Dubai Aquarium & Underwater Zoo

Dubai Aquarium is visually impressive and definitely worth seeing at least once. The tunnel walk is beautiful but it last about 1 minute which I didn’t know and expected more. Seeing sharks, rays, and so many different species up close is a memorable experience, especially for first-time visitors or families. As an attraction, it’s well designed and very appealing. Unfortunately, the experience was negatively affected by the staff at the ticket counter. Two women were working there, and when I asked simple questions about whether our ticket included certain activities, they reacted in a very unprofessional manner. They laughed mockingly, spoke to each other in their own language, and sarcastically repeated my question back to me several times. This behavior felt disrespectful and made the situation uncomfortable. Another downside is the price. While the aquarium is nice, it doesn’t fully justify how expensive it is. In addition, the photo service is extremely overpriced — you receive only one printed photo for €40, while the remaining photos are sent by email. This feels excessive and takes away from the overall experience. In summary, Dubai Aquarium is a great outing visually, but the poor customer service and high costs significantly reduce its value. With better staff attitude and fairer pricing, it could easily be a much better experience.

The Dubai Aquarium & Underwater Zoo inside the Dubai Mall is an impressive stop, though it comes with a few caveats. While you can see the massive main tank for free from the mall, buying a ticket gets you into the 48-meter walkthrough tunnel and the Underwater Zoo on the upper level. The tunnel itself is stunning but surprisingly short; you can walk through it in about 10–15 minutes, but the view of the sharks and rays swimming overhead is undeniable. The real value lies in the Underwater Zoo upstairs. It is split into three zones: Rainforest, Rocky Shore, and Living Ocean. The highlight here is undoubtedly "King Croc," a massive saltwater crocodile that is genuinely awe-inspiring. The presentation and enclosure for him are top-notch. The penguin encounter is cute if you have kids, though the area can feel a bit small. I recommend the "Explorer" ticket if you want a bit more than just the basics, but skip the glass-bottom boat ride unless you have time to kill—it’s a very short loop and doesn't offer a drastically different view than the tunnel. Crowds can be overwhelming, especially on weekends. Go early on a weekday morning to actually enjoy the exhibits without being jostled. Overall, it’s a bit pricey for the duration (expect to spend about 60–90 minutes total), but it’s a solid, well-maintained attraction that offers a nice break from shopping.

We had a fantastic time at the Dubai Aquarium. The kids absolutely loved it and were excited the entire visit. The Gold Ticket was totally worth it — it lets you enjoy the full experience without feeling rushed and gives access to all the best attractions. The glass boat ride was especially cool and a highlight for all of us. Everything was well organized and very family-friendly. Highly recommend this if you’re visiting Dubai with children!

Visiting the Dubai Aquarium was an incredible experience and one of the highlights of my trip. The massive glass tunnel gives you a 360-degree view of marine life, making you feel completely immersed in the underwater world. Seeing sharks, rays, and colorful fish swimming just inches away was absolutely mesmerizing.

Dubai Aquarium & Underwater Zoo is one of Dubai’s most popular family-friendly attractions — a massive marine life complex located inside The Dubai Mall in Downtown Dubai. It combines a spectacular aquarium with an underwater zoo experience featuring a wide variety of aquatic and land-dwelling animals. 🐠 Main Features 🌊 Huge Aquarium Tank Houses over 33,000 aquatic animals of more than 300 species, making it one of the largest aquarium exhibits in the UAE. The main tank holds around 10 million liters of water, with sharks, rays, groupers and colorful fish. A 48-metre, 270° underwater tunnel lets you walk through the aquarium and see marine life swimming all around and above you. 🐧 Underwater Zoo Located on Level 2 above the main aquarium. Includes three ecological zones: Rainforest Zone (piranhas, giant catfish, reptiles), Rocky Shore Zone (otters, crustaceans), and Living Ocean Zone (Gentoo penguins, jellyfish). Features special residents like King Croc, one of the largest crocodiles in captivity. 🎟️ Tickets & Experiences Various ticket options are available depending on how much you want to explore: Basic/Standard Ticket: Includes access to the Aquarium Tunnel and Underwater Zoo. Ultimate/Explorer Tickets: Add perks like Glass-Bottom Boat Ride, fish feeding, animal encounters, and interactive experiences. VIP Passes with skip-the-line and guided tours are also available. Combo tickets with attractions like At the Top, Burj Khalifa may save you money. 📌 Tips Book tickets online in advance to skip lines and secure experiences that sell out fast. Plan about 1.5–2.5 hours for a full visit — longer if you do special encounters or rides. 🕐 Opening Hours The attraction is open every day: Sun–Thu: ~10:00 AM to 11:00 PM (last entry ~10:15 PM) Fri–Sat: ~10:00 AM to 12:00 AM midnight (last entry ~11:15 PM) 📍 Location & Access It’s inside The Dubai Mall — accessible by metro (Dubai Mall/Burj Khalifa station), taxi, bus, or car with mall parking. Dubai

Visiting the Dubai Aquarium and Underwater Zoo at Dubai Mall was an unforgettable experience for our family. From the moment we entered, we were amazed by the massive aquarium tunnel and the incredible variety of marine life surrounding us. Walking through the tunnel felt like being inside the ocean, with sharks, rays, and colorful fish swimming gracefully all around. The Underwater Zoo is very well organized and educational, offering a close look at different ecosystems and species. My child especially enjoyed seeing the penguins, crocodiles, and playful otters. The exhibits are clean, well maintained, and designed to be engaging for both children and adults. The staff were friendly, knowledgeable, and always ready to answer questions, which added great value to the visit. Safety measures were clearly in place, and everything felt very professional. The interactive experiences and clear information displays made learning fun and exciting. Located inside Dubai Mall, the aquarium is easy to access and perfect to combine with shopping or dining. Overall, the Dubai Aquarium and Underwater Zoo is a must-visit attraction for families and tourists. It offers a wonderful mix of entertainment, education, and awe-inspiring views of marine life. We truly enjoyed every moment and would happily visit again. 🐠🌊

Visiting the Dubai Mall Aquarium and Underwater Zoo is an unforgettable experience. The aquarium itself is massive, with a stunning suspended tank that houses thousands of marine creatures, including majestic sharks, graceful rays, and colorful tropical fish. Walking through the glass tunnel feels like being fully submerged in the ocean. It’s mesmerising to see these creatures swimming all around. Interactive exhibits and educational displays make it fun and informative for both kids and adults. It’s a perfect blend of entertainment and learning, and a must see for anyone visiting Dubai.

We didn’t enter the aquarium with tickets, but still managed to enjoy it from outside. Inside Dubai Mall, near the H&M store, there are large glass windows where you can clearly see the aquarium. We were lucky to see a mermaid show through the glass, which was a very special experience. At one moment, the mermaid waved to the kids, which made it a unique and unforgettable moment for them. The kids really enjoyed watching the fish and the mermaid from outside. It’s a great option for families who want a short and enjoyable experience without buying tickets.