DoubleTree by Hilton Cape Town - Upper Eastside

Amazing experience with beautiful rooms and stunning architecture and decor. The room service and cleaning services were amazing too. On top of it all, the food was excellent. Last but not least all the staff were very kind and friendly, I would highly recommend staying at this hotel.

Started our South Africa vacation by staying here for 2 nights. Welcoming staff even gave us an extra cookie for our positive energy! Rooms are clean with space to spread out. We paid for breakfast the first morning, but discovered much cheaper options across the street. We walked 4 blocks from dinner through a quiet neighborhood. Tourist attractions are a short Uber ride away.

we enjoyed our 3-night stay during our Cape Town visit in December. It was a good jumping off point to tour the area. The service and attention by the staff was excellent and the room met all our needs. We also enjoyed the breakfasts in the restaurant.

My husband and I stayed here because he is Hilton Honors. The location is not convenient to the waterfront so if you plan to go there, reconsider this option. They do run a complimentary shuttle but traffic can be quite busy. We ended up taking an Uber a few times, which worked fine. That being said, we were completely satisfied with our experience here. We were upgraded to a lovely 2 story loft suite (see pics) which was appreciated, however with the very high winds, the room creaked & whistled so much it sounded like there was a hurricane outside. Living in Florida I know what that's like. I had a hard time sleeping even though the room/bed was quite comfortable. |When we returned to Cape Town later in our trip, we requested a "regular" room so we didn't experience the awful winds. Note that my husband was not bothered by it but if you have sound sensitivities or are a light sleeper, be aware. |The food in the lobby restaurant was adequate and the tour company located in the lobby was great. It seems like they are part of the hotel however they are a separate entity. They were excellent at scheduling airport transfers for us. |The neighborhood the hotel is in appears safe enough, but I personally wouldn't walk alone as a woman. And certainly never at night.

This was such a great stay! First, we loved that it is not right in the mess of it all but a short 5-10 minute uber to everything. The location felt much more peaceful. We never felt unsafe at all and even walked around the neighborhood more than once. The hotel itself was beautiful. Our room was a fabulous two floor suite that we thoroughly enjoyed. Breakfast was great every single day. Most importantly though as we had nothing at all to complain about in terms of this hotel was the staff. The staff at this hotel were absolutely amazing. They were all so friendly, so kind, so helpful and made our stay even better overall. Thank you to all of them for their hard work and joyful professionalism.

I'm glad my stay was only 2 nights. This hotel is in serious need of an update. The room was fine but the bathroom felt like a high school gym. No ventilation and a small window that didn't work. It was very drab. There are no outlets near the beds to plug devices. In this day and age, everything needs to be charged. Not being able to have a phone next to the bed for alarms was so inconvenient. The staff was not overly friendly and accommodating. I actually noted at check out, I was never asked how my stay was. I guess that was for the best since it didn't seem like the staff really cared whaty answer would be.

We had a bed & breakfast rate for our family, 2 children (3yo & 7months) and had a great stay at this hotel. There are some pro’s and con’s to consider before booking!||Pro’s|- Short drive from Cape Town Intl airport (20mins)|- Staff and hotel team make the stay a pleasant one, all very helpful and freindly.|- The Loft suites on the 5th floor are brilliant, if you manage to get one you’ll have the best stay! Loads of room across two floors!|- Restaurant is superb|- Bar is well stocked and brilliantly displayed|- General service from check in to check out has been magnificent|- The V&A is about 15min drive|- Table Mountain start point about 25mins drive||Cons|- Shuttle bus between hotel & V&A is good, but quite inconsistent as to where pickup and drop off is at the V&A. It’s free, so cant complain too much.|- Breakfast selection is continental but the same every day.|- No balcony|- Bathrooms are a good size, but bathtub and sinks constantly blocked.|- Laundry prices are super high, so luckily there is a launderette just outside the hotel (1min walk) and did our washing at a fraction of the price.||Overall a great stay, and would recommend this hotel to anyone!

"We had a truly wonderful stay at Double Tree by Hilton Cape Town ! The hosts were incredibly welcoming and made us feel right at home. Our room was beautifully decorated, spotlessly clean, and the breakfast served each morning was fresh and delicious, highlighting local ingredients. The location was perfect for exploring 6 attractions like the V& A Water Front and The Old Biscuit Mill. We highly recommend this hotel to anyone looking for a comfortable and authentic experience."