Dream South Beach, by Hyatt

Solid 3 stars. Location is excellent. Rooms feel much cheaper than what you pay. The AC was not great, especially for being in February. I can’t imagine what it’s like in the hotter months of the year. The staff was friendly and helpful, but the cleaning service only came once in 3 days at 4pm and only gave us one new towel. No coffee maker in room and TV was extremely old. I agree with reviews mentioning thin walls—that was an issue. Overall, it was fine, but I expected much nicer accommodations for what you pay here.

Derrick was awesome! He was so patient and so much fun with our salsa lesson. I recommend taking one of his classes! You won’t regret it. He was very welcoming and extremely friendly. I will come back to this hotel just to take his class again! I feel like a salsa dancer now!

This hotel was a complete let down. The front desk staff was very curt and rude. Our room was in the building with a restaurant, so we had to walk through it every time we came and went. One of the most disappointing aspects is the roof top pool area. The main reason this hotel was booked because it offered a heated pool, but it was not heated at all. All the roof top furniture is in poor condition, stained, and dirty. The rooms don’t have individual lights, either all on or all off. The hotel smells damp like a basement. The housekeeping staff are extremely loud in the hallway in the morning. Charging a $45.00 resort fee for this hotel is absolutely ridiculous, on top of a $50.00 fee for valet parking. I do not recommend this hotel and I would never stay here again. This hotel shouldn’t be in the Hyatt portfolio.

The hotel and staff were pleasant, but there were a few things that could have been clearer. We weren't aware that check-in was at the hotel next door, and getting to our room required walking through the next building through a bar to reach the elevator. The room temperature was quite cold, we weren't able to lower it and although the maintenance worker was helpful, he wasn't able to adjust it either. They did offer a duvet, but it didn't have a cover, which was a bit unusual. The bathroom/shower doors did not have a lock and were more like lattice, which could feel awkward if you're sharing a room with friends. Overall, it was an okay experience

Joseph greeted me upon arrival with some Champagne after a crazy time at the airport. He was so friendly and took all my bags from me leaving my Uber and coming into the hotel. Antz checked me in at the front desk and gave me a great room. ||The Shots and Salsa session was so much fun! Derik was great teaching Salsa. My turns were rusty because I have not danced salsa in a while but he helped me to straighten out my turns so that it was great and ready for salsa fun in Miami. I had a fantastic time. ||The customer service and smiles from all three guys while servicing a busy hotel is why I will return to Dream South Beach. Alexandra, the bartender on the Rooftop bar was also outstanding! The customer service was great for my entire stay!

This hotel is OK. It is in a convenient spot for South Beach, close to the beach, stores, bars etc. The building is clean and the staff are helpful and professional. Soundproofing is not very good and the building is a bit dated with a slow elevator and shabby fittings. It's a good place to sleep but not the best if you want to relax in your room.

This is the first time I write such a long review. In short, AVOID this hotel. If you are literally an enthusiastic fan of Hyatt Brand Explorer, this place is NOT worthwhile for a long stay. Initially, I thought Dream Hotel could give a sweet dream experience, but what I had is a feeling of bizarre dreamcore. This weird dream started when we arrived at the hotel. The reception was understaffed and not well-trained. Only one lady was there, answering the phone call. After several minutes of struggling, someone finally came for help, so I could finally start my check-in process. She was sweet, but was probably overwhelmed by the work. It took a while to pull up my reservation, and almost forgot to return my driving license. When we have the room keys, it again took plenty of time to locate the room. I never expected to get to my room by taking a drastically shaking elevator in a noisy restaurant, but for here, it is the reality. I even lost my way when I stepped out the elevator. What's more, I cannot say there's no room amenity and hotel facility, but the condition was really poor. Nothing can be seen from the pool at the top of the building because the sea view is blocked by the building itself. I stayed at a Bronze King room, in which a restroom and a fully transparent shower room are along the less-than-3-meter aisle. Behind the screen of the aisle was a king bed, and almost only a king bed. In such a small room, the light was dim, and noise insulation was so weak that you could clearly hear the TV sound from the other room. No wonder why there were two pairs of ear plug! If it is a hotel for only $50-$80, I would not complain. However, it's a Category 5 hotel under Hyatt, and the price when I reserved was $300+ with all fees or 20,000 Hyatt points! It makes no sense to me, as I could use fewer points to have a better, even luxury room in the nearby property!

Very well located property at magical South Beach area surrounded by plenty of restaurants. The team onsite was amazing, they provided a nice service, I was pleasantly surprised and definitely will be back, very nice perks for the guests with Hyatt tier status which I really do appreciate. The rooftop pool experience was fun, the F&B menu was yummy … all in all my recommendations for this property, big thanks to the whole team for such a nice travel experience .

Let's go.... What is this place? - Typical non-beach South Beach hotel - In a great location in terms being central in SB - Very good rooftop pool/bar - Clean - Competitively prices - Provides chairs on the beach Why would you not stay here? - You want to be oceanfront - You want a spacious room (mine was a suite and wasn't that spacious) - You want a resort feel; ie- large lobby/multiple restaurants/bars/pools When all was said and done- it was a quick 3 day/2 night stop in South Beach, and this hotel met my needs.

This hotel definitely feels like a budget hotel. I stayed on the side with the restaurant and the hallways were dark (no windows) and musty. The rooms were not terrible but they were dark too and street-facing without noise-canceling windows. I booked for my birthday weekend and my partners first time in Miami. I booked using a third party and the guy who checked me in chose to give me a bit of a lecture on why I shouldn't do that. He made me feel like I was "less than" for having booked third party. The location is pretty good and it was nice having the pool on the rooftop. The restaurant downstairs was pretty good too. We ate there a couple times. Giving 3 stars for location, amenities and the cleaning staff was super nice and great.

We have found our new favorite staycation spot! This is the very first DREAM brand I try out in the Hyatt portfolio and WOW - I'm impressed. DREAM South Beach is EXCEPTIONAL value for money. We will now ALWAYS stay here whenever we come to Miami for our annual cruises and frequent stopovers. LOCATION: The most perfect spot in South Beach (just behind the former Versace Mansion); a block from the ocean; 5-min walk to Muscle Beach and a myriad of different restaurants and entertainment venues; about 15-min. Uber or Lyft to the Miami Port / cruise ship terminals. SERVICE: Outstanding staff EVERYWHERE - from the front desk rockstars and sweet MANAGER(S), who stuck with me/my reservation even after my flights were delayed by a day and a half from Europe [!!!]; to KELLY & JUSTIN at the rooftop bar, refilling my drinks and changing my umbrellas constantly to the rotating sun; to the kitchen and their tasty 3-meat campechano tacos; to the Housekeeping staff, who left my bathrooms and bedroom in my Platinum Suite shining; to Security, always keeping an eye on odd fellas wandering and escorting them out if not guests. Every single person I encountered at this hotel was the epitome of excellence in service. POOL / OTHER AMENITIES: SO much to do! They have so many cool activities going on -- and are also very good at keeping guests updated about the best spots and events in their neighborhood. They even have FREE yoga (Sat. & Wed.), FREE salsa classes and dancing Friday nights; floating Blackjack games st their rooftop pool on Saturdays; insane Taco Tuesday food & drink specials ALL DAY; etc. And of course, the well-reviewed resto and bar BAR TACO is just downstairs, in-property. LOVED all this! Even if you're more of the lay and chill type of traveler, their rooftop pool will deliver. It was so quiet and relaxing, with the perfect deep house vibes, Miami Lounge type of music most of the day -- and with a gorgeous view of the ocean, just above the terracotta tiles of the former VERSACE MANSION below! ROOMS: I booked a Platinum suite. Spacious, with two FULL bathrooms! Living room with queen Murphy bed is completely separated from the king bedroom by a thick, solid lockable door. Each side has its own full bathroom AND own lighted vanity - so its the perfect room for families, 2 couples or friends traveling together. I loved it and will def. book it again. FOOD: Only place where I got mixed feelings. As a Hyatt Globalist (top Hyatt elite status), I received a daily voucher for complimentary full breakfast entree, one juice, and one coffee or tea per person. I tried the huevos rancheros my first morning - too dry :( Not enough sauce nor cheese, nor spicy enough. Very well seasoned otherwise, so I think if the chef adds more of the sauce and makes it bolder in chair and spice, he / she will certainly have a winner here. My iced lattes were STRONG and delishhh - on point every day. I'll prob still to note traditional breakfast burritos or platters next time, though. TLDR: THIS IS IT. DREAM is where you stay whenever you visit Miami Beach!

We checked in and could not hear the girl at the desk. She wisperd. We asked her to repeat things but still did not get it. Neither of us have hearing problems. Then ate dinner at Naked Taco. Good food but extremely loud music outside. Again could not hear the waitress. Paid with a cc. When we got up to the room we discovered the resort fee gives 10% off. I wish we had known prior. Dinner had 3% service charge and 18% tip. We would of saved $8.90. Our room is beautiful. This is a party hotel. Loud group next door. Ended up pretty quiet. Dissapointed the only food available at the pool is the Naked Taco. No outdoor food allowed except people did bring in their own from the market accross the street.

Needed to recharge my phone while awaiting a driver and their staff were some of the kindest people I've ever encountered. A pristine kept lobby with a fragrance you'll not forget easily.

Dream South Beach is in a convenient near the beach location, with a patio out front good for relaxing and people watching. The rooms are really cute as well. Staff is nice and there is a restaurant and a rooftop pool on premises. The biggest down side is no fridge or microwave in the room. My understanding is that you can request a mini fridge, but I didn't realize that until the end of my stay. There was also no towel rack near the shower, so you have to walk across the room wet and cold to get to a towel. It was also odd that to get to my room I had to walk through the restaurant to get to a very slow elevator. Dream is affiliated with Hyatt, so you get the same Hyatt perks if you are a World of Hyatt rewards member. I enjoyed my stay at Dream, but whenever the rooms were last remodeled there were some design choices that are not ideal.

Really cute boutique hotel in South Beach. We booked two long rooms at a very affordable rate.. The rooms are awesome! Very clean, separate toilet/sink room from the shower, loved it. Ask for a corner king room if you are able to. We had a small room but beautifully decorated and with just enough space for a weekend. The concierge was attentive and prompt and very friendly, and we were welcomed with a glass of Prosecco. Valet guys were great. Bar and pool staff on the roof top were so sweet and kind. We dined downstairs at the Mexican restaurant where we had great service. Be careful-- some things might be way more expensive than you expect. (I ordered a simple margarita, which was very delicious-- and on the bill I saw I was served a Cadillac margarita for $24. This is a thing in South Beach, though, so be specific when you order. Or else you'll get the most expensive thing! Again-- that's just south beach in general). Aside from that, I was not fussing over an expensive drink. I had a great time with my family here and I would definitely go back. Everyone had a smile and a personality.

I stayed at Dream Hotel for one night. It's an okay hotel that is not worth the money. Primarily because they have very poor Valet Service. They parked my Rental car down the Street for Valet Service, and I walked in the rain, getting drenched and possibly damaging my $3,000 Louis Vuitton Backpack.

*!! WE WERE ROBBED BY STAFF !! AVOID THIS HOTEL !!* When my girlfriend and I arrived to check in, everything seemed normal, but our room wasn't ready yet. The woman at the front desk offered to store our bags while we waited, which we accepted. They tagged our bags and gave us a ticket. Later that day, when we finally got to our room, I opened my bag to get some cash for the night, I discovered that ALL OF IT WAS GONE!! I had $2000 dollars in cash in a side pocket of my luggage. We immediately went down to the concierge desk to report the theft. They seemed unconcerned and informed us that there were no security cameras in the storage area. They then directed us to an unattended security office, essentially telling us that nothing could be done. We were in possession of our bags the entire day until we gave them to the front desk. There was no way that it could have been stolen elsewhere. This incident not only shocked us but also severely impacted the rest of our stay in South Beach. I will be filing a police report and leaving a negative review on this hotel every day until this is resolved. I expect more from a Hyatt. Avoid this hotel at all cost.

The hotel staff steals from you and then the security director refuses to do anything about it. I've seen other reviews from travelers who were also robbed. Please do not stay here as there are other hotels in South Beach that are just as affordable and in a decent location that will not steal from you. AVOID DREAM at all costs!! When we arrived to check in, everything seemed to be fine, but our room was not ready yet. So, as is typical, the woman at the concierge desk offered to have our bags stored while we waited. My boyfriend had brought along $2,000 in cash for us to spend while on the trip which was stored in his bag. Later on that evening when we got to our room and opened his bag (that had been brought to our room by staff) to retrieve some cash for the night, it was gone. We then went down to the concierge desk to ask about it and let them know what happened. They seemed unconcerned and told us that there were not security cameras inside the area where our bags had been stored. Next, they directed us to an unattended security office. Basically, they told us that nothing could be done. I want to stress that the only time during our travel when our bags were not with us was when they were in the care of Dream's hotel staff. To say that I am extremely disappointed would be an understatement. I've stayed in countless hotels and have never had anything stolen by hotel staff. I was shocked to have had this happen. What's more, the fact that they stole so much money from us severely impacted the remainder of our stay in South Beach.

The hotel staff robbed me & my boyfriend. Do not stay here! When we arrived to check in, everything seemed to be fine, but our room was not ready yet. So, as is typical, the woman at the concierge desk offered to have our bags stored while we waited. My boyfriend had brought along $2,000 in cash for us to spend while on the trip which was stored in his bag. Later on that evening when we got to our room and opened his bag (that had been brought to our room by staff) to retrieve some cash for the night, it was gone. We then went down to the concierge desk to ask about it and let them know what happened. They seemed unconcerned and told us that there were not security cameras inside the area where our bags had been stored. Next, they directed us to an unattended security office. Basically, they told us that nothing could be done. I want to stress that the only time during our travel when our bags were not with us was when they were in the care of Dream's hotel staff. To say that I am extremely disappointed would be an understatement. I've stayed in countless hotels and have never had anything stolen by hotel staff. I was shocked to have had this happen. What's more, the fact that they stole so much money from us severely impacted the remainder of our stay in South Beach. Avoid this place at all costs.

DO NOT STAY ST THIS DUMP! We're reservations based on the Hyatt name and pictures. The pictures were nothing like the actual property. The shower is in the hallway when you walk in. It isn't even in The bathroom. There was loud music from a "pool party" I felt like I was back on spring break in college. We were in the room about 10 minutes before we left and switched hotels. If you're a college kid on spring break - you might like this place. I can't even believe that Hyatt would buy this hotel and place their name on it.

Had a blast here on a short layover on our way to Costa Rica! This hotel sits directly behind the old Giovanni Versace Compound & Estate, now a Restaurant & Bar. Make reservations if you want to see Versace place!

Recently stayed here on a random trip to Miami, surprisingly got a good rate for booking same day. The rooms are small but cute. It's definitely a boutique hotel. Location is great if you don't want to be on south beach but still close to it. The hotel restaurant naked taco is also great. I would definitely stay here again.

Solid location, good service, and fun rooftop area. Looking forward to better hours for the rooftop when Covid calms down. Room service skipped us on day 1, which was a bummer, but would visit again.

Just like the Hollywood location very clean and friendly staff! Downstairs has naked taco which is amazing as well.

Look at the photos of my $200+ per night room and decide for yourself if you would like to spend a night in this beat-up tired room. Pictures are worth thousands of words, after all. The staff was friendly and the location excellent but that is IRRELEVANT when the room is falling apart. Don't take my word for it, see for yourself.

When Royal Caribbean literally kicked us to the curb at 8:30am, I was scrambling to figure out where to go until our 4pm check-in time. Turns out, seeking refuge at a private medical library which is only open to students was a poor choice. Big props to Dream South Beach for allowing us an early check in, which was so much appreciated. Upon entering our room, the lights automatically set to "Mood", casting dramatic shadows in every nook and corner. Towels are available at their rooftop pool near Highbar, just give your name and room number. Towels and beach loungers are also available at Miami Beach, just give your name and room number. An oversized umbrella can be rented for $20/day. The front desk and maintenance staff were so courteous and helpful. They applied stamps to my postcards and put them in their mail drop. The front curb has ride-share spots for all your Uber/Lyft pickups. And talk about a great location. We walked most everywhere, except to Lincoln Road mall. The staff was just as accommodating when asked if I could extend my stay. I would happily return when in the area

Whoever took the pictures on their website deserves a 5 star because it was not what it looked like at all. Definitely not a 4 star. I'll list pros and cons: Pros: People working the front desk were nice Location was around the corner from Ocean Drive and the beach and we spent most of our time there Everything is walkable for a quick vacation Cons: Very run down, everything in the room was rusted or chipped and the whole room was very very dark. I called the front desk to request a lamp. I think they kept it dark so you can't see how run down the place is. There is basically no lobby. You just walk in there to get to the elevator to get to your room. Corridors had water issues, the walls and ceilings had clear water damage - pictures attached. No privacy within the room at all. As soon as you walk in the room there's a clear door to the shower on your left and a clear door to the toilet and sink to your right. No changing area and no drawer space, hardly any closet space. I lived out of my suitcase. Was there for 3 nights and honestly if it was any more I'd end up switching hotels.

Just got back from a four night stay. Definitely not worth the price I paid. The room is very dark as they use dim lighting. I got used to it after the 2nd day but it was so hard to see when applying make-up. The bed is super uncomfortable as there's a huge dip on the right side of the bed. The room itself was small but I already knew that. There was peeling wallpaper, broken toilet handle but I could still flush the toilet. The area the hotel is in is very loud. People party all day and night. I can hear music coming from next door so it was a little hard trying to sleep. Also the noisy neighbors next door didn't help either. When I checked out in the morning, the young lady at the desk asked if I needed help with transportation. I said no and that I would call an Uber. She asked how much the Uber would cost. I looked and it said $39. She then said a cab is $35 flat rate. So I said sure I'll take a cab so she called one for me. Well when I got to the airport, the driver informed me that the fare was $40. The only thing I liked about the hotel is the Naked Taco restaurant. You can order food and they'll bring it up to the room. I would not stay at this hotel again unless it was under $100 a night. Anything over $100 is just way too much. I think at one point this hotel was cool but not anymore. They seriously need an update. The reason why I'm giving them 2 stars is because the people at desk were really nice.

DONT BELIEVE THE PICTURES!! First of all.... This hotel is really old. They added paint and a few Amazon light fixtures and took good pictures to make it look "new-ish" but it's not. It's like 1970 in there. Also their pool closes at 7pm. I never even went in the pool since it closed so stupid early. It's super dark in the rooms and it was so hard to do my makeup. Overall not a place I would ever stay at again. Im used to the intercontinental and hotels like that. I only stayed here because it was my ocean drive. But I will also never be staying in this area again when I go to Miami. It's for like 18-23 year olds. Even Vegas circus circus is better than this place.

We stayed at Dream for our honeymoon in February 2023 and had a blast! The front desk and concierge teams were fanatic- super informative, quick to help with any issues, and very nice. The rooms were spotless and pretty. The restaurant (Naked Taco) and the bar on the roof were delicious and service was great. The pool and pool equipment were well maintained and relaxing. The beach was also great! Dream is also located in a gorgeous area (Art Deco district) and surrounded by quality restaurants, bars, entertainment, etc. There is no free parking at Dream (or really anywhere else in south beach) so you can either pay valet parking $45/day or you can use a parking garage. We used a parking garage on 13th street which also featured charging for electric vehicles. Quick heads up- there are no coffee makers or mini fridges in the room, but you can ask the front desk to bring you a mini fridge. We bought bottles iced coffee from a corner store nearby. All in all, an amazing vacation and a wonderful honeymoon! A huge thank you to the Dream team for making our trip so great.

2 star at best. Mattress blown out on one side which proved for a terrible night sleep. Room very small. No area for luggage at all. Bathroom very very small. Shower was the best thing about the room and only reason to give 2 stars for this accommodation. Again, 2 STAR at Best!

Hotel did not meet our expectations. We looked it up before booking and we obviously got catfished. How the hotel is advertised made us think we were staying somewhere beautiful. The elevator was small box. The pool was small and rusted. We didn't have a desire to get in it. The room was small when you walk in what you see is what you get. The bed was stiff. To get ice you had to go to the counter to get it, and the lady that worked in the evening wasn't too friendly. If we needed beverages we had to get them from the counter ant they weren't put in a fridge. No microwave to warm food up if needed. If we could of get a refund the first day we got there we would've booked somewhere else. But we made the best of it. But would not recommend... You get what you pay for I guess. We would've been better off at a holiday inn or Marriott.

Took my mother to the rooftop bar (in April) for happy hour at the bar and met a kind gentleman named Justin. He was helpful in making recommendations for us (we're from Deerfield Beach) and was super accommodating during our short visit. The only thing I'd suggest to the owner or the bartender is to keep the dining area at the rooftop a little cleaner. Not the end of the world, but it does make a difference as an experience for guests. You can tell the tables needed a little TLC from previous guests. The drinks were great though! Shoutout to Justin for being such a sweetheart.

Has the dream faded away? I was really looking forward to staying at this boutique hotel after living in NYC for 8 years when Dream Hotel was THE place to stay. But everything was just mediocre. I understand that the travel industry is still trying to recuperate from the pandemic but this is also Florida where the pandemic is not being taken that seriously. I stayed in room 111 and the window in the room is directly next to a bar/restaurant and they do play music till about 2 AM. I actually wasn't bothered by the noise because I feel if you're going to stay in a big city/ tourist destination noise is some thing you just have to deal with. It would've been nice if the hotel offered ear plugs. The lighting in the room was very dim which made it hard to do my make up. The mini bar was not stocked. The room does not have a refrigerator or microwave. I stayed here on a Friday and Saturday night in March during spring break. This is apparently the reason for the cost being so high. Once all was said and done with taxes and fees I paid $1,063.62. I stayed here as a solo traveler. One of the reasons I picked this hotel was because I was under the impression that they had lounge chairs in a certain section of the beach that they maintained themselves. This is not the case. Dream Hotel has partnered with a company that rents out beach chairs to anyone that comes to the beach. You do get the chair for free but once you have it you're then on your own. So as a solo traveler I did not feel comfortable leaving my chair and my belongings alone on the beach while I went into the water. This also meant that there was no food or drinks available to buy either. I feel like the hotel gave false advertising regarding the beach situation. On the Friday night the upstairs bar closed at like 10 PM. As a solo traveler I was relying on the hotel to provide the things that I needed because I did not want to go out on my own. So it was a little frustrating that the amenities closed early or were not as advertised. Also, whenever I went to the bar or pool area there wasn't a lot of people there. It just seemed weird that a popular hotel during spring break wouldn't be packed with a lot of people. I might give the dream hotel franchise another chance but probably not at South Beach. The staff was very nice and professional. When you stay at a hotel like this you expect things to be top notch, you expect a certain vibe for the money you're spending and this just was not the case.

You'll have sweet dreams while staying at this South Beach gem. Lives up to the name, everything you are looking for when you stay at a boutique hotel. Decor is so sexy and elegant. Helpful and friendly service. Will stay here again and would recommend to friends and family. Rooftop pool and bar are exquisite, you're one block away from the beach, and behind the Versace Mansion. Bars and restaurants all within walking distance. Full SoBe experience.

Wonderful boutique hotel with stellar guest services. Our cleaning lady Isabel was exceptional!! I wish I could bring her to my home:) no joke! The valet services top notch. The pool rooftop fun with a lovely ocean view. The room itself cozy with lovely decor. The bed was very comfy. Shower pressure on point which is rare. Dream is quite DREAMY

This was my first time staying in South Beach with my wife. We stayed in late July so the price to stay was much lower than peak season (winter). The staff is VERY friendly here, they made us feel extremely welcomed upon arrival. Our room wasn't ready yet but they held our bags and let us use the rooftop pool and bar while we waited. Pool is small but big enough to wade and enjoy the sun. A pool attendant sets up chairs and towels for you when you show up. Very nice touch. The bar is adequate, though expensive. $13 for a frozen drink, $7 beer (cans) $30 for a bucket of 5 beers. We opted for the bucket as it was slightly more economical and we could mix and match different beers in it. Would be a nice touch if hotel gave a discount for guests staying at the hotel, but not likely in Miami. Noise: YMMV. The walls are very thin. We could hear people bantering in the hallway, doors slamming, etc. Street noise was also annoying but it was fairly minimal for us as our room was on the backside of the building. I've stayed in Manhattan before and that was much worse. Room amenities: No coffee machine. This was a killer for me. Only options are to get it from room service ($14) or venture outside. Would definitely stay again, considering the location is great and the price was reasonable compared to other places nearby.

The location of the hotel is quite nice, the furniture and appliances in hotel is outdated but in well maintained condition. My biggest issue with the hotel is that my ring was stolen from the room. It was not a super expensive brand ring, just a nice piece that had sentimental value to me. I found that the ring was missing when I was packing and checking all my belongings. Ring was stored in a jewelry case along with other stuff which thankfully wasn't touched. Very sad that the ring went missing. Reported it to the hotel, they attempted to help me search for it like it would just emerge. We had a "do not disturb" sign on our door so the management claimed that staff didn't have permission to enter the room. Well I guess they entered it without permission. Very unfortunate experience. If it wasn't for the stolen ring, the stay would have been a bliss.

Beautiful rooms, amazing location, strong drinks..this place was in the perfect location if you're 10 years younger than me and looking for the south beach experience. I had a great time, and it was close to everything..right by the beach and plenty of dining/party experiences

Stayed this past week and from check-in things didn't go well. We asked about room upgrade, they stated because it was a small hotel that all the rooms were booked. The guy stated that I had already paid resort fees, which I didn't. I knew when we checked out that they were going to ask for the fees. He asked me to sign a paper with my guest information on it, which was fine. However, it was a fee located in the top corner of $510 and I was asking questions and he got so agitated! I don't sign anything without knowing what I'm signing. The elevator was broke the entire time we was there. It would be back in service then go out again. The stairs were so small, if you didn't hold the rail you could fall. The room was okay, but need some major renovations. Shades torn, paint chipping off the walls. At check out they asked for the resort fees, however because of the inconvenience of the elevator they waived the fees. At soon as we checked the bed hairs were all over the sheets. Housekeeping came up to change them. However, we were told that they don't normally change the bed mattress sheet. But since we notified hair they will change it. It was too small for the bed. Oh and the beach access is so far away because of the city coding I was told. Would I recommend this hotel NO!

Hoping to have a smooth check in on 9/29/2022, me and my family arrived at Dream Hotel. We were addressed at the front desk by Alexandria I believe her name was. She was very polite at first in regards to helping us check into our first room, we noted that we had 2 reservations for 2 rooms. We booked through Expedia for both rooms payed fully. The front desk staff said to us that the second room wasn't paid and we would have to pay for the second room before receiving, understandable. They were very dismissive and seemingly annoyed by us trying to contact Expedia and figure out why our room wasn't available to us. "Breon" another front desk worker was very snotty and sarcastic with us towards the end of our trip, As we were trying to clear up confusion on our end regarding charges that we paid for. The hotel is very nice, they just need better customer service.

What can I say, we had a beyond amazing time. This hotel was so great from the moment we walked in through check out. The location is prime, right behind the Versace house and within 2 mins walking from the beach. The rooms are such a vibe. Of course if the theme is to keep you in a dream mode than I absolutely feel that is what they keep the room mode to be. You need to get good sleep if you're coming to party in Miami and not only was the room just the location for it but the bed wow wow, from the mattress to the sheets, dreamville. The toiletries are from the company CO Bigelow so you know the smells of the body wash, shampoo, lotion and conditioner. The team at the front desk were super sweet and I appreciated everything from the trip. You get seats and beach towels from the beach cabana between 11th and 12th I believe are the streets. Oh almost forgot the rooftop pool! Cmon now! We went from the beach to the pool (the pool closes at 9pm) the drinks by the pool were nice and cool. We had ordered wings and due to some issue with the kitchen as per the bartender they were not made. Well at that point we said we didn't want the wings, instead she still brought them and the food was comped along with some drinks.

This hotel used to be called Tudor, as it is still labeled like that. I initially came up to the rooftop because the Naked Taco downstairs didn't have specials on margaritas on national margarita day, and the waiter told me that on the rooftop it was buy one get one deals. I'm not sure if that's a regular thing on just on this specific day so after we ate, we came up here. The vibe was pretty cool, they had music playing in the background and the pool seems like a decent size to hang out. I ordered the margaritas, it came up to $18 with the 18% gratuity included. That deal didn't make sense to me, $18 for technically one margarita?? Aside from it being overpriced, it was also watered down and didn't really even give me a buzz and I'm not a huge drinker. Anyways, I liked being up there on the rooftop, you get a nice sunset going on and on the other side you see partial view of the strip and the ocean. Plenty of seating as well and nice little beds to relax on, very quiet and tranquil. I'm not sure if the place is supposed to be open to the public but it looks like it to me, so I guess anybody interested in checking out a pool on the beach, this seems like a good spot to check out.

I really enjoyed my stay at Dream South Beach. I go to Miami often but this was my first time staying here. First of, the great customer service began as soon as we stepped foot on the steps leading to the hotel. A greeter opened the door for us and was very welcoming. Then during our check-in process the guy at the counter was very patient and polite (wish I could remember his name). I love that they allowed us to store our bags while our room was ready and provided a call when the room was available for us to enter. Here are some other pros I enjoyed during our stay: * They have complimentary WiFi. * Mini bar in room (but pricey, as expected). * Beach chairs at the beach so no paying extra for them when you go. * Rooftop pool and bar with food options (Justin was great! Very helpful in the pool area) * There's a yummy restaurant right next door and available at the lobby of the hotel. Some cons/ things to keep in mind: * The bartender at the rooftop is extremely short with customers and rude. Didn't even bother buying drinks from him. * The lighting in the room could definitely be better. * Only one hook to hang wet clothes/ towels. We had to get creative when air drying our clothes. I'd definitely recommend the hotel though

This is absolutely one of the worst hotels I have ever stayed at. To understand why continue reading. 1. The hotel rooms are tiny and outdated. There are water stains on the ceiling from what I assume are water leaks. 2 The walls are paper thin. I couldn't get any sleep without hearing everything that was going on in the hallways. The doors have an inch of space on the bottom so that only contributed to the issue. 3. The bathroom doors are sliding doors and don't close completely. On certain occasions they just slide open as you're doing your business. 4. The layout of the room is odd to say the least. The shower is at the entrance of the room, so anyone walking in would instantly see the person showering. Again, zero privacy. 5. The resort fee they charge you only gets you 2 chairs and towels but no umbrella on the beach. The umbrella is an additional $20 per day, which absolutely insane if you're staying more than 2 days. Why they think you don't need an umbrella in this Miami heat is beyond me. I can't overstate how bad this hotel is. Whatever you do, avoid it. I give it 2 stars because the service is good but nothing exceptional.

This property is comprised of two old hotels next door to each other. Upon check in the lobby, which resembles a low end Eastern European hostel, I was directed to the "Tudor" building. The Tudor is a recently closed 2-Star hotel which the Dream annexed (true story, look it up). I had to go outside, though a Mexican restaurant to a service staircase to my ground floor room. The room was billed as a suite but in reality was a tiny motel room with the sagging bed from my grandparents basement and an airplane sized bathroom. The room was small and dirty. The room was actually below ground level - the view from the views were utility access. I've been to both Dream hotels in NYC. If you are booking based on the Dream name think again. This is a Nightmare.

Just want to give 5 stars for the staff (front desk, bell boys, managers) being super amazing and super accommodating during my stay. The place is cute and conveniently located - I thought the rooms were worth the price. Beds could've been a lil softer on my back.

for over $300 a night, this place was TERRIBLE, more like a cheap rundown motel with fancy carpet and wallpaper. location may be ideal for the average South Beach party goer, but the only thing we liked was the connection to Naked Taco down stairs. the room: our first room had no AC and reeked of must, cigarettes , and alcohol. the management moved us to another room when they couldn't repair the AC. our second room still had a lingering oder of cigarettes and alcohol, and the walls are paper thin, we were able to hear everything going on in the room next to us. additionally, cleaning services are by request only. i'm not sure how that fits in to COVID guidelines.

This place is a gem! We checked in and got the most wonderful service. The room is small but perfect and the restaurant downstairs Naked Taco is amazing. Awesome service and I would recommend anyone stay here.

Stayed here with a friend this past Monday. Room was very clean and neat. Front desk was nice and helpful -- if you need anything you can call from your room. Only downfall was I thought the room would be a bit bigger. It looked much bigger in pictures when I booked. I would definitely stay here again though for the distance to the bars and beach :)

The only good thing about this hotel is that it's in south beach. The beds are uncomfortable. The walls are thin. The room is immensely dark. So dark I bumped my head on a glass door and have a bruise from it. It was just generally a poor experience. So poor we left a day early and checked in to a much nicer hotel. I asked for a refund for the night we didn't stay there and was told I needed to give them 24 hours notice. My loss I guess. So disappointing. Oh I forgot to mention that the speaker in the room was for an iPod. They didn't even try.

Truly a DREAM HOTEL! I had a great time. The staff was all so very nice! Very professional! Location is perfect. Right behind Versace Mansion which is open for dining! I went for lunch was amazing! The pool is nice. So are the views! Rooms were clean and had nice lighting. Really comfy beds and the AC worked great! They have an area on the beach close by that has chairs and towels ! Really had a great stay and would def recommend to anyone. The Art Deco bldg is also BEAUTIFUL !

Spent a few days there in January. The roof top is nice and the staff at the bar is friendly. The room was clean, not too small but a bit dark. The main issue is noise. Between the people returning from their party at any time of the night and the loud elevator engine it's hard to get some good sleep. The front desk staff wasn't of much help either. Definitely not going back there

Love this place this was my first year not traveling to Miami in 12 years, I always go to Miami on vacation every year and the last 5 times I've traveled to Miami I stayed in this hotel and I love the staff, the location, I live that it's close to the beach, and I'm case you don't want to deal with sand for a more quick sun kiss to just lay down and relax and order from the bar there is a pool and it feels great to go on vacation and have a great experience, love love love this place.

Came here to visit a visiting friend in town and I went to the pool with them. The pool is smaller then expected but the view on the roof is pretty nice. I ordered a burger and fries by the pool and it was quite tasty. I don't think I would really recommend this hotel if someone is visiting south beach due to jt being so small, however if you want something lowkey and relaxing this might be the place for you.

My partner and I pulled trigger on tickets to Miami at 3am the night before we flew out. We didn't even book a hotel room until the day before we landed. Booking something incredibly last minute can be stressful but after not having much time to research hotels in South Beach Miami, we found Dream. It is an incredibly cute boutique hotel, situated just a block away from the beach and Ocean Drive. There is the sweetest guy named Santana who definitely went above and beyond to answer all of our inquiries about scooter, jet ski rentals, and accommodate all of our needs and provided us with the latest checkout. If you stay here, definitely say what's up for me! We stayed 4 nights in a standard size room and though it is quite small, it doesn't matter if you're really only there to shower, have sex, and sleep. The king size bed and pillows were incredibly comfy and I slept like a baby every night, despite the music that we woke up to each morning... it is South Beach and people like to party. The restaurant downstairs is called the Naked Taco and the tacos are incredibly bomb! You must try my partners favorite the Blacked Octopus Tako, which won best taco in South Beach Miami and my favorite the Chipotle BBQ Brisket, which was amazingly juicy... we are talking Biggie Smalls juicy. The hotel has a sweet rooftop pool and bar. We only spent a few hours up there as we prefer the beach but if you dig chilling with a cocktail poolside, it definitely is cool. I love the convenience of how close this hotel is to the beach. Just pop downstairs in your swimsuit, eat some tacos ;D and walk to the ocean. Perfectly situated in the heart of all the action I definitely would recommend the Dream Hotel. xx

best customer service ever! had the penthouse for the weekend and it was amazing, such a great experience and everyone was so nice. I actually booked the wrong dates but they were able to accommodate me while I relaxed with some champagne. I will go back here for sure, as well as the one in NY!