Dormy Inn Premium Hakata Canal City Mae

If you’re visiting Fukuoka but can’t make it to the onsen town and still want to to experience onsen, then this is the place for you!I have stayed in Dormy Inn hotels in other locations and decided to stay here as well for my Fukuoka trip because a nice onsen bath after a day of intense shopping will recharge me right away.The location is great (there’s a subway station exit right outside). I wasn’t able to try the breakfast buffet because I wanted to visit other nice brunch cafes nearby. My room was spacier than the other rooms I’ve seen in Japan (two people could have their luggage out and have no problem moving around the room). And the onsen has a bath that’s outside which was sooo nice! And the complimentary popsicle after was 🤌

Full marks for Dormy Inn, we had impeccable service from the service team over there this time round. As we were using them as a platform to travel throughout Kyushu, we had left some baggage with them while we were away. They were nice enough to keep the baggage for us after they had validated that we have subsequent booking.The breakfast roast beef was 10/10 best ever, they had an expensive Balmuda Toaster which allows for your toast to be fluffy while crispy and they have a Japanese style breakfast spread consisting of small plates including Mentaiko and Salmon Tartare.Location is close to Hakata Station, it takes about 12 minutes walk to reach there. Just opposite is FUK Coffee, they serve fantastic expresso coffee and just down the street on the left is an AEON MAX VALUE 24 hour supermarket with cheap bentos, sushi, alcohol and sashimi available. Moving more on the left side direction is a shopping street with Daiso and other amenities.I have to say that in general, Dormy Inn’s public baths – onsen facilities are top notch, they do not close after midnight (other than the sauna), the shower head is $300 in price from Refa and their hot water mixer taps are not press per use, but those normal ones you just turn on and it runs the water. The public bath is 10/10 fantastic.During our last night there, Super Typhoon Kong-Rey was in the area and we had huge rainfall. Dormy Inn lent us umbrellas and it was the first time we experienced the fact that many of the guests decided to stay in and not go out. The public bath was full and the free ice cream was almost gone! The free noodles given out from 2130 – 2300 was so full they ran out of noodles and they were nice enough to give the guest that missed out instant versions so that they did not need to leave the hotel in the rain. Overall I feel that they deserve full 5 stars, I really enjoyed my stay there and wish the staff all the best and thank you for the service!

Great breakfast with enormous food selection. Great baths (3pm-10am) with sauna room. Great location - above subway - 29 minute walk to sumo. Yukata and slippers provided. Really first class - small but well-appointed rooms. Bed was very comfortable, but only 2 pillows per 2 people… I’d ask for a second pillow next time.

The hotel is conveniently located 15 min away from Hakata Station. It has a nice onsen, and provides many refreshments for free at different times of the day eg ice cream, Yakult and ramen. The breakfast spread is good, and the food is delicious.

I had no towels in my room and only found out that they forgot them when coming out of the shower… when one pays 20k¥ per night, it would be appreciated that all amenities are really available in the room…

Love the hot spring, free supper, free snacks, drinks and coffee. The only bad thing is typical Japanese room, small. Oh also the Japanese buffet breakfast was good too..

The hotel was easy to go. The hotel service was excellent, the ramen was delicious, and the hot spring facilities were great.

This hotel is located on hakata Station and tenjin area.It has natural hot spring 2nd floor with sauna.

I used to be a big fan of Dormy Inn and we stayed in all Dormy Inn in Kyushu for our previous trips as possible. Since we were happy with Dormy Inn Gion before, i told myself Dormy Inn Premium Hakata should be good or even better because they called themselves 'PREMIUM' Wrong...very wrong. We had difficult time constantly with the front desk whenever we requested them to make restaurant or any reservations for us. We were asked repeatedly whether we were hotel guests and our room #. They eventually made the calls for us however i can tell they were not willing to call and they didn't want to understand how difficult for non-native speaker to talk to Japanese restaurants there. Although i had written down everything they need to make the reservation for us over the phone, obviously that 2 mins call was very annoying to them. PS I had no problem with similar requests in any other Dormy Inn/hotels in Hakata and/or rest of Kyushu. Same thing happened when we asked for extra pillows and they were not aware the ones in the room were way too flat for non Japanese guests. Used the desktop at the lobby to check my personal email. Guess what? my Gmail account was hacked the next day! The package receiving was restricted to minimum as possible while it was perfectly fine without limit in Dormy Inn Gion 18 months ago (these 2 hotels are only few blocks away under the same chain!!) At last, the hotels also refused to keep our lagguage for couple weeks while we traveled around the rest of Kyushu. It was ok again in other Dormy Inn. But this one strongly refused to do so although we were willing to pay storage fees. The alternative offered by them was to ship our luggage only. We ended up taking them all with us and filled our rental car with suitcases. At that point, enough is enough, i cancelled our reservation to move us to different hotel for the last night in Hakata 2 weeks later. I don't want to stay in this hotel ever again!! If you want a hotel located in a great location but NO request on anything, this would be the one for you. Otherwise, don't count on them or you would feel very frustrated the entire time.