Patrick Ayre
Google
This is a very impressive local museum with many top quality display areas but, for me, the visit was spoiled by the arcane charging system. We live 170 miles from Dorchester and were visiting solely to see the museum's current entertaining and informative Jane Austen exhibition. At the cash desk, I was frankly shocked to find that this would cost us £15 each. As avid museum visitors, we found such a charge for a local museum, albeit a rather good one, pretty extraordinary. I was already feeling grumpy when the very pleasant young woman at the till insisted that I must give my full name and email before I could have a ticket. I suggested that it was very unusual for museums to demand personal details before selling a ticket but she explained, very politely, that she could not issue a ticket without these. This left me totally bemused until I later received an email with a link allowing me to claim an annual museum pass. Neither of us had seen any obvious indication at the desk that even the casual visitor had to buy an annual pass to get in, and this was not explained by the assistant. Living so far away, we would certainly not be visiting again within a year and, in my opinion and based on my experience of local museums, £15 is an eyewateringly high price for a single entry. The most liberal local authorities offer free entry, as does my home town of Bedford to its equally impressive Higgins museum and gallery. Some charge £3 to £6 or £7. I would associate £15 with a major collection, which, lovely though it is, this is not
