Dolly's The Tea Shop

Very disappointing experience yesterday. This place seems to be surviving purely on its old reputation. The owner and staff were rude and completely uninterested in customers, and the service was slow and unwelcoming. For a place known for tea, the quality was shockingly poor. The orange mint iced tea tasted absolutely pathetic — artificial and badly balanced. We also tried the first flush Darjeeling tea, which was equally disappointing and poorly brewed. Definitely not worth the hype. There are far better tea places in Kolkata with much better service and quality

They don't accept upi payments .....cash only and their teas are insanely overpriced...but other than that - the tea was actually pretty great!

Ordered one first flush and one second flush Darjeeling tea. Experience was good. Cash and UPI payment only. Outside seating available. Cozy atmosphere.

If you can't stand the heat and humidity, don't visit. But, despite lack of air-con and seating space people visit this place because of its reputation, being the first tea boutique of its kind. However, after being here a few times, I will only recommend their raw tea, especially Darjeeling rea. Milk tea is not good. But, if I am honest, there are plenty of better tea places in Kolkata now, including the roadside shacks, which are my favourite, ambience included. On a good day you might get a good brew here, but at other times, tea is not as good and service is sloppy. Tourists often buy loose tea here, which again, I feel there are way better places to buy loose tea. Overall, this place is currently running on tradition only.

First flush n ginger lemon tea awesome, do remember they take cash only. No online

One of the oldest and authentic tea shop, that serves varieties of tea and snacks. It is a very small shop, with limited sitting arrangements. We had the Darjeeling first flush tea, it was pretty good. The service was also very promt. This tea shop was owned by Dolly Roy, wife of veteran politician Sougato Roy. She left this world in April, 2023 and it was her birthday today when we visited. Spotted Sougato Roy there. The price was nominal, for a hot cup of first flush we only paid 100Rs.

Unprofessional attitude is a real put-off. The ‘hot’ honey ginger lemon was horribly bad and cold; the cheese sandwich was lousy. Not worthy of the price at all. Those who run the shop must learn to be professional.

Every time we visit, the tea shop has too many guests of the owner. Obviously their shop their choice. But it feels completely awkward and unwelcoming as a customer. It felt like having tea in someone’s house and where the hosts doesn’t like you 😄