Jessica S.
Google
Deeply disappointing experience — avoid this clinic.
I visited this clinic for a treatment on the recommendation of a friend, and from the moment I arrived, it was a series of red flags.
At reception, I wasn’t asked my name, just which treatment I was there for. Apparently, patient confidentiality isn’t a priority here.
Then, during the vitals check, they discovered they had the completely wrong patient file. Turns out someone else had been put into my appointment slot because we share the same first name. This level of disorganisation is genuinely concerning.
I was told the doctor “could accommodate me” if I waited - for an appointment that had already been confirmed via phone and email. I was told "about 30 minutes" and waited for over an hour.
When I was finally seen, the doctor never introduced herself. She seemed visibly annoyed and told me we’d do the consultation during the treatment. That “consultation” was three questions: whether I drink water, eat protein, and if I’m married. That’s it. If you’re seeking genuine, ethical medical care, especially for GI concerns, I strongly suggest looking elsewhere.
The treatment itself was awful. The doctor was incredibly rough during what should have been a therapeutic process, leaving me cramped and deeply uncomfortable the entire time. It was aggressive, not clinical, and certainly not acceptable.
Afterwards, she was impatient while I was in the bathroom and immediately tried to upsell supplements I didn’t need.
The pushy sales tone was completely inappropriate, especially after the poor quality of care I’d just received.
Then came the final insult: I was charged AED 800 for the treatment (fair enough), but also AED 300 for the “consultation” which, as I mentioned, barely lasted a minute and provided zero value.
This clinic seems more interested in squeezing money out of clients than providing respectful, competent care.