Phil R.
Yelp
I'll preface this by saying that I visited Dom Polski without any prior knowledge of the place and that I was a tourist from Canada - so perhaps my expectations of customer service are ill-matched with what Dom Polski considers excellence. We ate lunch here. Having looked at the menu, it was clear that prices were much higher than anything else we'd encountered in Warsaw. Given that our other dining experiences in Poland had been excellent regardless of cost, we expected that Dom Polski would be an upscale and refined dining outing. Overall, the service was unfriendly, indifferent and apathetic. My appetizer was supposed to have red caviar on it - it did not, and when I brought this up to the waiter, I was informed that they were out of red caviar (really?). For 49zl I expected better. Then I tried to eat it anyway, but couldn't get through half of it because the smoked salmon they used was so salty it was nauseating. I complained - no apology, just a blank stare - and of course, it showed up on the bill full price despite the missing caviar and 1/2 kilo of salt. Our entrees were fine but they showed up a full 50 minutes after we sat down, and no apology/explanation for this either. For the money (300zl total + tip), I expected quick, friendly service, an edible and complete appetizer (or at least a substitution when the one I chose turned out to be inedible), and less waiting - this was lunch.
Given that we visited about a dozen restaurants all over Warsaw that week, I would say that it is my sincere hope that given the poor service, mediocre food and lack of attention to detail, people will avoid this place - other restaurants in Warsaw offer far better value, service and most of all, food quality. Of the 25 or so dining experiences I had in Poland this was the most expensive and the worst.
My Polish isn't great, but the reviewer who complimented the decor - really? the place looks like a funeral home decorated by trinket hoarders from suburban New Jersey.
