Dominican Fiesta Hotel Santo Domingo

I booked the hotel because of proximity to family. I must admit I was surprised by the great service I received. In fact it was so stellar, I decided to extend my stay. The assistance I received was unmatched. When making the room change, the frost desk - Ana, Yefry, Omairy & Chiara, were very helpful and made the transition seamless. The amenities are excellent and the security at the hotel made me and my daughter feel safe. My family and i attended the NYE celebration and was is super fun! I will certainly stay at the hotel in the future and will recommend it to family and friends.

I was a bit nervous staying at this hotel because of the mixed reviews I've read, however, I had a really great experience. The hotel itself is really beautiful and the service (from front desk, to bartenders and servers) was on point. The staff were super friendly and helpful. Check in and check out was seamless. The food was fantastic and the live music was exceptional. The room was really nice and clean and there was no musty smell. AC worked and room always remained cool. Our shower/tub was in need of a touch up but nothing horrible. The pool and area around the pool was super clean and the water was a perfect temperature for a nice dip.

I live here in the Dominican and this hotel still felt like a vacation! I was impressed with how each of the employees made an effort to remember your name and the conversations they had with you. At the front desk I was served by a lovely woman named Anna and Chiara. My morning coffee conversations with Rainel we're uplifting and a great way to start the day.

This hotel is not all that. Is kind of old. But their employees are unbelievable.Startong with Xavier at the front desk. And Jerry. The girls at the salon were the most fantastic and amazing we had so far. As well the trainer Emilio. If you need someone that is going to take care of you. Look for Emilio. What a pleasant service oriented and spectacular human being. The concierge very helpful extremely courteous. Five ⭐⭐⭐⭐⭐ for these people. There is a great mercado where you can have breakfast 2 blocks away! El Manatí. |Loved our stay. Some of the other workers need some training. Not that great.

My mom and I had a good overall experience at this hotel. The staff was kind and helpful, especially the ladies at the salon, and Emilio, Xavier, & Gregorio. The facilities are a bit older but well maintained. We came for the Bad Bunny concert and this was the most reasonably priced hotel we could find for the weekend. ||Be sure to check out the Manati Colmado (within walking distance) for breakfast :)

At first, we were hesitant to order food at the hotel again because of an earlier experience. During our first visit, we ordered a regular pepperoni pizza with fries, 1 cola and passion fruit juice and sancocho, which was supposed to include white rice and avocado. Unfortunately, the avocado was missing, and the food arrived cold. The pizza was mostly bread and cheese, the pepperoni was hard, and there was no sauce. The fries were lightly golden and unevenly cooked—some were pale while others were slightly overcooked. They were dry rather than crispy, the portion was modest, and a few fries were burnt, which affected overall consistency and the juice was too sweet. The sancocho also lacked flavor. We decided to give it another try, and ordered a well-done hamburger with fries, tostones, regular pasta, and two colas. This time, the food was delicious, and the flavors were much better than before. Although the tostones were initially forgotten and the food was still served cold, the overall taste and quality showed clear improvement. We appreciate the progress and hope to see more consistency in service, food temperature, and presentation moving forward. Thank you, Chef, for the effort and the food.

great staff, great location. booked for 4 nights here and the stay was really pleasant. the reception staffs Maria, Albany and soena were really helpful with thr check in and check out process. they fixed all the issues i had with my stay.

The worst hotel room I’ve ever stayed in. The moment I opened the door, I was hit with a strong smell of humidity and mold. I immediately called the front desk, but the phone itself was in terrible condition—I had to hold the cord to keep it from falling off. Reception said there was nothing they could do. There was visible mold on the ceiling, the carpet was filthy, and the bathroom was an absolute nightmare. We had to keep the windows open the entire time just to make the room tolerable and avoid getting sick. That said, the staff were kind and professional, especially the lifeguard at the pool and the restaurant staff at the breakfast buffet.