Soo H
Google
i liked staff, breakfast, room's cleaness.
staff are friendly, kind, helpful with a grin smile. breakfast has diverse options and a few of them are changed newly so i could have plentiful food.
also, i have never found any dirt in the room and i could keep some food fresh in the fridge.
however, i really disliked the door lock - actual key. it is very outdated so i had to push the door and turned the key a few times and i could not get in the room when the key was inside it was automatically locked even though it is not electronic door lock system. also, i had to use the key to lock the door, which was very inconvenient.
since it is 21st century and everything is based on internet and advanced technology, i think all the door locks must be changed to card key. it was annoying to carry a big key with the room number light pad and took some time to open the door.
please find attached video showing how to open the door. those who are planning to stay needs to see it, otherwise you cannot enter your room.
i followed the instruction but it did not work because i did not pull the door with the key inserted into the lock just like the staff did.
the reason i couldn't open the door was that i put out the key first and tried to pull the door. and i still think it is the most strange way to come in and out the hotel room.
i was astonished and speechless about such an outdated system in the modern society!!🤯
so i cannot say it is value for money. it is quite expensive on a hotel with old facilities.
(city tax is not included the total price of the stay.)
also, as there was no mosquito net, i got mosquito bites on thighs and had to remove flies and mosquitoes coming from the window after maids cleaned up my room and opened the window. one of my photos is a dead fly on a white curtain... 😵💫😵
that is why i did not ask for room cleaning service on the following days.
and the elderly female guest next door was loudly talking and the fridge was bugging at night so it was quite hard to sleep even though i was exhausted, which means NO SOUNDPROOFING.
and wifi signal in the room was severely weak. it worked only in front of the room or pillow side of the bed. it kept disconnecting a lot of times as you see attached photos, CONNECTED WITHOUT INTERNET means NO CONNECTION, in other words.
thus, i had to use data network, which was limited for certain period for travel.
can you imagine how much it was inconvenient during the stay?
lastly, dear the receptionists....
why do you charge city tax when checking out? it should have done upon check in!! i could miss the train because you dragged my time a bit, which led to miss the fastest bus to the main train station.
hopefully, i could catch the train by running out of the bus.
please be advised that you must mention the city tax upon check in if guests should pay it. because some guests have to be in a hurry when check out to catch the train / flight. ok??
i think your hotel is overrated considering outdated facilities including wifi, door lock