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For what this seems to be focusing on - being a practical business hotel - this works. It’s not luxe, but it’ll do the job. If you're here as a tourist and not for business, the newly opened Canopy seems to be the correct option - unlike this property, it's centrally located, with newly renovated rooms and cute looking lounge spaces. ||This hotel is part of a combined condo/shopping mall/office building development, with the hotel being above a convenience store and two restaurants. It's located in Woodstock, a more residential neighborhood., There’s restaurants, shops, and corner stores nearby, but it doesn't feel tourist-centered or truly walkable in the same way that parts of the CBD do. ||There is indeed a free shuttle to and from the V&A waterfront - starts its runs at 9am from right outside the building entrance (no return at that time, for some reason), with subsequent runs every two hours, and return rides a half-hour later, until the last pickup at 5pm from the hotel / return at 5:30 from the Victoria Wharf parking lot in front of Entrance 1. Rides are about 20 minutes each way with light traffic. The shuttle looks similar to the ones run by Southern Sun, for those trying to identify it. Thanks to the driver for being so helpful, especially considering I rode the shuttle alone almost all the times I used it.||I was upgraded from a base Queen to a Deluxe Queen (I can’t tell what the difference is supposed to be, outside of the Deluxe rooms having a mini fridge that the base rooms aren’t listed to have), but then from a Deluxe Queen to a Deluxe Twin, despite my booking being for one person. They seemingly did feel bad about it, because the twins were placed next to each other to form a kind-of-queen bed. Unsure as to why I was bumped from the right size bed I asked for, outside of there seemingly being a conference when I arrived. ||Breakfast is OK. If you want eggs, you need to request an omelette. You will be asked if you want coffee and tea, since you have to request those, too. Otherwise, the spread is self-serve, featuring English full breakfast items (tomatoes, mushrooms, baked beans), South Asian inspired breakfast items (cashew rice, breaded broccoli), pastries, and yogurt (including Greek!) with housemade granola. Fish was swapped in on Monday morning, when I checked out. Breakfast ends at 10:30am and opens at 6:30am.||The gym on the second floor is more accurately an exercise room, with one treadmill, one elliptical, and one stationary bike, along with a Smith machine that seems to be missing attachments. There’s towels and the same water bottles as in the room (which are glass and kind of unwieldy, to be honest). Other in-room amenities include instant coffee (decaf and not), tea (rooibos, English breakfast, and Ceylon black tea), and milk (full cream triangle things) and sugars. The kettle is already plugged in which is useful. As a Gold member, I got a snack box which had meat sticks, jerky, and two bags of nuts. The snacks aren’t labeled.||There is an ironing board, but the steamer was missing from my room. Laundry bags are there if you’re the type to pay for hotel laundry, along with a safe. Bath amenities are basic - hand bars of soap (also offered for the tub, for some reason), and wall-attached shampoo/conditioner/gel in the shower, along with attached lotion by the sink. Bath products were alright. Tub stopper is the type you press down. There’s a spa on the fifth floor if you’re the type to go to hotel spas. Also, there’s room service (from the hotel restaurant), at prices that are expectedly overpriced for what they are. ||Rooms themselves were probably last updated in the early 2010s or late 2000s. My room didn’t have bathroom doors, but sliding dividers (though the toilet and shower are divided by frosted glass partitions from the sink/tub area). Little coffee table with two chairs, and couch were in mine. Also, there’s a TV. Outlets include a wall-mounted strip by the desk with two type M plugs, a type C/N plug, and a type G/I looking combo plug. Basically, most plugs outside of US ones should work, I think. I used an adapter for mine, so yeah. There’s also one type C/N plug / USB-C / USB-A combo on one side of the bed. Wasn't wowed overall - though service was pleasant my entire stay, the rooms do feel underwhelming and out of date, and considering the newly opened Canopy, this would really only make sense if you are, like the people I saw checking in during my stay, here in a group for a conference within the hotel.
