bipra banerjee
Google
I stayed in this hotel for a business trip for 24 nights and my experience was overwhelming. Below are the few points I want to highlight specifically on what has been my experience:
1- Breakfast option: Fabulous breakfast options. From grilled salmon to smoked salmon, varieties of breads and chicken options with a touch of Indian curries and parathas on demand. They will greet you with warm smile and check with you periodically if you need anything else to enjoy your breakfast. Special thanks to Mr. Karthik for well managing the floor with utmost attention and thanks to Mr. Istiaq and Mr. Athique for taking good care of the needs. Suggestion: Do ask Mr. Micheal to prepare expresso for you during breakfast. You will regret it if you don't try that.
2- Snacks/Dinner: Hotel does provide a good number of snacks with loads of options of Coffee menu. I met Mr. Robiul who was managing the floor during evening shift and Mr Remon, and they indeed take very good care of the guest needs. You can do your office work siting on the coffee shop, which is work friendly environment, and if you need any special coffee to continue your work or tryout any options from dinner menu, do take help from the above gentlemen, they will be at your service with utmost care.
3- Room service and Laundry: Very efficient room service. Room always kept ready before your come back from your office. Stuffs are always available to resolve your issue, just a phone call away and they will be at your door to fix your problem. Laundry service was very fast indeed also they the hotel have washing machines to clean your daily wares.
Improvement:
1- Gym should have some equipment related to leg workouts(e.g Leg press, leg smith etc)
2- Parcel service: if some food delivers at reception with room number written, it would be nice if such packet gets delivered to the room or intimate the guest over intercom to collect it. That would be very helpful service.
3- Dinner prices are bit on the higher side. Probably this may be looked into to stay competitive