Domes Noruz Chania, Autograph Collection

Domes Hotel is a gorgeous boutique property with breathtaking views. From the moment we arrived, the experience felt special — we were greeted with a welcome drink and a refreshing herbal towel. The staff is exceptionally attentive and always eager to help with anything you need. The spa experience was outstanding — Thanos gave an incredible massage and made the treatment truly relaxing. Each evening, turn-down service included a little sweet treat, and we even received a few thoughtful gifts during our stay. The location is also very convenient, just a short taxi ride from town. A perfect and memorable stay overall!

We stayed at Domes Noruz Chania the end of September for 10 days and it was the perfect retreat from start to finish. All of the staff were absolutely fantastic, so friendly, attentive and couldn’t have done more for us. They really made us feel welcome and taken care of throughout our stay. My boyfriend and I are into our fitness and the gym facilities were excellent, one of the best we’ve seen at a hotel. He also used the sauna every day and loved it! The whole hotel had such a relaxed easygoing vibe, no stress about getting sunbeds or queues at breakfast. The location is perfect too, right on the beach and within walking distance to lots of lovely restaurants and spots to explore. A really special touch was on my boyfriend’s birthday, while we were out the team surprised us with a cake and a bottle in the room. Everything about this hotel exceeded our expectations- beautiful surroundings, amazing service and a wonderful atmosphere that made it feel truly special. We left feeling completely recharged and can’t wait to come back again soon!

Our honeymoon began at Domes Noruz Chania, and it set the bar high for every stop in Greece that followed. From the moment we arrived, the staff went above and beyond—there was a chocolate bombe cake and a chilled bottle of champagne waiting in our room, a thoughtful surprise that made us feel instantly celebrated. We’d booked through American Express Fine Hotels + Resorts and were upgraded to a beautiful room, and they honored our late checkout with no fuss. Breakfast each morning exceeded expectations, with a generous spread that included fresh juices, teas, and espresso drinks, a honeycomb block for drizzling, flaky pastries, perfectly poached eggs, fresh fruit, and rotating sides that kept things fresh and interesting throughout our stay. The service at dinner was equally polished, complemented by peaceful live acoustic music. One entrée arrived comically small—a lone chicken breast, some sauce, and a single broccoli stalk—but the team handled it graciously, offering dessert and champagne on the house. Between the spotless private beach, excellent towel service, and two distinct pools—one serene, one upbeat with electronic music—there was a spot for every mood. Drinks were creative and fairly priced, especially during happy hour. We also visited the spa, where the staff was warm, attentive, and clearly skilled at what they do. The treatments themselves were excellent, though a few of the spa amenities could use some fine-tuning. The warm-water pool and sauna were pleasant but not as powerful or hot as expected—the sauna hovered around 50°C, some of the jets in the pool weren’t working, and the steam room never fully heated up. Still, the overall atmosphere was calm and relaxing, and the staff’s professionalism made it a worthwhile experience. More than anything, what made our stay special was the staff. They were kind, thoughtful, and very attentive. After the whirlwind of our wedding, Domes Noruz gave us exactly what we needed: a place to relax. It was the perfect start to our honeymoon and a resort we’ll remember for its kindness as much as its beauty.

I booked this via the Amex Platinum. I was very happy to get an upgraded room with a beautiful beach view and a massive private pool. The pool was heated but still a little chilly in October because of the outside temperature. Service was phenomenal as I was able to what's app message and get my car and any other requests. The food at the resort was also very good and they have a gym and spa. Access to the sauna, steam room and indoor pool are included with a reservation. I would recommend if you're in a hurry to tell your waiter, otherwise lunch or dinner can take some time. Also there is a cooking class nearby (15 min drive) that is wonderful called Chania cooking class Crete.

From the moment we arrived, this hotel made our girl’s trip feel extra special. We were welcomed with champagne on arrival, which set the tone for the impeccable service we received throughout our stay. As returning guests, we were also given access to the complimentary lounge, such a thoughtful touch that made us feel truly valued. Getting out of the sun for complimentary Prosecco and snacks was lovely. ||Every detail was perfect: the restaurant team remembered our morning coffee orders, the cocktails were freshly made and delicious, and the wine list was excellent. The service throughout was warm, professional, and personal, making us feel right at home while still completely indulged.||The hotel itself is absolutely stunning, with beautiful surroundings right on the beach that created the perfect backdrop for our celebrations. We were there for a special birthday, and the memories we’ve made together will last a lifetime. Plenty of subbed with such a chilled zen vibe, really was perfect for us and every morning we woke up just so happy to be there. ||We couldn’t have asked for a better experience and will definitely be returning. Highly recommend this hotel for anyone looking for a luxurious, memorable stay! We were a group of friends but I do think the hotel is def more suited to couples.||If you have booked this hotel you will not be disappointed in the slightest. The food was absolutely phenomenal and 10/10 catering for allergies and intolerances.||Thank you for such a wonderful few days!

I spent 10 unforgettable days at the Domes Noruz Hotel in Chania, and I can honestly say—it exceeded every expectation. From the very first moment, I was struck by how immaculately maintained the entire property is. Everything is in tip-top shape—spotlessly clean, elegant, and radiating that refined sense of effortless luxury that only a truly well-run resort can deliver. The staff deserves special mention: they are attentive, warm, and genuinely caring without ever being intrusive. Every interaction felt natural, professional, and filled with genuine hospitality. This is relaxed luxury at its finest—you feel pampered yet completely at ease. The pools are absolutely divine: one with a vibrant, upbeat atmosphere and music, and the other a tranquil oasis of calm—perfect for quiet moments under the sun. The gym is excellent, offering both indoor and outdoor workout zones that make training an absolute pleasure. And then, the beach… what a dream! Soft, golden sand and crystal-clear, shallow waters that invite you in no matter what kind of swimmer you are. It’s the kind of place where time stops, and all you can do is breathe, relax, and let the serenity of the sea wash over you. Domes Noruz isn’t just a hotel—it’s an experience of refined taste, effortless comfort, and genuine joy. Every detail is thought through, every corner exudes quality and care. If you’re looking for a luxurious yet relaxed escape in Crete, this is the place to go. I’m already dreaming of coming back!

We had an incredible time here, our only regret is not staying longer. The staff was attentive and exceptional. The accommodations were comfortable and very clean. The spa was relaxing, and the gym was great. The location was right on the water, and spectacular. The breakfast was plentiful with various option, and everything was delicious. The sunsets are priceless. We did not want to leave; we will come back to this location again. 5 stars is definitely warranted and deserved here. Just to emphasize, the staff is friendly, attentive, wonderful!!!

Domes Noruz Hotel is well positioned on the beach. The Quite Zone pool is a haven for anyone wanting a tranquil space; the spa a lovely escape from the heat outside. The staff are professional, yet friendly, the food quality and presentation is excellent. There is a very extensive choice for breakfast. However, the evening menu is limited if you are a pescatarian, like me, on the hotel’s half board plan. Some room categories include half board. It would have been good if this was optional. A disappointing thing about the evening meal plan was that all drinks are excluded. This meant that water, which was copious at Breakfast, and in one’s room, had to be paid for at 7.50 euro a bottle. |Of issue was the lack of privacy in a number of the rooms. If you want to enjoy your sea view in your ground floor room, perhaps sit on your terrace or use your plunge pool, this cannot be achieve without one being seen by the people walking past or sitting around the pool. In addition, people could be on sun loungers immediately outside your door/window. This is also the case for the ground floor rooms around the Quite Zone pool and the ground floor Haven Beach Front Rooms. Some of the first floor rooms would the Quite Zone could also overlook the ground floor rooms opposite. There was also loud, techno-style music, being played from around 11am to very late (8pm ish). One manager did say I could ask for the music to be turned down, but I would have had to have done this most days.