Pieter D
Google
Disappointed with the Drostdy Hotel – A Shadow of Its Former Glory||||I recently visited the Drostdy Hotel in Graaff-Reinet, a place I have cherished for years as a beacon of elegance and hospitality. Unfortunately, my latest experience left me disheartened, as the once-iconic establishment seems to be losing its charm under its new management.||||Upon arrival, I noticed that the hotel grounds, which previously exuded meticulous care and tranquility, now appeared neglected. The once-lush gardens were unkempt, with dry plants and overgrown lawns detracting from the serene ambiance. This lack of attention to detail set a disappointing tone for my stay.||||Inside the hotel, service levels were mediocre at best. While the staff were friendly and polite, they seemed overwhelmed and ill-prepared to handle guest needs efficiently. Delays were common, and there was a noticeable lack of organization throughout. Conversations with staff revealed that new management had recently taken over, which may explain the inconsistency, but it doesn’t excuse the decline in standards for an establishment of this caliber.||||It’s disheartening to see the Drostdy Hotel in such a state, especially when it has always been synonymous with refinement and exceptional service. There is something amiss, and the magic that once made it a standout destination has dimmed.||||To potential guests: if you are looking for the Drostdy Hotel of the past, you may leave disappointed. I hope that the new management takes swift action to restore the property to its former glory, as it still has the potential to shine.||||Rating: ⭐⭐ / 5||Would I return? Not until visible improvements are made.