Dunkin'

Okay, I have been frequenting this place for a while and I feel it's time I write my review. The food is wonderful! I love their bacon, egg, and cheese breakfast bagels, the hash browns, and the loaded hash browns. The wife loves their bacon, egg, and cheese croissant, the sweet black pepper breakfast sandwich, and she also loves their loaded hash browns. HOWEVER, I have noticed a lack of consistency with this location. The staff seems to get confused and mess up either my coffee or the wife's coffee whenever we order food alongside it. We catch it every time and we have them remake it. But it's just rather annoying sometimes that when I want something to eat with my coffee, I see my coffee coming out not as expected. I love my iced mocha latte, and the wife loves her cereal and milk latte and her iced vanilla lattes, but only if they come out right.

I really wanted to like this Dunkin' on Weber, but nearly every visit ends with something missing from my order-whether it's a donut, a drink, or a breakfast item. It's frustrating, especially when you don't realize until you've already driven off. The staff is polite, and the food is decent when it's all there, but the lack of attention to detail is hard to overlook. Double-check your bag before you leave- or better yet, consider another location until they tighten up their service.

I visit Dunkin if not daily, every other day. They’re always so kind and helpful. Today’s visit I ordered a new drink and the worker who served me was extremely helpful in making sure it was to my liking. Please be sure to give your employees the recognition deserved. I don’t know their name just that they had beautiful blonde curly hair and an infectious smile. May the Lord bless all the workers and bring joy to their hearts! Blessings from my little family to yours!

They are fast! And it's a lot! taken how many people they had this morning. And we both loved their breakfast deal - I don't eat meat but all my man eats is meat. Great place. Great service 👍

I accidentally placed my mobile order at the wrong Dunkin’ location, which was my mistake. However, when I went to this store and explained the situation, the staff showed no care or willingness to help. Instead, they just told me I would need to pay and order again. I understand mistakes happen, but good customer service is about showing understanding and trying to help the customer when possible. Unfortunately, that didn’t happen here, and it left a bad impression

It was about 6 or 7 in the evening. I ordered 1/2 dozen mixed donuts. They were old and hard. Probably been sitting all day. I usually go earlier and have never had an issue. So it's best to go earlier in the day

We ordered 2 sausage, egg, and cheese croissant sandwiches both were burnt to the point they were inedible. The donut holes were supposed to be a variety pack of 25. 21 were regular and 4 were different. Absolutely love that ratio. All the other donuts we got were dry, bland and did not deliver the typical flavor we expected. It's sad that HEB and Walmart produce better quality donuts and croissants.

I recently visited Dunkin' Go (drive-thru only), and I was thoroughly impressed! The experience was fast, friendly, fresh, and absolutely delicious. As someone who’s picky about customer service, I have to say they exceeded my expectations. The staff was welcoming, polite, and genuinely friendly. Even with a long line, they were hustling and keeping the energy up, ensuring everyone was taken care of quickly. It’s clear they care about their customers and delivering top-notch service. I’ll definitely be returning! 🔥🔥🔥🔥