Dover Street Market Ginza

The Good: Let’s start with the positives. Dover Street Market Ginza is an absolute standout and felt more like a beautifully curated shopping experience than just a store. Spanning several floors, each space showcases different designers in a way that feels creative, immersive, and thoughtfully laid out. Even as a mum following her fashionista son around Japan for the first time, I felt completely welcomed and never out of place. The staff were accommodating, relaxed, and happy to let us browse at our own pace. The Room for Improvement: It can feel a little overwhelming if you’re not familiar with the designers or the layout — there’s a lot to take in across multiple floors. A quick guide or directory might help first-timers navigate more easily, but honestly, wandering is half the fun. Would I Return? Absolutely. Even if you’re not there to shop, it’s an experience in itself — and I’d happily do another lap (or three) behind my son. The Verdict: In conclusion, Dover Street Market Ginza is a must-visit for fashion lovers and curious browsers alike. Whether you’re a seasoned style expert or a supportive mum tagging along, it’s an inspiring, welcoming space that’s well worth the visit.

Always a dream to visit the Ginza Dover Street Market! Just a small observation/litmus test, not all staff are snobbish, and many were really helpful even when they’re not in the same floor/zone as what you’re looking for. Probably the cheapest you’ll find CDG parfums after tax return. The roof garden was an absolute treat!

I was in Ginza a few months ago looking for gifts for friends and family. The Dover Street Market has plenty of clothing shops from Off-White, Balenciaga, BAPE, Porter, etc and other Japanese brands. It’s a nice building in the heart of Tokyo’s high end shopping district.

Great store if you love fashion, but I would recommend you going elsewhere to purchase. staffs are extremely cold. You don't want to spend your money at somewhere you don't feel you're welcomed, especially when it's for designer pieces. Management team should consider hiring better employees who's enthusiastic about serving customers. Even fast fashion staffs are nicer and more passionate about helping people than them.

Worst customer service experience i ever had. 1점도 아까움 While browsing on the 2nd or 3rd floor, I tried on a pair of sunglasses that were on display and chatted with my friend. There was a mirror available, so I assumed it was okay to try them on. I also took a photo to look them up online later, as there was no “No pictures” sign anywhere. Then a male staff member came, adjusted the price tag on the sunglasses, and without any explanation muttered “expensive.” When I asked what he said, he then told me “no picture.” His attitude made me feel as if I had touched something I wasn’t allowed to, despite the fact that I was a potential customer genuinely considering a purchase. I was shocked by how rude and dismissive he was for no reason. Is this how staff show they don’t want to work by taking it out on customers? If you don’t want to work, don’t take it out on people who walk into your store. This was the last place I visited in Tokyo, and unfortunately, this experience completely ruined what had otherwise been a wonderful trip. I hope the staff learn to take responsibility and treat customers with basic respect.

This place is the last word on the latest and hottest in fashion. They've selected some of the most trendiest labels and gathered them in one roof, 6 floors of wonders for anyone who loves fashion. The store designs and displays are some of the very best in Japan. They also threw in some huge names like Balenciaga, Gucci, etc. Tax-free shopping is available for tourists who brought along their passport and spent over the amount of 5,000 yen. This place is a must if you love shopping and high fashion.

Little puppets that do not know how to help customers at Commes des Garcons Play on level 4, 8 jan 2026 aprox midday. Staff more conscious about how their cap fitted on their head than customer service

Nice store but assistance is hit or miss. In general they seem too cool / cold to help.. Luckily one of the assistants was actually helpful to call another store to check availability for a specific product 🙏

Dover Street Market is definitely an interesting place to check out. It is very high fashion and expensive. This one doesn't have as big art installations as the one in New York but nonetheless still beautiful. The workers here are actually very nice and greet you which I really appreciate. Although this place is expensive they're not snobby. They have a lot of brands and collabs like NikeLab, Adidas x Alexander Wang, BAPE. Their Supreme collection is pretty small though. This place has like 8 stories and a smoking room and cafe at the top.

Super high-end fashion labels, each individually represented, in a multi-story department store. Everything from Comme des Garçons to Céline, to Balenciaga, to Nina Ricci and Calvin Klein **PLUS*** lots of REALLY awesome local Japanese designers's collections also featured here for truly exclusive looks you won't find anywhere else. Even with the larger houses--they often sell DSMG are often store-exclusive designs to be found! Just ask one of the sales people. Also, DUTY FREE rebates can be made on the spot in the lower floor---cash back from your purchase (do bring your passport!).

Beautifully curated store that stocks must-have Japanese brands (e.g., CDG, Visvim, Yohji Yamamoto, BAPE, Sacai), global brands (e.g., Saint Laurent, Louis Vuitton, Rick Owens, Valentino, Thom Browne), and some very special and exclusive collaborations. Even if you're just window shopping, the store houses some amazing and IG-worthy sculptures and wall art on display, that can be appreciated guilt free. The customer service here is superb as well, making the shopping experience all the more enjoyable.

Even if you're just a tourist traveling around with no background knowledge in the fashion industry, DSM Ginza is still a place to visit. On the contrary, those with knowledge in the fashion industry will not hesitate to visit this store. Located behind the 12 stories tall Uniqlo Ginza, DSM Ginza is a pretty curated yet minimalistic store. They have brands that are most popular here in Japan, naming off some are A Bathing Ape, Visvim, Comme Des Garçons, Madison Margiela, Rick Owens, Gucci, and much more stores. It is a pretty tall building, with 6 different floors carrying the various sorts of brands. Their collection and presentation of the store is immaculate. I will not post pictures here, but you will have to see it for your own eyes. Each presentation and floor has an artsy type of feel. Customer service is just A-1. Even if you're just window-shopping here, they'll still treat you with the best service here. My favorite floor was the one that showcased all sorts of Visvim gears, from their Virgil boots to the wall of Shamans, there's just too much to say it here.

This a review from the United States: this place was on my list of higher end streetwear shopping areas to visit while visiting Japan, and somehow ended up here after eating at the Tsukiji Market all morning. There are the typically Supreme, CDG, Undercover, Bape and etc areas to shop, but as a foreigner you can't help, but feel out of place while looking through the clothing racks. I did not buy anything in this store, but the selection was awesome and cheaper compared to buying overseas in the US.

Really cute store. I was disappointed to see they didn't carry up and coming japanese brands. Instead it's all the stuff you can get in the states -- Saint Laurent, comme des garcons, Balenciaga, etc. the citation is great though and the space is beautiful.