Miles Bo
Google
I was very disappointed with my stay at the hotel Dunav. The rooms were dirty and full of stink bugs, which made the whole experience very unpleasant. Unfortunately, the customer service was also poor, especially the blonde woman at the reception who was very rude and unprofessional. She even tried to rip us off, which is unacceptable.
However, I have to admit that there were exceptions and some of the staff members were really nice and accommodating. Despite this, the overall level of service was subpar and did not live up to my expectations.
The only positive thing about this hotel is the location on the beautiful Danube river. However, this is not enough to outweigh the shortcomings in terms of cleanliness, service, and maintenance.
Overall, while there were some exceptions, I would not recommend staying at the hotel Dunav as it offers poor value for money and is a disappointing place to spend your trip.