Kelly Adley
Google
I hate to leave a bad review for any certain place, unless I feel it's necessary. I feel that it is, in this case. And this is an honest and true review. I am not just badmouthing them.
My friends found hairs inside their bedding, so they changed rooms, which they also found hair in. So they were given the suite, which had clean bedding, but had dirty silverware and dishes and glasses in the cabinets. Gross. Their hairdryer was also broken.
So, I checked the bedding in my room and found two hairs on my sheets. But hair doesn't bother me, unless it's in my food. So, I decided to leave it be. The room smelled like air freshener, but it wasn't too unpleasant. At least it didn't smell bad like my friend's room, which is why I decided to leave it alone.
The thing that bothers me most, is that the front desk clerk was very rude to my friends when they were dissatisfied with the cleanliness of their room. If I pay $80 for a room, it better be nice. At least clean. And if it's not clean, the front desk clerk should be gracious and kind in resolving the problem, not rude and offended that you were unsatisfied with the accommodations. Its not our fault that the rooms kept having hairs in them, or that they didn't clean it properly. It's their fault. But the clerk was treating us like it was our fault.
The clerk said they should have "lint rolled" the sheets and was surprised that there was hair on there. LINT ROLLED the sheets?! Are you kidding me?! You wouldn't have to lint roll the sheets if you put fresh sheets on the bed! Right? I'm kind of having a hard time wrapping my mind around that comment.
This was a birthday event for both of us, and I'm less than happy about the rooms and what we had to go through.
Anyway, the only good thing about staying there was the location. We were able to walk to everything downtown. And there was a micro-sized continental breakfast with tiny bagels and cream cheese, danishes, juice and coffee. But it was better than nothing.
Overall, I probably wouldn't stay there again. It's sad that a town as upscale as Whitefish, has such bad motels. I'm surprised. We'll probably stay at a motel farther from the downtown and just take a shuttle.