Dogtopia of Pearl District

Our doggie, Strudel, was here several days a week as a puppy and loved it. We moved away for 2.5 years and he just went back for the first time. As soon as we pulled up he was so excited he could barely contain himself. He raced in the front door and straight to the staff for cuddles, tail all wagging. His joy at seeing his old friends made my heart so full. They truly love on the pups here. You can tell the staff are well trained and genuinely love dogs. Thank you for loving our pup so well!

I am absolutely heartbroken and beyond upset. My dog is the sweetest, most gentle, innocent soul, and ever since going to Dogtopia in pearl district Portland , he is no longer the same . We went to dogotopia in paradise valley Arizona before this and they loved him he was well behaved . We moved to Portland and they abused him to the point that he now panics and bites when anyone even tries to put a collar on him. This is not who my dog is. Before this, he trusted everyone and had nothing but love in his heart. I took him to professional training, desperate for answers, and they told me this kind of behavior doesn’t just come out of nowhere it almost always comes from trauma or abuse. Now that we’ve moved back Arizona, every single trainer, groomer, and facility I’ve spoken to has said the exact same thing. Hearing it over and over makes the pain even worse. We are now at another Dogtopia in Arizona and they are so sweet and agree he was abused in Portland and are working with him. I am completely shattered knowing that someone hurt my dog, especially because he is so pure and loving. He’s amazing with people, gentle with everyone he meets, and would never hurt anyone unless he was pushed to fear. The fact that his trust was broken breaks me. I will never stop being angry and hurt over what they did to my sweet, innocent dog.

I love it here for my little Cashmere and so did she. She gets excited every time I pull up to the doors. She is such a social butterfly since she stated going over a year ago and there is no other place I would take her. The staff is amazing and kind and they baby almost as much as I do.

I can’t say enough good things about Dogtopia Pearl District. I’ve brought both my dogs 2-3x per week for over a year. I’ve never had any concern for their safety. The staff here is incredibly kind, caring, and have become an integral part to my dogs lives. It’s a huge comfort knowing they are well cared when they are at Dogtopia.

Well I’m a neurotic Jewish mother, and was very nervous and needy when my puppy (Maya) started at Dogtopia. The staff was extremely patient and nice to me, and as one might expect now both Maya and I couldn’t be happier. Today she had her first bath at Dogtopia (and I never took a pooch to a daycare/grooming/boarding place?!). She shines in the sun and smells great. In short, I’m really glad we found Dogtopia, because we both like the other dogs and I especially appreciate the dog-loving, kind, dedicated workers.

They were nice when registering my dog but while watching her on the webcam, they seemed to ignore her and push her away. I saw them giving other dogs 1:1 attention, but not mine. So many dogs in one place appeared to make her nervous (and she loves playing with other dogs) and they didn’t do much to give her any positive attention. I also packed a blanket and treats to help her stay calm during “down time” and they weren’t even touched, the bag is still brand new. Went once and won’t be coming back unfortunately.

I have been recommending Dogtopia Pearl District for all of my pet parent friends since my sweet "Stu" started attending last year! Each staff member we've interacted with are all incredibly kind people, and they truly care about each and every dog that comes through their doors. Stu attends daycare regularly, and he absolutely loves it. As soon as we pull up to the front door or day "daycare", he gets so excited and can't wait to run inside. The facility is clean, spacious, and at least one trained staff member is always keeping an attentive eye on the dogs. There are separate play areas for small and large dogs, which ensures that every dog is safe and comfortable. The staff members are so knowledgeable about dog behavior and quick to intervene if they see any potential issues. When you become a member at Dogtopia, you have access to the webcams for all of the dog rooms, so you can keep an eye on your fur baby at all times and I am always so impressed with how the staff is able to monitor the dogs and even detect when a dog needs "a break" from all the playtime. One of the things that sets Dogtopia Pearl District apart is their commitment to providing individual attention to each dog. They take the time to get to know each dog's personality and preferences, which allows them to tailor the daycare experience to each individual dog. Stu loves running around with his furry friends and the staff always makes sure he gets plenty of exercise and attention. Recently, we needed to board Stu for two weeks while we were out of the country. While we missed him so much, we were so happy to have Dogtopia Pearl District watch him, ensure he was eating his foods and taking his medication properly, and loving on him as much as we do. While Stu is a friendly, easy-going dog, he experiences digestive issues from overexerting himself. While he was boarded, the Dogtopia fam collaborated every day to monitor Stu and even pull him out of the playroom a little more often so he could have the time to rest. This extra attention was super appreciated, and the staff never made us feel that we were a bother. Additionally, Dogtopia Pearl District offers spa services (bath, nails, teeth cleaning) and even offers optional "themed days" where you can make a small donation to give your dog a tasty treat like a pumpkin treat, a special lunch like chicken and rice, or even get their photo taken with a special backdrop. For Christmas, one of the lead staff members dressed up as Santa and took photos with the dogs. They take multiple photos and add them to their Facebook account — super convenient and I love having so many professional photos of Stu! Overall, I cannot recommend Dogtopia Pearl District enough. If you're looking for a safe, clean, and fun environment for your dog to play and socialize, this is definitely the place to go. The staff truly goes above and beyond to make sure every dog has a great time, and we are so grateful for all that they do for Stu to make him feel confident, comfortable, and loved.

Zephyr goes to daycare at Dogtopia twice a week and he loves it there. He is so excited when we get there and disappears into the gym without a glance back. The staff are really friendly and helpful

Would you entrust a beloved member of your family to a dog daycare that appears to be operating without a valid license, as required under the Oregon Revised Statutes and Multnomah County Animal Services Ordinance Sections 13.150 through 13.153? We assume most responsible pet owners would say no. Unfortunately, we recently discovered that this business is doing just that--operating without the legally required animal facility license. In November 2024, we enrolled our AKC-registered dog, into what we believed was a licensed and approved dog daycare facility under the oversight of Multnomah Animal Control. After experiencing significant service issues, we contacted the company's corporate office. The representative who returned our call acknowledged that the location was understaffed and not delivering the level of care and service that had been advertised. In April 2025, a staff member mentioned that our dog had become overstimulated and had been crated for the entire day. We discussed our concerns with the staff at that time. Then, during the week of May 26, we were contacted again regarding his behavior. We requested access to the video footage from the Toybox area, where he had been placed with other dogs. Our request was denied, and we were not given any information about the other dog allegedly involved. On May 29, we were informed that our dog was no longer welcome at Dogtopia due to an alleged incident. When I picked him up, staff promised that someone from the company would follow up with us regarding a refund for the unused portion of the prepaid daycare services. As of today, June 17, 2025, we have received no further communication. On May 30, we were contacted by Multnomah Animal Control. During that conversation, we were informed that this business is, in fact, operating without the required dog daycare license. I again reverified this information on 6/16/25. We would have never entrusted the care of our dog with this business had we known this information.

I was happy with the people and service here...but then a business/billing decision completely turned me off. I purchased a 10-day package with an expiration date, but due to a change in personal circumstances, I wasn't able to use all the days. I reached out to ask for a short extension and was told the computer system wouldn't allow it -- a very bureaucratic answer, but fine, I accepted it. I then asked if they could offer even a couple of daycare passes or anything to help me avoid wasting over $150 worth of unused value. I was denied and told, that the deadline was "previously discussed" -- which was never the issue. I wasn't arguing the policy, I was asking for a little customer care. A business that places POLICY AHEAD OF PEOPLE makes it easy to go elsewhere -- even if it costs more and is less convenient.

Great company with service focused employees. I travel and can always rely on the professionalism of this team. My dog, Cokie, loves Dogtopia!