DoubleTree by Hilton Glasgow Westerwood Spa & Golf Resort

Good place to stay if you want to visit both Edinburgh and Glasgow as its equidistant to both Cities. Tariff is reasonable compared to decent hotels in both of the two cities. Rooms comfortable and the restaurant food and service is very good👍 Special mention to Susan on reception who was very helpful and professional. There is ample free car parking for residents but make sure you enter your car registration number into the terminal on the reception desk.

1st time visiting here, even though only 15 min car drive away. Will defo be back. Easy check-in, room was lovely and view of golf course. Visited the pool, sauna etc which was good. Cold shower behind sauna needing sorted but everything else great. Had drinks in bar watching rugby then went for dinner which was lovely. Breakfast in morning was busy but plenty of choice. Staff were great and enough of them around if you needed something. Looking forward to visiting again :)

We went to the health suite which was fab for some relaxation before dinner. Then headed to the restaurant dinner was amazing as were the drinks. Staff were fantastic especially Lisa who made us feel so welcome, served with a smile and went above and beyond to give us the best night. Thank you Lisa. We will definitely return just for your service alone.

Lovely spa day! Smallish pool but facilities are everything you’d need for a relaxing experience. We booked the indulgent spa package. Lovely deep tissue massage and I fell asleep during the mini facial. 3-course lunch included soup, pizza or Caesar salad and Eton mess for dessert.

Had the best time at the cocktail masterclass with Bailey and Mia. They really looked dter us and made us feel so special. We enjoyed it so much. The food was outstanding and the private dining was the best. It was lovely to spend quality time with friends.Thank you guys.

The main restaurant was shut which wasn’t mentioned to us- disappointed about this. We went the upper dining area instead. There was was less choice, food took over an hour to come, the quality was alright, nothing special but it was pretty expensive. However, the staff are welcoming and friendly in particular the younger staff members. Also, there are great leisure facilities, but the steam room is never open- I’ve been before and it was the same. Rooms are of a good standard overall, the beds are super comfy and the bathroom is good too.

Fantastic food and service at the restaurant. Enjoyed a lovely relaxed evening with my step-mum for her birthday. Erin C and Eloise were our servers and ensured we had everything we needed and were very attentive. Thank you so much for our special evening.

So we arrived at the Westerwood on a Friday, |Reception |The receptionist wasn’t very helpful. She confused the payment method for us, was being paid as a gift for my birthday and a simple task turned out to be a very uncomfortable scene with a Que behind us she was also behaving like a robot and being very condescending , |Rooms |The room was very dated ! The curtains very 90’s. Lamps were dusty and made me feel uncomfortable . Only 1 water in the fridge very bare minimal for the price of the room, there was a hole in the bath from rust, bed is very noisy and squeaky. |Also no robes in room, but spa hotel ?? |Spa |We arrive and was very busy then steam room was very dark made me feel uncomfortable sitting with strangers, kids had swimming lesson and I was there for a relaxing weekend without my own kids so ofcourse I didn’t want to spend it with other peoples, again changing rooms were open to the public and pool was old |Restraunt |We enjoyed the food. Was really good , we have no complaints in that.

We stayed here while on holiday as a good halfway point between Glasgow and Stirling. Unfortunately, the hotel was not as nice as we expected from pictures and other reviews. Our bedroom was not well sound-proofed. We could hear loud chatter late into the nights and early in the mornings from the hallway and the patio outside. We even had random pounding on our bedroom door at one point. The pool hours were also very minimal, not open into the evening hours as I would have expected or enjoyed. The hours were shorter on the weekend than during the week, which seems really odd for people wanting to enjoy their holiday. They were also out of the standard doubletree cookies/biscuits, which was a bit disappointing. The bedroom was a nice size and the beds were comfortable enough, though creeky. However, the bathroom was small and not well laid out. Overall, it just was not relaxing or pleasant like we had hoped.

We flew in from NYC to this hotel. We walked in around 11AM but checkin is at 3PM. Unfortunately, none of the rooms were ready. We ended up sitting by the bar and Elaine started to chat with us. She then proceeded to show us the hotel and its amenities. She even gave us recommendations to Places. She arranged a taxi for us, Andy. Andy was terrific. I would recommend him for your transportation needs. At the last minute I called him to get the my family, and without hesitation, he was happy to do so. The next day, we met another wonderful lady named Joanne, she was awesome. Excellent conversation and recommendations. They're truly making our stay wonderful. I say this much, we will definitely come back to this place because of them and we will be bringing some NY Friends with us. The staff can definitely learn a thing or two from Elaine and Joanne. The breakfast buffet was wonderful as well. One of the better ones we have been so far

My friend booked a spa break for both of us, it consisted of 1 night stay, dinner, breakfast, lunch and 2 treatments. Lunch was booked for the first day, however when we arrived there seemed to be confusion over our lunch booking and they couldn't find us, the member of staff soon sorted this out for us and we were given our set lunch which is part of the spa package. The bar and grill where the lunch was provided was very nice and lunch was fine. We checked into our room after lunch, the room was nice, plenty of room and we were both pleased with the room. Dinner that night was definitely a highlight of our stay, we chose the taster menu which comprised of 7 courses, well worth the try as long as your not fussy about your food as you don't know what your getting before each course, but for us that was part of the experience we enjoyed. Food was delicious. The staff that night were extremely friendly and helpful in particular a young girl named Amy who added a real personal touch to the service. The spa treatments the next day were excellent, I had a back and shoulder massage with a facial, very relaxing and enjoyable. Facilities were also good at the hotel as we made use of the pool, sauna and steam room. We had the same issue at the spa as we did with lunch in that they could not locate our booking. Fortunately they had space to fit us in and the staff at the spa were very apologetic and helpful at fitting us in on a later time slot. My advice if you have booked a spa break is to confirm all your bookings beforehand as its a central booking number you go through and not directly to the hotel, this did disappoint us slightly but it's not reflective of the hotel and its staff. The duty manager is looking into what happened to ensure it doesn't happen to others. I would definitely stay again or even just visit the restaurant. Great food, friendly staff and the barman makes great cocktails

Love this place! Facilities are top notch, staff are fantastic (I am slightly biased in that respect, I know most of the guys who work in the bar and a pal works on the reception), food is excellent. The big draw for the Westerwood is the golfing, and frankly I think golf is a waste of a good walk, so there's not much I could tell you about how good that side of the place is, the course looks as decent as any I've seen. It's a great place to pop into for a few drinks as well, grab yourself a window seat in the bar upstairs and get your people watching on! The wine list is fab and service in the bar areas has always been attentive (though not overly so) and friendly. Pretty swift to boot! The atmosphere in here is relaxed and tranquil, unless you end up sitting next to a load of really drunk golfers, but I could count on one hand the number of times that's happened to us and it's never ruined an evening!

I want to write my review of the Westerwood before I forget all the small things to mention. Broadly, this is a golf resort hotel, run by Q hotels, about 15 miles outside of central Glasgow. Driving from the airport takes around 20-30 minutes, traffic dependant (it's a very busy motorway). The staff at the Westerwood were friendly. The hotel is a little tired in terms of rooms and facilities but the golf course is fantastic (I don't play golf, but I ran around it and it was beautiful and well kept). A deer jumped out at me on my morning jog, that sure as hell doesn't happen to me every day and whilst I nearly died of fright at 6am in the morning, it was a welcome surprise! There is also a swimming pool at the hotel (with jacuzzi, steam and sauna) which is big, spacious and a really lovely addition. I think it's family friendly because there were a few kids in there (but not really causing a riot, so fine). My minor niggles with this place are predominantly exactly that, minor. My overall stay was good. I think the corridors and rooms are a little tired, and the lifts are quite frankly archaic, I'd rather take the stairs than go in that Bill and Ted esque time machine again. The hairdryer is ridiculous (so small and weak it took me about 40 minutes to dry my hair) and they don't do laundry on the weekend. That said, the most important thing is the service, and they excelled at that on all fronts. Food in the restaurant (Club Bar & Grill) was mixed. Mushroom on toast starter was delicious, main of gorgonzola gnocchi was really disappointing, little baby gnocchis literally swimming in a soup of cream and not much else. I was at the hotel for a conference, and I must say the conference space was good, as was the food they provided for lunch.

So, the treatments here were really good with ESPA and Jessica products, but the day and hotel area itself odd. My friend and I got here at 10, as our wahanda voucher said (2 for 99), I had pre-called and booked our treatments for 11 and asked for an extra at 2.30pm. When we got there, we were checked in and upon asking got our robes and slippers. The layout is a bit bizarre, the spa is on the left, pool on the right, then upstairs is the restaurant. The ladies changing room are undergoing renovation, so we were in the mens changing rooms. It did mean that the men were having to go from the pool area through the lobby to get changed, and soaking everywhere. We decided to just go upstairs and wait for our treatments at 11. We ordered coffees which were nice, but pricey at 3.25 each for an americano. We headed downstairs at 10.45, to be asked who we were and asked to fill out forms. Seemed quite odd that we hadnt been asked to do this before. In the space of the next 15 minutes, we had 3 different people ask what treatments we were having, even though these were booked before.... We were then taken into a relax area, before our therapists called us. The treatments of pedicures were lovely, although I found it odd not soaking your feet. After we were told to sit in the relax area to let our nail polish dry, but the relax area, which was 6 chairs was full. So we waited outside in the lobby... The spa itself was very busy, with various group-on and wahanda vouchers. We then asked what to-do for lunch and were told to go upstairs. So we did, to find they had booked a table for 4 for us, I guess booking 2 treatments each makes it 4 people? The offerign was a bento box, which wasn't suitable due to my friend having various fruit allergies. After a 20 minute wait we were told we could have the afternoon tea. It was nice enough, tuna sandwhiches, blt sandwiches, scones and some fine pieces. We did have to pay for our drinks, which was again odd. After lunch, we went into the pool for a bit, which was nice. We then returned to the spa for our second treatment, of exfoliation, again being asked what we were having. It seemed like nobody wrote anything down. The exfoliation was incredible and I would definitely recommend it. After the treatment we went back to the pool area and went into the sauna. Really nice, but loud due to the construction of the changing rooms. The changing room was very steamy, there didn't seem to be any ac for the showers. Resulting in a lot of condensation. A lady got locked in the toilet, due to the steam and a metal lock and someone else couldnt get the lock to turn on their lockers. We then found a staff member opening all the lockers, as a lady couldnt remember which locker she used. Not a huge issue, but just weird seeing a staff member opening your locked locker. Upon paying, we had to remind them we had paid through wahanda and were offered a further 10% off second treatments. The staff didn't know this but still honored it. In the course of the day I would say 30 people were using all the deals, which meant it was a bit one in and one out, to treatment, to pool, to food etc etc.

The hotel is modern, clean and has all the facilities you would expect. However one very important thing is missing from this (and many hotels these days) - fast, friendly and efficient service. It's non existant. Sure the staff are polite, but they make you think that they are doing you a favour. Service for anything is slow and communications between staff and management seems non existant.

We had a one night stay last week. Check in was easy and we booked for dinner at the same time at the in house restaurant. The room was lovely, with a small separating door between the exit door/bathroom area and the main sleeping area a nice touch. Comfy bed too and free wi-fi throughout the hotel. We only used the pool, it was excellent. We then went to the restaurant, this was a fantastic meal. We overslept so can't comment on breakfast but overall a very nice experience.

I stayed in this hotel on a business trip last year, i found the hotel fatastic, but the location is pretty remote so you would need to be either on business,on a golf trip or spa break (the hotel provice great facilities for all of these). The hotel reception, lounge bars and dining room are all stunning. They are all fitted with great modern open fires and really trendy decor. The room too was great, really modern feel, but yet still very cosy. The bathroom was also very modern, clean and spotless. The only thing that let my stay down slightly was the service in the restaurant, although the food was lovely it took way too long to arrive. The breakfast was very good and served buffet style. Great place to stay if you need to visit Cumbernold!