Leo H.
Google
Highly recommend avoiding this store!!!!! Terrible customer-facing store associates today... as a relationship builder in my career, was grossly offended by the treatment. Firstly, as an annual tradition, my family visits Durango and we absolutely love the town! As a devout tourist, we generously purchase from many stores and support all the local businesses. We have never had a bad experience, however, today, I went back to surprise my wife with the most beautiful Native-American antique ($$$$) artisan gift. Much to my surprise, contrary to our visit 2 days ago where the gentlemen running the store were the most polite, warm, respectful, helpful and courteous; the ladies today didn't want to help, we're rude and brushed me off as a customer. Further, we agreed to a small discount with the gentleman helling prior visit, given the price of the piece, and they refused to honor or call the artist or gents to confirm. This is incredibly disappointing. Shop elsewhere! Will never return... would be a good move for store owner to contact me so that I can share the details that are so aggregious, don't deserve to have public forum atte tion here.