Jessica C.
Yelp
The staff at this restaurant made our party feel very uncomfortable our whole dinner with loud comments clearly conveying that they don't want us there.
For context, we had a big party of 20 people for a last minute reservation. We called the restaurant FIRST at 8pm to confirm if they would be able to accommodate us. We saw that they were closing at 10pm on Yelp. We called for a reason to make sure it was ok. The lady was very nice over the phone and said YES and that they will be ready for us in about 30-45 minutes. GREAT! We were happy and grateful they could take our large party last minute.
A few people in the party show up to the restaurant at around 8:30pm and the rest trickled in till 8:50pm. The waitress was clearly stressed from the beginning and we couldn't understand why she was being so passive aggressive. She then told the first group of people after already being there for at least 15 minutes that the kitchen is closing at 9pm. Come to find out, the whole restaurant closes at 9pm! So #1, their yelp hours are wrong and #2, they told it was OK to come 15 minutes before they closed. Why say that and be very nice over the phone, just to be passive aggressive and clearly upset when we arrive?! When we found this out, someone from our group tipped our waitress $20 right then just because we felt bad about being so late.
When the last group of people came, one of the other girls working yelled to the cooks over the window (super close to our table) stating that "5 more people from the big party are here and said that 2 people are on the way and I told them that we close at 9pm". This is fine, however she said it so snarky and loud to obviously make sure we heard she was upset. You can tell the whole staff was just upset at us being there. We understand why (large party, late arrival). HOWEVER, they told us it was ok to come and we can be accommodated and also when to come which was 15 minutes before they closed. Had this been an issue at all, they should have said no to us coming. We would have understood! Instead, they decided to make it so uncomfortable for all of us. And the whole time we were being very nice and told them it's okay if we were separated into multiple tables because it was a big party. For the most part, the food was good aside for a couple people not being happy with theirs. But it was so overshadowed by our experience and the environment that the staff created.
Again, if they had said no to us coming, we would have understood! But the way they went about the whole situation was so wrong and unprofessional. Not a great experience at all.