Farhad S.
Google
So i used to shop here alot due to my own schedule it has been a long time since my proper visit.
The old team was perfect, the current night team makes me not wanting ever come back.
The ladies take orders and wonder around, they do not understand customers normal talking, they are in another universe, without checking money, they just ask me that I pay less, then she checked and was like okay. Thats the basic common sense of customer service. And then they are eating while making another food ready, on floor there were food leftovers, people left and chairs were unorganised, the staff were just walking around in the back. I ordered drink with my food, i had to ask them to give it to me and the staff response “yea”
I understand its 10pm and staff are tired but its not 2 minute before closing.
Another customer made an order and asked when will it be ready, they said 5minutes, he came back and then they started his order because they never ask what he wants in his donair.
I cam another night at 11pm and out of gravy, i was like okay but i checked with another donair and said if gravy is out, they can prepare it again. But not in this store.
Food quality is perfect but not current staff.