Miche B.
Yelp
Food is alright, but the service is horrible. Placed an order a month ago, showed up before they closed at 10:30 but the door was locked. A young man let me in, I paid for the order and went home. Tonight I tried to order and a woman on the phone kept accusing me of placing a large order and not picking up, which is not true. I told her it wasn't true and she should ask the gentleman she works with, but she insisted. I said forget this order I will call somewhere else, said Thank you and hung up. She called me back ! She insisted it was never picked up, and then asked you still wanna order?" I said no, my partner was on the phone ordering from another place, she repeated it, you no wanna order. I said no thank you and she hung up. No apologies, no I checked and you did pick up and pay nothing. Another time I called at 10:00 asked if they closed at 10:30 and was okay still to order. They told me yes, I placed the order, and said I'm leaving work now I will be there in 20 minutes, she said it would be ready in 15. I pulled in the parking lot 20 minutes after ordering like I had said, and she was on the phone calling "you gonna pick up order". Really bad customer service, and very rude. You can get much better at several other places. The inside of the place is very run down and I'm not sure what the kitchen looks like, but they lost our business tonight we will go elsewhere from now on, it's not like there isn't a Chinese Place every other block.