Dreams Huatulco Resort & Spa

Resort was amazing; this review is for one of their restaurants, El Patio. We ate here several times during our stay and absolutely loved the authentic Oaxacanian food! We especially appreciated our servers, Banely, Benjamin, and Jaime. They were so pleasant and knowledgeable. You have to try their variety of “moles” and make sure you order the Mezcal-flavored Tres Leches cake!!! I would definitely recommend!

I have very mixed feelings about this resort. We travel to Mexico often (at least once a year for the last 15 years)and have stayed exclusively at Dreams resorts the last 3 years because of the relative quality of the food (compared to other AIs) and the activities at the kids club. We always do preferred club for the private beach area and the lounge. I must say this resort disappointed in both food and preferred club. ||The buffet is very small with minimal variety and very few fresh options. The only fruit available is pineapple and watermelon, no fresh lettuce and toppings for salad. No jams at breakfast, no cream cheese. The buffet moves very slowly because guests are not able to serve themselves but are instead served by the staff. In a way, I like this because of sanitation but it slows things down significantly. The “6th floor” preferred club lounge is a joke. There is no bar, there are bottles of liquor and juice for you to “make” your own drink, there are only a few food options sitting in steam trays, drying out all day. If you have been to other Dreams preferred lounges you know this is not the norm. We are accustomed to plentiful variety with frequent refreshment of food and friendly, outgoing staff. The 3 times we have been in the lounge it was one harried staff member with dirty dishes piled on tables and even on the buffet area. Sodas are in two liters so simple tequila coke (a go to drink for us at an AI) is flat. Flies are all around the drinks at the lobby bar and nothing is covered, cups are dirty (we use our own tumblers at the beach and pool). All the drinks are served in cloudy plastic cups, even in the restaurants. ||The beach is beautiful here, truly spectacular! The preferred club cove has fish and the water is crystal clear. We are currently in our 5th day of 8 and have had plenty of shade to chose from until today when the beach is more full, probably because it’s Friday. My only complaint about this area is that the staff do not monitor the guests to ensure only preferred members use the beach. I don’t want to be snobby but we paid extra for this perk. Currently I’m in the sun because non-preferred guests are using the shaded areas. How do I know they are not preferred guests? Proffered guests have orange towels and stay Dreams bags, other guests are given brown towels. Frankly, I would not recommend the preferred club at this resort, there really is no benefit. ||We paid an additional $1,000 USD to upgrade our room after the first night. It was well worth it, if you are able to upgrade to a junior suit I recommend you do. The room is beautiful and spacious with a gorgeous view. The “ocean front” double bed room we had the first night was very small. Was not near the ocean and the “queen” beds were actually doubles. ||The pools are beautiful, three of them infinity pools however there is nothing for kids (slides etc). We haven’t tried the kids club yet, which is unusual for us, because there are “registration” hours that we are not used to, you can’t just take them at any time. ||On the positive side, this area of Mexico is amazingly beautiful. Lush, green vegitation with clear, warm water that is not typical of the Pacific coast. The staff are helpful and polite if not friendly. There are minimal options for AIs in this area and we really wanted to visit this part of the country. With little ones, AI just makes the most sense for us. I will come back to Haultalco, despite the truck to get here from CA because of the beauty of the area. We took a bag snoring tour and released baby turtles, both wonderful experiences. I will NOT return to this resort unfortunately. We will try Los Brisas next time. ||We were considering becoming vacation club members because of how often we travel to these resorts lately. This experience helped solidify the choice not to commit to one brand.

This was our first time to Huatulco and we loved it. It is more authentic and not westernized like Cancun. The weather was fantastic, sunny and + 33 - 35 every day. Bring a lot of good sunscreen with zinc. We enjoyed our week at Dreams. The rooms were nice and clean with comfortable beds. Most channels were in Spanish but you can press the sap button on the remote to change to English. Mini fridge with beer, water and pop. There is a guy that has trained hawks to keep the birds away, that was cool. We really loved the infinity pools, my husband would get up early to get pool chairs under the wood shelter. The beach was nice and there was a bunch of seashells. There is a large drop off about 6 feet in the water so better to be a strong swimmer. The food was good at the buffet, we only went to the seafood restaurant and it was good as well. One thing lacking is the night life at the resort, quiet after 10:30pm and the room service had limited choices. Overall, we were very happy with our vacation at Dreams.

This location is a lovely resort. It's clean, the staff are very friendly and helpful and there is something for everyone. The food and drink were plentiful. The nights with live entertainment were fun! You have lots of options to enjoy yourself. There is a spa but it is very pricy for what you get. I would visit the resort again but skip the spa.

Beautiful and clean resort with well-kept grounds and friendly staff. Rooms cleaned daily. Great food — especially the beef fajitas — and a solid variety of drinks. A standout detail: they have a biologist with a hawk for bird control. Thanks to that, no pesky birds in open-air dining areas — a great touch. Plenty of activities (kayaks, sailing, aqua aerobics, volleyball), lots of loungers, and no annoying bracelet system. The only downside — beach was closed for 3 days due to strong waves. Still, a very good stay overall.

I have very mixed feelings about this resort. We travel to Mexico often (at least once a year for the last 15 years)and have stayed exclusively at Dreams resorts the last 3 years because of the relative quality of the food (compared to other AIs) and the activities at the kids club. We always do preferred club for the private beach area and the lounge. I must say this resort disappointed in both food and preferred club. The buffet is very small with minimal variety and very few fresh options. The only fruit available is pineapple and watermelon, no fresh lettuce and toppings for salad. No jams at breakfast, no cream cheese. The buffet moves very slowly because guests are not able to serve themselves but are instead served by the staff. In a way, I like this because of sanitation but it slows things down significantly. The “6th floor” preferred club lounge is a joke. There is no bar, there are bottles of liquor and juice for you to “make” your own drink, there are only a few food options sitting in steam trays, drying out all day. If you have been to other Dreams preferred lounges you know this is not the norm. We are accustomed to plentiful variety with frequent refreshment of food and friendly, outgoing staff. The 3 times we have been in the lounge it was one harried staff member with dirty dishes piled on tables and even on the buffet area. Sodas are in two liters so simple tequila coke (a go to drink for us at an AI) is flat. Flies are all around the drinks at the lobby bar and nothing is covered, cups are dirty (we use our own tumblers at the beach and pool). All the drinks are served in cloudy plastic cups, even in the restaurants. The beach is beautiful here, truly spectacular! The preferred club cove has fish and the water is crystal clear. We are currently in our 5th day of 8 and have had plenty of shade to chose from until today when the beach is more full, probably because it’s Friday. My only complaint about this area is that the staff do not monitor the guests to ensure only preferred members use the beach. I don’t want to be snobby but we paid extra for this perk. Currently I’m in the sun because non-preferred guests are using the shaded areas. How do I know they are not preferred guests? Proffered guests have orange towels and stay Dreams bags, other guests are given brown towels. Frankly, I would not recommend the preferred club at this resort, there really is no benefit. We paid an additional $1,000 USD to upgrade our room after the first night. It was well worth it, if you are able to upgrade to a junior suit I recommend you do. The room is beautiful and spacious with a gorgeous view. The “ocean front” double bed room we had the first night was very small. Was not near the ocean and the “queen” beds were actually doubles. The pools are beautiful, three of them infinity pools however there is nothing for kids (slides etc). We haven’t tried the kids club yet, which is unusual for us, because there are “registration” hours that we are not used to, you can’t just take them at any time. On the positive side, this area of Mexico is amazingly beautiful. Lush, green vegitation with clear, warm water that is not typical of the Pacific coast. The staff are helpful and polite if not friendly. There are minimal options for AIs in this area and we really wanted to visit this part of the country. With little ones, AI just makes the most sense for us. I will come back to Haultalco, despite the truck to get here from CA because of the beauty of the area. We took a bag snoring tour and released baby turtles, both wonderful experiences. I will NOT return to this resort unfortunately. We will try Los Brisas next time. We were considering becoming vacation club members because of how often we travel to these resorts lately. This experience helped solidify the choice not to commit to one brand.

This was probably the best vacation we have ever had! This was by far the cleanest friendliness resort we have ever been too! The food and drinks were delicious! The food was delicious! Especially the breakfast! We were beyond impressed by the Service! Here are just a few staff reviews! Concierge :Alvardo and Sandy went out of their way to make us comfortable at the pool area! They are both kind and caring , if you needed to move to shade or needed anything they were on top of it! They are outstanding at their job!!! In the Lobby we received so much resort information from Rodrigo he was able to answer all the questions we had about anything !!! He has a great personality and is an asset! He goes out of his way to treat guests with kindness ! Security: These kinds are so kind and have great information! We didn’t get all their names I believe one was Luis! Our Room ; So clean and spotless! We were beyond impressed! Janet was just 1 to mention! We read some reviews that are just ridiculous! This place is amazing and Friendly we only speak English but your staff speaking English is an asset! We spent our anniversary there! They made our night so Special! We are already planning another trip! Don’t hesitate to make reservations! Great resort with great drinks and activities! Alberto at the pool service was our favorite waiter! Please remember to tip! Till next time!

Honestly at first we were disappointed that there wasn't a swim up bar however we quickly realized there isn't a need as the pool staff come around often. They were very friendly and even recommended some drinks. ||The pool concierge Sandy was so sweet, informative and welcoming. ||No need for reservations at the restaurants! I highly recommend |Himitsu and Oceana ||The World Cafe buffet food was fantastic they had a variety of choices and the staff are so nice and friendly. Shout out to Alma, Cecelia and Nancy (I should have written down names) Just lovely people.||Ok cons...|Coffee in the morning needs to come around quicker.|Sports bar is musty & stuffy ugh horrible! ||I recommended & would definitely do another trip.

Dreams Huatulco is fabulous and it's not. Our stay early Feb 2024-Party of 7 Pros: -Direct flight from some major US and Canadian cities -Effective, comfortable transfer to resort -Welcome drink and smooth check-in -Kind staff, great service -Nice room amenities -Clean rooms, pools, cafe and common areas -Fun entertainment -Onsite Doctor -Amazing babysitting & kids club -Nice gym -Highly accessible for those with mobility challenges -Weather was perfect Cons: -Heavy sales pitching within minutes of arrival, and throughout stay -Lack of communication regarding daily scheduling -Insufficient loungers and unbrellas at the pools -Insufficient loungers and umbrellas on the beach Causing lounger reservations by towels (my personal pet-peeve) -Many cracked/chipped tiles, lack of maintenance -AC and ventilation system questionable in many rooms and some A La Carte restaurants -Daily room cleaning service timing is inconsistent -Strong sewage odor in many rooms emanating from shower drains ***I was personally violently ill on day 5 with vomiting and diarrhea.***

Ah, Huatulco - a quintessential Mexican paradise with golden sands, turquoise waters, and palm trees whispering sweet nothings. At the heart of it all lies Dreams Huatulco Resort & Spa, promising a luxurious escape. As a loyal Hyatt Globalist, I was ready for a three-day pampering session under the Oaxaca sun. Now, let's address the elephant in the room - the arrival. Dreams doesn't offer a shuttle service from Xoxocotian International Airport, nor is there a direct flight from here either. So, my journey began with a six-hour car-rental drive on roads that were best described as a rollercoaster on stilts. The winding mountain passes, hairpin turns, and barely two lanes for the occasional oncoming truck gave my inner daredevil a full workout. I urge my fellow travelers to fly into Huatulco International Airport instead. It's a mere 25-minute breeze to Dreams, and it will save your nerves (and possibly your stomach). Once I arrived at Dreams, my anxieties dissipated under the warmth of the staff's smiles. I was upgraded to a Preferred Club Ocean View suite and greeted by breathtaking vistas and impeccable service. The room was a symphony of comfort and style, and the mini-bar was magically restocked daily with my favorite snacks. The resort itself is a sprawling haven of indulgence. Six gourmet restaurants tickled my taste buds with everything from Italian to Oaxacan specialties. The pools shimmered like turquoise jewels, and the beach beckoned with its soft sand and gentle waves. The Explorer's Club kept the little ones entertained while the adults unwound at the Pevonia Spa, a haven of tranquility. All in all, Dreams Huatulco delivered a slice of paradise, albeit with a slightly bumpy entry point. The attentive staff, stunning setting, and endless activities created unforgettable memories. Would I recommend it? Absolutely, but with a caveat: factor in the travel logistics and adjust your expectations for peak season. And remember, Huatulco International Airport is your friend! So, would I brave the winding road again? Perhaps, but next time, I'll fly straight into paradise. Until then, Dreams Huatulco, gracias for the memories - and the reminder that sometimes, the greatest adventures come with a few unexpected twists and turns.

Earn My Stars 1. Location 2. Design 3. Service 4. quality Food 5. quality Drinks This place gets stars for # 1,2,3,5. Dreams made me feel rich for my stay. I loved everything about it. The location and views were amazing. The design and layout and amenities were spot on. Service was the best part about dreams, I had never had better service than at dreams. The food was pretty good, the best thing was the fruits, chilaquiles, and fresh max omelets. The drinks were spot on and that was because I had the VIP access to the premiere alcohol selection but otherwise all the other bars were still great and made great drinks. I think you will enjoy your stay but definitely get VIP access and stay for a week. I am pretty much ready to go back and stay for a month. 1 star = bad 2 stars = not good enough to come back 3 stars = I'll come here if my company wants to 4 stars = I'll be there 5 stars = this place is home

In 21 years this is our fourth time to his location. The last one being 10 years ago. Our kids were 6 and 8 at the time. The kids club as awesome and they absolutely loved it. Such great memories that my daughter wanted to come back for her high school graduation trip this year. The rooms are spacious (Premier Club) and clean. We like having the stocked refrigerator and my kids love the room service option. Although the food was a bit disappointing this trip. Our favorite was breakfast especially the red chiliquillies. Another thing you don't want to miss out on is lunch at Seaside Grill. Be sure to ask for some guacamole. It's the best we've ever had. EVER! I don't know how they make it but it's the same deliciousness we had 21 years ago! The burgers are pretty darn good too (my son had many). We ate at Portofino and El Patio. Both were good but nothing spectacular. As for the spa, we did take advantage of a massage and facial. Only because it was "included" in our package. Unfortunately this was NOT the case and we left the resort with a $400 bill. This is the resorts miscommunication, I suppose with the language barrier and all. The services were outstanding and the prices compared to what we would have paid in the states wasn't bad. I'm just disappointed they didn't honor their $200/room credit.

Amazing hotel! Beautiful view of the bay, staff were very friendly and accommodating. International buffet could have better food choices but over all it was good. I had the pleasure to be assisted by Eufrosina and Ricardo and Arturo for breakfast a couple times and they were amazing!!!! The buffet captain, Roger was also very nice!!! All 3 were friendly, personable and very nice to my family. The pools are clean and kid friendly. The ocean front jr suite is very nice, roomy and has an amazing view! The room service personnel Jorge and Andrea were also very nice. I dodged the "unlimited vacation club" staff a couple times as they tried to invite me to their "hotel presentation for their "vacation membership" (aka time share, lol) been there done that and won't do it again. Hotel prices are reasonable. The Japanese restaurant was super good!!!! Go there after sun down as it gets really hot!!! Would definitely go back to this hotel!!!!

Amazing hotel! Beautiful view of the bay, staff were very friendly and accommodating. International buffet could have better food choices but over all it was good. I had the pleasure to be assisted by Eufrosina and Ricardo and Arturo for breakfast a couple times and they were amazing!!!! The buffet captain, Roger was also very nice!!! All 3 were friendly, personable and very nice to my family. The pools are clean and kid friendly. The ocean front jr suite is very nice, roomy and has an amazing view! The room service personnel Jorge and Andrea were also very nice. I dodged the "unlimited vacation club" staff a couple times as they tried to invite me to their "hotel presentation for their "vacation membership" (aka time share, lol) been there done that and won't do it again. Hotel prices are reasonable. The Japanese restaurant was super good!!!! Go there after sun down as it gets really hot!!! Would definitely go back to this hotel!!!!

This hotel needs some TLC and leadership training for their management staff. My mom arranged a family vacation for 52 people for my dads big 60th birthday. Unfortunately it was nothing like what we expected. My entire family was disappointed. My mom worked and family worked so hard to put this vacation together and make it special for my dad. My mom was working with a coordinator by the name of Eulices which failed her miserably and flaked on my mom. To leave major details out and make this short, my mom was only able to successfully reach Eulices twice before the big event to strategize and coordinate event details. When we got there the coordinator had nothing prepared, and the day of was nothing but a nightmare and disaster, nothing was accounted for or booked in time and the the event was a fail. But of course Eulices still charged us for the entire event beforehand, even while knowing he had nothing coordinated. The restaurants food is not great, their and rules, procedures are contradicting and so controversial. Men are not allowed to wear certain clothing and will deny service if not properly dressed to code. One of their restaurants in particular, Portofino, requires men to wear dress pants, dress shirts and dress shoes. And a mask is required on excursions during different points of the excursion and sometimes some staff require it while going into the resorts cafe, restaurants, and shop. Service is also very slow and it really just depends on the staff that waits on your table, some are great, but it's a hit or miss. We tended to tip a group of waiters everyday a large amount to tend to our large group seemed to be the trick same for restaurants. Pools are also not very clean, as well as public restrooms. Hotel is very outdated, rooms are not that great, and they did not allow for check in till 3pm so all our baggage was left for public to see and have access to since it was left at the entrance, we arrived to the hotel at 10am, so we had to wait a long time. Not to mention all exclusive didn't kick in till 12:30pm. All in all i would advise to spare yourself money and time and visit another local hotel, I would not trust their sister hotels either.

Absolutely beautiful resort! Highly recommend, very family friendly and even if not with family a wonderful place to visit. You don't need to leave the resort at all you have the pool and beach right at the door step and all meals included with drinks. Came here for a week for a family vacation and honestly it wasn't enough time to spend here so beautiful and the workers are so attentive and very friendly. They have shows every night and different restaurants inside the resort with a world cafe that's a different theme dinner every night as well. Will come again!

If I could put zero stars I would. This hotel is so out dated and needs remodeling, ASAP. The amount of money I paid to stay 7 days was ridiculous for the horrible condition this hotel was in. Put it this way...Part of the ceiling inside the lobby fell. My room had a huge leak and my room's phone was missing buttons (you could literally see inside the phone). Tile was missing everywhere around the hotel, such a hazard. My family and I had a horrible experience with the hotel's Marketing coordinators - they scammed my family and I of $5k for my father birthday party (horrible experience - pls do not book any events here). Oh...Be prepared to bring the proper clothing, they do not let men or women into any of the hotel's restaurants without a coverup (specifically men - they will need to wear T-SHIRTS with SLEEVES! THEY DO NOT ALLOW MUSCLE SHIRTS) still blows my mind. I slacked on my research this time around, so I hope this review helps someone who is looking into staying at this hotel. I wish I would of seen a review like this one to avoid this experience - if I would known better, my family and I would of spent my dad's birthday trip elsewhere. I can humbly say I've definitely stayed at better quality "5" star hotels in Mexico.

Terrible customer service. I nade a reservation for a Prefered club jr suite and I didn't get it. Very bad customer service. Bugs in room and the AC was not working. This is the last time that I book anything here.

What a fantastic resort. If you're a beach person, a beautiful cove with nice waves. Absolutely no seaweed or rocks to stub your feet on walking into the water. The view provides for an unusual view of large rock formations. I never tired of looking at our view. The entire staff was amazing. Very kind and courteous to their customer client. They understand customer service and practice it daily from the resort managers on down. I can't boast enough how pleased we were with our stay at Dreams. The Portofino's restaurant was a delicious experience. I got the beef and wife had pasta. We upgraded to The Preferred Club. We usually do and have very high expectations. We were not disappointed. Our 20 something children enjoyed the bar and disco scene. Our congratulations to the entire staff for an experience well done.

Our visit to HUX was wonderful due in great part to the staff at Dreams. This is an amazing hotel! The hotel is right in the bay with tropical and ocean views. It is all inclusive but you don't receive the standard service. The staff goes above and beyond. Menus at dinner, all activities include, and an after dinner show that will leave you wanting more. Their is always something going on and if what is happening isn't for you, they have 5 pools to relax by. One of the pools is even adult only. I will be returning for holiday very soon. Everyone should visit the hidden gem of Mexico, Huatuloc

Super nice hotel right in the Tangolunda Bay. Everytime we visited Huatulco we would stay here, up until we decided to know smaller & cheaper hotels, the reason was because we did felt really bad for visiting the other bays (we´re already paying higher prices so why waste it, right?) Anyway, we do like this hotel, it has a few different restaurants (sushi, mexican, italian, etc), a few restaurants close to the pool (before it was Dreams, there were some stools in the water and bar access, sadly it´s gone), kids club (which ot my opinion there´s not enough activities for the kids). Some rooms have jacuzzi, other just a shower, each room has a coffee machine and the mini bar, stocked with alcohol, water & some juices, I remember they even put some chips in the room, but it´s been changing a lot. The service has always been really good, even at 2am when you have a bad ear infection, they were so helpful I will never forget.