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The hotel is in a great location, walking distance from the JR station. Stuffs are very polite and welcoming. The first room that assigned to us had cigarate smell, we went back to the lobby to let the front desk know. They immediately assigned us another room. The twin bedroom was spacious and clean. The public bath was not big, but very comfortable, they also have outdoor bath. The green tea shop next door was a highlight, please don't miss the ice cream there. We enjoyed our stay in Matsumoto. We will surely be back.