Angie C.
Yelp
I just returned from dinner and had one of the worst dining experiences I've received in a long time. This is the type of place that clearly does not care out serving customers, but merely looking to make a profit. My fiancé and I arrived around 8:30 on a Saturday night. The restaurant was half empty and the ambiance inside felt very odd. No music but the sound of pots clashing from the open kitchen and loud fans filling the room. We placed our orders around 8:40, and it took 1 hour to receive our food - with 20 mins to eat before they closed.
When we finally received the food, I was shocked. The pretzel appetizer looked identical to gas station pretzels and the beer cheese tasted stale and out of a jar. The nacho cheese from a gas station would have tasted better. Disappointing for $8.
The Chicago brat looked like the standard brat and buns you can get from the grocery store, and was the only decent tasting item from our meal. The warm potato salad side had undercooked potatoes. Mediocre for $13.
The worst was my elk burger, which was cooked well done, instead of medium well like they listed on the menu. Elk is a very tough meat, which is why it needs to be cooked medium rare. The burger also had no seasoning and was so bland I had to douse it with mustard and ketchup to be edible. The coleslaw tasted like it had been sitting out for a while, with the napa cabbage oversaturated with sauce. $15 for a tough unseasoned burger and old coleslaw.
The food quality, which mostly resembled microwaved frozen meals, made me wonder why it took an hour to get our food. Half way during our wait, our waitress offhandedly said, with her back turned, that there was a big group right before us, hence the wait - although the restaurant was mostly empty by that time. The staff seemed not interested at all in serving people. While we were waiting for our food, I even saw the servers taste a bite of the food, and grab ingredients (raw cabbage for the slaw) without gloves after handling dirty dishes. Never again. The best thing about the meal was the beer which was just ok.