J E
Google
5 Stars from me. Been looking for good dry cleaners around my area and thankful found Farthings. It is not really local to me, as I have to drive. In fact, I have local dry cleaners, but have stopped using them (local one) due to quality deterioration. While I appreciate polite and courteous service, it becomes pointless if the outcome of service/the final product is poor. Farthings delivers on good quality service- outcome/final product. Will welcome them anytime in my local area. Perhaps Farthings should consider collecting and/or delivery within a 10mile radius .... Yes?
Cons
1. Drive to and fro, in working week (term-time), can be horrendous. In the holidays it's leisurely and enjoyable.
2. Be more courteous and polite on phone and in-person. Simply put...more smiles please. You are all beautiful as things stand, but your lovely smiles just add that little more shine to transactions. Pardon the pun (if indeed there's one there). No faults/complaints re text message (which is superb, by the way)
3. Make minor amends stick... Sorry, but the last one has come undone. Lol
4. Opening hours. With vocation in play, it would really be helpful if folk can come in earlier than 8:30am or later than 4:30pm. Can you do out-of-hours drop-offs?
Enjoy and have a brilliant weekend.