Donatello Hotel Al Barsha Dubai

I have been their twice, the hotel is very good price wise and clean. Stuff are cooperative and smiley. Special thanks to manager Mr. Ali a very cooperative person and Uhan also from room service very cooperative and polite clean person. Only problem they have a small lobby other than this, the hotel is Perfect

⭐️⭐️⭐️⭐️⭐️ I had an amazing stay at Donatello Hotel. The rooms were incredibly spacious and bright, even for a single guest like myself. The staff were very helpful and constantly checked in to make sure I had everything I needed — especially Yohan and Saeed, who were both wonderful. My room was cleaned every day, and anything I asked for was delivered quickly. I will definitely choose this hotel again for my next stay. Highly recommended!

I really like this hotel. It is clean and very close to the metro. It’s located in Al Barsha, but away from the crowded areas, which makes it very comfortable. The staff are friendly and helpful, with special thanks to Yohan for his excellent service and great manners.

The Donatello Hotel in Al Barsha stands out as a genuinely welcoming 'home away from home' in Dubai. From the moment we arrived, the entire hotel exudes a wonderful sense of warmth and hospitality, making the stay feel comfortable and personal rather than just transactional. The common areas are kept immaculate, and the general staff consistently offers cheerful, attentive service that truly enhances the guest experience. However, the absolute highlight of our stay and the reason for this review was the exceptional care provided by Mr. Rajkumar, a dedicated member of the housekeeping team. Mr. Rajkumar is a true gentleman who defines what exceptional hospitality should be. His attention to detail in cleaning was meticulous. More importantly, his kindness, hospitality, and proactive attitude went above and beyond his role. Whether we needed extra linens, local advice, or just a friendly face, Mr. Rajkumar was always there, ready to help with a genuine smile and immediate efficiency. He made a tangible difference in our overall comfort. It is rare to encounter such a high level of consistent service combined with such genuine warmth. The Donatello Hotel is a fantastic choice in Dubai, and the staff especially Mr Rajkumar is what elevates it to a five-star experience in personal care. Highly recommended!

When I arrived, they upgraded my room without me asking, to a Suite. Of course, I was very happy about that. The room was spacious, beautifully decorated, and had a very comfortable bed. However, the windows clearly need to be replaced, as they are not soundproof at all, and you can hear everything from outside. I looked for earplugs, but none were available, so I ended up buying some from the pharmacy across the street. I would definitely recommend that they keep earplugs available at the Concierge for noise-sensitive guests, or simply improve the soundproofing. One day before the initial check-out, I went to the reception to extend my stay for one more night. I spoke with a receptionist who confirmed the rate was 500 AED. I told her I would think about it, and when I came back later, I told her to go ahead and book it. She did something in the system and confirmed that everything was set. In the morning, I went down to check whether I would stay in the same room or move to another, and of course, there was a different receptionist on shift who had no idea about the previous conversation. After waiting a bit, she confirmed that I would have a room, but when I asked again about the rate, she said it was 900AED and that 500 was impossible since it is high season. There was no empathy, no willingness to find a solution, and no effort to contact the receptionist from yesterday to verify what happened. On top of that, yesterday they changed the lock of my room without any notice. When I arrived at the door, I could not figure out why my cards were not working, and I could not even insert them anymore. I had to go back to the reception to find out what happened. This felt very strange, especially in terms of security and valuables, because you have no idea who might have entered your room. When I checked out, a man, probably the manager, approached me. He seemed to be the most professional and helpful one during my stay. He told me I should have contacted him directly, although I had no idea that was even possible. I explained that I could not cancel my next hotel booking since I had already confirmed it elsewhere. The funniest part was that after all this frustration, he wanted to give me his business card and told me to contact him directly next time I want to book. Honestly, why would I? It is a pity, because the location is great, the bellboys were very helpful, and the room itself was spacious, but unfortunately, very noisy. I am not usually the type to leave negative comments, but I am sharing this as constructive feedback, because the hotel and rooms truly have potential and could offer a much better guest experience with a few improvements.

Hotel is nice. 4 stars. People who work there are very nice and helpfull. Rajkumar who make service in our room very nice, always helpfull and smiled. Very sympatic person. Hotel is close to metro stations and big mall but windows are not good soundprouffed. It was very noice event in night. We knew about building works but much worst was sounds of cars whole night. Breakfast can be better. We ate betters in 3* hotels in Dubai. But hotel is in good price.

House keeping team is very good here and supportive. They clean the room nicely and support promptly whenever needed. Especially Raj Kumar from House keeping team provided great service with smile. Hotel is located next to metro stations and emirates mall that makes it easier to travel and commute. Breakfast buffet is ok as they tried their best to accommodate all cuisines based on their guests and may see repeats if you stay longer otherwise ok. Room service is poor as they had only 2-3 items for Indian food also very slow takes an hour. They allowed outside food orders through Noon and Talabat etc. so all good. There are construction works going on near the hotel which is little bit inconvenient to walk around otherwise no dust or sound pollution. I travelled with family and a kid, our stay was great and comfortable.

Dear Donatello Team, It was a wonderful arrangement organized by Mr. Venkatesh. The ambiance and sound system were excellent, and everyone thoroughly enjoyed the evening. The food was delicious and well-served, and we all had a great time dancing till the end. If the lighting system had been a bit better, it would have been absolutely perfect. Overall, it was a well-organized and enjoyable event.