Kiara Blagrove (Kiara’s Motion Studio)
Google
During my visit to Dolphin Cove Jamaica, I was deeply disappointed by the way locals were treated compared to foreign tourists. From the moment we arrived, there was a noticeable difference in the tone and respect shown by the staff toward us, as Jamaican visitors, versus international guests.
One particular incident stood out when the waterslide staff member body-shamed my family member for being "over the weight limit." Rather than addressing the situation professionally, the worker made an insensitive comment: "I know what 300 pounds looks like, and you’re definitely over it," followed by calling her "feisty." This was both unprofessional and hurtful, demonstrating a lack of communication skills and basic respect.
Additionally, the attitude of other workers, such as the one at the canoe station, was far from welcoming. He seemed disinterested and bored, making little effort to engage with us, as if he didn’t expect a tip from locals. This disregard left us feeling undervalued as customers.
Furthermore, the pricing for food and photos was exorbitant. We were forced to go without food until we could find more affordable options after leaving. It felt like the entire experience was catered only to tourists willing to pay premium prices, leaving locals feeling neglected.
On a positive note, I did appreciate the efforts of the staff who worked with the animals, as they were more enthusiastic and provided a better experience. However, it’s disheartening to feel that Dolphin Cove prioritizes foreign tourists over Jamaicans.
