Andy L
Google
Only a few minutes walk from Nagano Station, the location is unbeatable. The room was quite spacious and comfortable, although it wasn't spotlessly clean (I noticed a small cluster of dust gathered in one of the room corners, and there was a plastic straw wrapper on the floor, which I guess housekeeping missed). However, the overall cleanliness was satisfactory. The facilities such as the public bath were great, and the staff were friendly and very helpful. I arrived earlier than the check-in time, so I dropped off my suitcase at the hotel before heading out to lunch. When I arrived back at the hotel later in the afternoon to check-in, my suitcase had already been brought up to my room without me having to ask. Also, there was a 7-Eleven right next door, which made it convenient to pickup snacks and beverages.