Dunkin'

I really wanted to like this Dunkin' on Weber, but nearly every visit ends with something missing from my order-whether it's a donut, a drink, or a breakfast item. It's frustrating, especially when you don't realize until you've already driven off. The staff is polite, and the food is decent when it's all there, but the lack of attention to detail is hard to overlook. Double-check your bag before you leave- or better yet, consider another location until they tighten up their service.

I visit Dunkin if not daily, every other day. They’re always so kind and helpful. Today’s visit I ordered a new drink and the worker who served me was extremely helpful in making sure it was to my liking. Please be sure to give your employees the recognition deserved. I don’t know their name just that they had beautiful blonde curly hair and an infectious smile. May the Lord bless all the workers and bring joy to their hearts! Blessings from my little family to yours!

They are fast! And it's a lot! taken how many people they had this morning. And we both loved their breakfast deal - I don't eat meat but all my man eats is meat. Great place. Great service 👍

I accidentally placed my mobile order at the wrong Dunkin’ location, which was my mistake. However, when I went to this store and explained the situation, the staff showed no care or willingness to help. Instead, they just told me I would need to pay and order again. I understand mistakes happen, but good customer service is about showing understanding and trying to help the customer when possible. Unfortunately, that didn’t happen here, and it left a bad impression

It was about 6 or 7 in the evening. I ordered 1/2 dozen mixed donuts. They were old and hard. Probably been sitting all day. I usually go earlier and have never had an issue. So it's best to go earlier in the day

We ordered 2 sausage, egg, and cheese croissant sandwiches both were burnt to the point they were inedible. The donut holes were supposed to be a variety pack of 25. 21 were regular and 4 were different. Absolutely love that ratio. All the other donuts we got were dry, bland and did not deliver the typical flavor we expected. It's sad that HEB and Walmart produce better quality donuts and croissants.

I recently visited Dunkin' Go (drive-thru only), and I was thoroughly impressed! The experience was fast, friendly, fresh, and absolutely delicious. As someone who’s picky about customer service, I have to say they exceeded my expectations. The staff was welcoming, polite, and genuinely friendly. Even with a long line, they were hustling and keeping the energy up, ensuring everyone was taken care of quickly. It’s clear they care about their customers and delivering top-notch service. I’ll definitely be returning! 🔥🔥🔥🔥

Love Dunkin but the service here is unfortunate. I guess the speaker is broken because we could barely hear and the employee asked to repeat the order multiple times. So recognizing that there’s something wrong with the speaker, my husband spoke up so she could hear him. When we got to the window she goes, “please don’t yell next time”. We were caught off guard because he literally just spoke up because of the speaker issue. Yall are going to lose customers if you keep hiring people like this or not properly training them for a customer service position.