Dogtopia of Pearl District

On our first visit with Dogtopia in the Pearl district, my dog and I received a warm welcome from the staff, my dog passed and was allowed to stay. He stayed for a few hours and seemed fine. Our 2nd visit was a very different experience. When my dog and I entered, the staff did not say hi or acknowledge me at all while I waited in front of their desk. They then acknowledged the person who came after me and asked how they can help her. So I spoke up and they told me they were busy and did not apologize or take any accountability. I had an appointment to let me dog stay for a half day to warm him up to Dogtopia that day. Upon picking up my dog, I noticed a tender, red area on his snout near his nose that is new, and circled him back into Dogtopia to ask the staff about it. The staff suggested it may be “crate burn” that can happen when dogs feel anxious when being crated during nap time. They seemed unconcerned, did not show empathy, and what bothered me the most was that they did not call me when that had happened. If they had called me when my dog was self-harming with the crate, I would have responded immediately and picked him up right away so the injury wouldn’t have gotten as bad as it did. I will never take my dog back to Dogtopia again.

I have been recommending Dogtopia Pearl District for all of my pet parent friends since my sweet "Stu" started attending last year! Each staff member we've interacted with are all incredibly kind people, and they truly care about each and every dog that comes through their doors. Stu attends daycare regularly, and he absolutely loves it. As soon as we pull up to the front door or day "daycare", he gets so excited and can't wait to run inside. The facility is clean, spacious, and at least one trained staff member is always keeping an attentive eye on the dogs. There are separate play areas for small and large dogs, which ensures that every dog is safe and comfortable. The staff members are so knowledgeable about dog behavior and quick to intervene if they see any potential issues. When you become a member at Dogtopia, you have access to the webcams for all of the dog rooms, so you can keep an eye on your fur baby at all times and I am always so impressed with how the staff is able to monitor the dogs and even detect when a dog needs "a break" from all the playtime. One of the things that sets Dogtopia Pearl District apart is their commitment to providing individual attention to each dog. They take the time to get to know each dog's personality and preferences, which allows them to tailor the daycare experience to each individual dog. Stu loves running around with his furry friends and the staff always makes sure he gets plenty of exercise and attention. Recently, we needed to board Stu for two weeks while we were out of the country. While we missed him so much, we were so happy to have Dogtopia Pearl District watch him, ensure he was eating his foods and taking his medication properly, and loving on him as much as we do. While Stu is a friendly, easy-going dog, he experiences digestive issues from overexerting himself. While he was boarded, the Dogtopia fam collaborated every day to monitor Stu and even pull him out of the playroom a little more often so he could have the time to rest. This extra attention was super appreciated, and the staff never made us feel that we were a bother. Additionally, Dogtopia Pearl District offers spa services (bath, nails, teeth cleaning) and even offers optional "themed days" where you can make a small donation to give your dog a tasty treat like a pumpkin treat, a special lunch like chicken and rice, or even get their photo taken with a special backdrop. For Christmas, one of the lead staff members dressed up as Santa and took photos with the dogs. They take multiple photos and add them to their Facebook account — super convenient and I love having so many professional photos of Stu! Overall, I cannot recommend Dogtopia Pearl District enough. If you're looking for a safe, clean, and fun environment for your dog to play and socialize, this is definitely the place to go. The staff truly goes above and beyond to make sure every dog has a great time, and we are so grateful for all that they do for Stu to make him feel confident, comfortable, and loved.

Would you entrust a beloved member of your family to a dog daycare that appears to be operating without a valid license, as required under the Oregon Revised Statutes and Multnomah County Animal Services Ordinance Sections 13.150 through 13.153? We assume most responsible pet owners would say no. Unfortunately, we recently discovered that this business is doing just that--operating without the legally required animal facility license. In November 2024, we enrolled our AKC-registered dog, into what we believed was a licensed and approved dog daycare facility under the oversight of Multnomah Animal Control. After experiencing significant service issues, we contacted the company's corporate office. The representative who returned our call acknowledged that the location was understaffed and not delivering the level of care and service that had been advertised. In April 2025, a staff member mentioned that our dog had become overstimulated and had been crated for the entire day. We discussed our concerns with the staff at that time. Then, during the week of May 26, we were contacted again regarding his behavior. We requested access to the video footage from the Toybox area, where he had been placed with other dogs. Our request was denied, and we were not given any information about the other dog allegedly involved. On May 29, we were informed that our dog was no longer welcome at Dogtopia due to an alleged incident. When I picked him up, staff promised that someone from the company would follow up with us regarding a refund for the unused portion of the prepaid daycare services. As of today, June 17, 2025, we have received no further communication. On May 30, we were contacted by Multnomah Animal Control. During that conversation, we were informed that this business is, in fact, operating without the required dog daycare license. I again reverified this information on 6/16/25. We would have never entrusted the care of our dog with this business had we known this information.

Worth every penny! They also have an app and you can check on your dog throughout the day. The staff know everyone by name and they go above and beyond to address any concerns or questions. Lots of flexibility! My little dog gets really anxious and he has never really done well with other caregivers. The staff at Dogtopia have been so kind and patient with him. Julio has completely come out of his shell and blossomed. He loves daycare now.LOL He actually had his first overnight Dogtopia earlier this week and it was the first time he didn’t have any accidents or throw up in his crate. I’m so grateful to the staff for the kindness and professionalism.

We've had to move cities unexpectedly twice now -- so I've had a few doggy daycare experiences. After a month of sending my pugs to Dogtopia, I can say it's an excellent experience, where the staff is attentive and friendly, relate helpful information, and my dogs come home happy, socialized and tired. Absolutely recommend this place. First off, if you're concerned about anything doggy-daycare related, or new to it -- I highly suggest reading the excellent article "The Truth About Dog Daycare" by Fern Dog Training. She visits doggy daycares for a living, and rates them -- and explains layout, interactions, etc. (E.g., "It's pretty normal for some dogs to stand around -- they're still getting socialization!"; "Don't stare at the webcam all day," etc.). She even explains that it's like sending a human kid to school, where they may pick up a cold, or get a couple of bumps (as a mom, this is a relatable analogy). It's an even-keeled and data-driven read and it helped me a ton when choosing dog daycares. That said, I love that I can peek at the dogs on the webcam and see that they're at least hanging out a bit and getting good doggie socialization (our last daycare didn't have webcams!). The staff has always been super responsive when I have a question on text or when I call. They're super close to us, and I love that I can drop off/pick up anytime (even on weekends!) without having to give tons of warning (this is very new to me and I love it!). Sometimes the lines to pick up/drop off are long, but this has been true at every daycare and it just requires a bit of patience during rush hour. But that's a small thing, and my dogs now run to the door at Dogtopia -- even my elderly girl, who just enjoys sleeping near the other dogs. So happy my dogs have a little "third space" in Dogtoopia!

My dog was at the Pearl District location in Portland Oregon dogtopia since October 1- Nov 12 2024. The staff was friendly and my dog enjoyed going there however, he has been in and out of Vet offices within those weeks of attendance and he ended up with Giardia twice and then Kennel cough shortly after Nov 12 day care attendance and that kennel cough turned into pneumonia. According to our vet, the incubation period for both illnesses aligns closely with Hurley’s stay at this facility, and he has not been exposed to other animals outside and he has not been to any other daycare or dog parks. Vet bills totaled over $2000. Their sanitation process is questionable. Do not take your dogs at this daycare if you care about their well being. We switched daycare after he recovered from both illnesses and he hasn't had an issue since the switch.

Our dog loves loves coming to Dogtopia. The staff are kind and loving and it is a clean and convenient facility!

If I could do a zero star review I would. But I will NEVER be returning to this dogtopia or any of them ever. Ive been taking my dog there for months(2-4 times a week) and I was told hes been doing great every time I pick him up. come to find out the day he gets into a scuffle with another dog and hurts the other dogs toe. That hes been having a consistent behavioral issues basically since day one of bringing him there. I wont defend my dogs actions. But what i am pissed about is the fact that I was left completely in the dark about any issues going on with him while at daycare. Preventing me from doing anything about the behavior. That is 100% unacceptable. Its the responsibility of a daycare facility to be upfront and honest about a dogs behavior for the safety of EVERYONE involved dogs and people included and the failure to do so is a blatant disrespect and breach of trust towards the petparents who leave their dogs there. The endless risk that it imposes is unimaginable. Not to mention the fact that when scuffles do happen they remove your dog from the play area and shove them in a room by themselves for hour+ on end. Which is also not communicated if they do that so any energy then need to burn off while at daycare is completely ignored. Overall the experience I had here for a first time daycare user is completely and utterly unacceptable and frankly dangerous. DO NOT bring your pet here. For your dogs safety and your peace of mind.

Would you entrust a beloved member of your family to a dog daycare that appears to be operating without a valid license, as required under the Oregon Revised Statutes and Multnomah County Animal Services Ordinance Sections 13.150 through 13.153? We assume most responsible pet owners would say no. Unfortunately, we recently discovered that this business is doing just that--operating without the legally required animal facility license. In November 2024, we enrolled our AKC-registered dog, into what we believed was a licensed and approved dog daycare facility under the oversight of Multnomah Animal Control. After experiencing significant service issues, we contacted the company's corporate office. The representative who returned our call acknowledged that the location was understaffed and not delivering the level of care and service that had been advertised. In April 2025, a staff member mentioned that our dog had become overstimulated and had been crated for the entire day. We discussed our concerns with the staff at that time. Then, during the week of May 26, we were contacted again regarding his behavior. We requested access to the video footage from the Toybox area, where he had been placed with other dogs. Our request was denied, and we were not given any information about the other dog allegedly involved. On May 29, we were informed that our dog was no longer welcome at Dogtopia due to an alleged incident. When I picked him up, staff promised that someone from the company would follow up with us regarding a refund for the unused portion of the prepaid daycare services. As of today, June 17, 2025, we have received no further communication. On May 30, we were contacted by Multnomah Animal Control. During that conversation, we were informed that this business is, in fact, operating without the required dog daycare license. I again reverified this information on 6/16/25. We would have never entrusted the care of our dog with this business had we known this information.