Dominican Fiesta Hotel Santo Domingo

Excellent service, Chamel, Mr. Yenfry, and all the people from the lobby to the restaurant people are great and very professional in their área. We have beautiful stay in here, I would like to recommended Chamel on the restaurant área, great customer service ever. I recommended this Hotel 100%. A lot of fun around the hotel at nights. My room very clean and cozy.

Only 20% of the staff was friendly. Honestly it was just the bell boys. The reception and the rest of the employees not friendly. We booked an executive room on the 7th floor which is the top floor and top tier. The lady that checked us in didn’t even tell us we had free breakfast everyday, on the very last day when we had to check out I went to ask for water at the front desk guess they give them out free which I was also not told about. The guy at the front desk was being stuck up saying they don’t give free water, they always charge it. As soon as I told him what room number I was in all of a sudden he changed his attitude towards me. And he’s the one that also told me we had free non alcoholic beverages included everyday of our stay from 11-11. We were notified our last day when our checkout is at 11. So we never even enjoyed none of those non alcoholic beverages.

This was my first stay in Dominican fiesta, I'm glad to make new friends, they have the most friendly staff, I'm glad I came here, thanks to the restaurant workers (Arturo y lain, Luis Super, mercado Ramon Nunez, Jefry Supervisor de A&B, Divina Ventura, Jose, Samy, Henry, Yesenia, Chamel, ) Also the bellmen Joel, Laura, at the bar Francisco. and tony security THE MOST OF THE MOST IN FRONT DESK and Guest Services : Aslin, Jeffrey Steven, Hans, Xavier, Maria Aisbel, Ana & Irma they were extraordinary in customer service especially because my experience with Ana, who help me resolve a situation which is why I plan to return in November God willing

🚨 WARNING: DO NOT BOOK THIS HOTEL 🚨 This place is a complete scam. The rooms look NOTHING like the pictures online. When questioned, staff brushed it off saying “only some are renovated” a dishonest excuse for false advertising. Even worse, theft is a real issue here. Phones, wallets, cash, perfumes—you name it, it goes missing. YOUR ITEMS ARE BEING STOLEN BY THEIR EMPLOYEES And management? They don’t care. Complaints are ignored, there’s no accountability, and guests are left feeling unsafe and disrespected. Hotels should provide trust, safety, and honesty this one fails on all levels. Don’t waste your money or your peace of mind here.

Avoid Avoid Avoid please see other forums for reviews, the place has been forgoten and not maintained. First we got the king size room, no AC doors would not lock not safe for kids, the bathroom out of date and dirty. Second room we paid an extra $250 US for an upgrade and still was not enough to meet standard. The cleaning service here is not good, while we were there we asked the lady to mop and while she was mopping you can see the hair left in the tiles and forgotten. The newly bathrooms not maintained, the beds are not the best, no comforters provided, the rooms are hot since they dont keep the ACs running, the lowest our room got was 72 F. The pictures are pretty but when you get to the rooms is another story. The lobby beautiful, the pool also is not well maintained. Avoid this place and pay a little extra somewhere else. 1 night if need then go ahead but I do not give the money to this business they do not deserve it. All the good hotels are like 10 min from here so the drive is worth it. Also keep in mind they do not refund so be on the look out.

We had a good stay at Dominican Fiesta Hotel. The hotel offers a variety of amenities, including a well-equipped gym, pool, steam room, sauna, and jacuzzi, all of which made our stay very enjoyable. A big thank you to Ana and Jamyson at the front desk — they were friendly, professional, and very helpful. Overall, the staff was welcoming and attentive, which really added to the experience. The location is great, close to restaurants and interesting places to visit. The breakfast buffet is okay, but it could use more variety from day to day. On the other hand, the dinner buffet is very good, with a different theme each night, which kept things interesting and tasty. The hotel could use some maintenance and remodeling, but overall, it's a solid place to stay.

The central AC💨 doesn't work well in room, the shower room drains very slowly, I was feeling like stand in a pond. The elevator was not equipped with an exhaust fan and was often filled with a strong cigar smell.

I just stayed here and I have to say it was pretty nice I’d come again. The room I stayed in had functional amenities but needs updating. The view was decent. The neighborhood was lively. The lobby was very well polished. Looks upscale. The food was absolutely fantastic, from my experience. Some of the best beef stew I’ve ever had by a long shot. The waitstaff are very attentive. Almost a perfect visit.