Ahmad BIFARY
Google
Our recent stay at this resort was far from the relaxing getaway we'd hoped for, marred by a litany of issues that made the experience incredibly disappointing.
From the moment we arrived, it was clear the facilities were dilapidated and poorly maintained. This extended to our room, which was unfortunately plagued by a significant presence of ants and other insects. It was unsettling to find them crawling in various areas, making it difficult to feel comfortable or truly relax.
The problems didn't stop there. The air conditioning system in our room was faulty, barely providing any relief from the heat, which made sleeping and spending time indoors quite uncomfortable. To make matters worse, we experienced a complete water outage during our stay, which is simply unacceptable for any accommodation, let alone a resort.
The service, unfortunately, did little to compensate for these physical shortcomings. We encountered poor service from staff, both on the beach and from the room cleaners. It felt as though there was a lack of attention to guest needs and a general disinterest in providing a positive experience.
Overall, due to the unsanitary conditions from the insects, the dilapidated state of the facilities, critical failures like the air conditioning and water supply, and the unsatisfactory service, we cannot recommend this resort. Save yourself the trouble and look elsewhere for your vacation.