us missing my little boy at home!

A great time with Nico. Although she had a mind of her own and we never reached the park, it was still lots of fun as she was very friendly and curious. The play area is a bit stuffy and rather hot, a bit of aircon would be nice.

The dog recommended to us did not want to go anywhere at all which ruined the experience. And all the dogs we wanted to take for a walk, we were told that they are too tired so we had no choice but to go with the one recommended. I understand that the place is full of dogs but, it smells really bad… Not really a good experience but the idea is nice

So glad we came here because it's a very relaxing place, bot feeling very commercialized as the mainstream dog / cat cafes. The dogs were looking happy and suuuuper friendly without us using treats. They're clingy and playful with each other, respects the customers' hush as well when they started to bark on the dog outside of the building (if any). Their furs are also very well groomed. For owner and maintainers, please keep up the good work

At first we were a little unsure because we read some negative reviews but we ended up having the best day. We took a toy puddle for a walk and had a lovely time with her. She was very sweet and cuddly. The staff is a bit distant as not all of them speak english but they were still able to explain everything to us. Make sure that you read all the rules and you won‘t have a bad time! Also the dogs all seemed to be happy and lively.

Great experience, we rented Niko-chan, a golden retriever. She was a bit moody but was really adorable. The location is great since Yoyogi Park is right next. The staff was also super nice, very patient and took pictures of us with the dog at the end. We also got to see and pet the other dogs in the room. If you are ready to put the price, i recommend 100%

Great dog cafe with less crowd! We were originally wanted to visit a dog cafe at Takeshita dori at Harijuku and was surprised at the long line to just get a ticket. Luckily, we found this dog cafe which was about 1t minutes walk from Takeshita street. The dog cafe is located on the second floor within residential neighborhood. The place is pretty small with about 12 dogs and the dog breeds are mostly small poodles, with one Japanese chin, a Yorkie and a golden retriever. We paid 1,250 yen each for a 45 minute visit. Guests are free to pet and hold any pets. I found most of the dogs and friendly and they would come up to an empty lap for some attention. The dogs are also brought out for occasional walks as we noticed different dogs come and go with leaches. Overall, I had a fairly good time at place. The dogs are friendly and I love that I did not have to wait to get in.

I am a dog lover, and I would bet people who come here share the loving sentiments. So it comes off as no surprise that coming to a small dog shop, with very small floor space, sit down and watch a bunch of poodles have at it, is a big disappointment. It's not the fact that the dogs are poodles (though I would like more of a variety), but it's all poodles, one beagle, and if you're lucky, a golden retriever. All of which are clunked up into one space, where you spend YEN to spend a little bit of time with them. What makes me sad is this place is pretty disappointing. Dogs are a little off (poor things, which make it sadder). I wish they had more variety, more space, and that it just felt more like a pleasant experience rather than a manufactured hang out with a dog place. Cute though, and I'm glad I went for the experience but would not go again, nor recommend it for the dog lover.

This place is great! This was the only dog cafe that we could find and it did not disappoint. We arrived and had to wait nearly an hour to get inside. It was a little disorganized because we didn't know how long the wait would be, what the procedure was, etc. for about twenty minutes until someone came outside. Once we got inside, it was dogs galore. The dogs were really friendly and welcomed being held and petted for long periods of time. My only complaint is you had to sit on the ground. We were in a crowded room with probably fifteen other people sitting on hardwood floors. It wasn't cozy at all and was sort of weird. They should invest in some cushions and/or seating. The dogs were great though and the staff was super friendly.

Came here on a Monday afternoon around 2pm, as we had a few hours to kill before our Robot Restaurant show in Shibuya. This place was only a stop or two away so figured we'd give it a shot. We were the only people in the cafe for the first 25 minutes of our session, which allowed us to play with all of the dogs. The lady here was super friendly and nice and cares for the dogs very well. I was skeptical coming in since I've gone to a dog cafe in Seoul before and it was very depressing. In Seoul the dogs ignored us, not a single dog moved, they were either at another table that had bought treats, or stayed laying where they were, until we ordered treats and the whole hoard (literally every dog) came running to us attacking my hand for the treats. I was afraid this would be much of the same. Luckily it was the complete opposite. When we arrived, you could hear the dogs go crazy and when we entered the pen they all came rushing to us to pet and sit on our laps. I'd give this place 5 stars but it had limited selection of dogs - about 6 or 7 poodles, 1 golden retriever and 2 beagles. But they were all friendly. 1 of the male poodles was humping the crap out of the one dog for 30 mins! I was jealous of his endurance. They offered two rates: a half hour and a full hour, with additional 15 minute increments that you can add to your session for an additional cost. We opted for the 30 minute which costs 950 yen per person.

Long line.. We had waited for more than 1 hour. Maybe because on Saturday. I'm a big dog fan. When I wanted to go to Cat cafe and researched, I found there is dog cafes as well!! I love both but gods more. I was so excited. The place is at YoYOGI park station. It's not super great access by trains but close to the park and main cities like Shibuya. There is 2 menu; taking a walk w a dog 3500 yen for 1 hour. It is recommended to make a reservation beforehand. If you have a reservation, you don't need to wait for 1 hour or more. The other one is just playing around in the cage.900 yen for 30mins? I picked this one but sounds like too short. Dogs are 80% poodles, one golden retriever and some beagles. It's quite an experience and a little strange view to see bunch of ppl are trying to catch dogs and they are trying to avoid but if I really miss dogs, I would visit there again.

I love dogs and I'm one of those people who really wants a dog but does not have the time or space for a dog...yet. So I really wanted to check out a dog cafe while we were in Japan. Dog Heart is located on the second floor of a very small building. The moment we walked in, we could smell the odour as a result of owning about 15 dogs in such a small space. The floor was also sticky and the slippers they provided were old and dirty. Majority of the dogs were poodles, but there were several beagles and a big golden retriever. Some of them were so excited to meet us, they were constantly jumping for joy. Especially this one hyperactive beagle pup (he nibbled at everything we were wearing and holding). It was very cute and heartwarming. Amidst the chaos of the few dogs running around, I noticed a lot of the dogs just laid there with their heads to the floor. During our visit, the big golden retriever continuously paced back and forth by the windows, and he kept poking his head out the window like he wanted to go outside. But the staff did not take him out for a walk. Moments later, he decided to 'do his business' right in the middle of the shop, which made the place smell even worse. We paid 950¥ for half an hour, which was pricier than the cat cafe we visited. I actually did not mind this, but this cafe is too small for the number of dogs and the number of guests they accept. (Only upon asking, the owner mentioned that the dogs do sleep overnight in the same building, on the floor just above the shop.)

It was a bit cramped, and uncomfortable. We waited outside in the cold for 30-45 min. There wasn't much variety in terms of breeds. The place seemed clean enough and the staff were cordial. The dogs were sweet; just one decided to come sit on me and stayed just about the whole 30 minutes. The beagle and golden retriever were obsessed with my friend, and enjoyed being pet. I am only giving it 2 stars because I have a lot more fun with my own dog (who happened to be back home in America), or even just meeting a friendly pup on the street. Also had way more fun at a hedgehog cafe!

Be careful, it says it's open til 7. Got here at 6 after a long walk thru the park and they were closing

Thought this would be the highlight for my two kids (10 and 12) who love pets, but turned out to be the biggest let down on our week long trip. This may have been a poor timing issue (came at 2 pm when all the dogs wanted to take a nap and lacked all energy). There were 7 dogs and 7 adults crowded in a cramped space trying to enjoy lifeless dogs. The staff were borderline rude. One couple walked in, looked around and said "Is that it? Is there another floor?" Then immediately walked out. My kids were sorely disappointed and I would never recommend this place to anyone.

Good for what it is, the girls in there were a bit rude. One of the dogs was in heat and sat on my jeans, I walked out with a bloody smear. The girls didn't seem to care or show any concern for the dog.

I love dogs and since dog cafes are pretty popular in Asia we decided to visit one. What a disappointment! It was on the second floor up a spiral staircase (kinda hard to find if you're not careful). I was so surprised when we went inside. The space was soooo small and there were at least 10 humans and 10+ dogs. Most of the dogs were laying around and didn't seem very excited. It was quite a depressing place. I think the Japanese really like poodles because there were so many in the store and a lot of people have them as pets. Don't go if you want to be put in a sad mood.

my first impression they are really cute but they all need a big yard and space to run around