Durango Hot Springs Resort & Spa

Would be 5/5 if they treated locals better (I’ll post the good stuff at the end). It’s too expensive for locals to go regularly or get a season pass anymore, especially if you have a family and are not a 2nd home owner ‘local’. I am a hot springs enthusiast and would go so often if they had local deals, but at this point it’s only once a year. I’ll drive instead to Pagosa Springs or Orvis. For my hot springs fix. Few ideas of things they could do to help with their relationship with the locals: -Designate a “locals day” on a slower weekday, such as Tuesday, with a significant discount for residents -Offer discount due to distance from the hot springs, similar to what Pagosa Springs does (Valid ID showing residency within a 60-mile radius required). Picture shown is their locals deal. -Create an affordable locals-only season pass or membership (their current punch card isn’t a deal) For those wanting to go from out of town: -the facilities are BEAUTIFUL -Love that you can get food and adult beverages. -summer is nice, especially with live music. -gardens are kept beautiful with local foliage. -they say it’s a 2-hour soak limit, but that’s from the Covid days I believe, I’ve never seen them actually enforce this.

I’ve been visiting this place since it was Trimble Hot Springs, back when it felt genuinely local, down-home, and accessible to the Durango community. When it transitioned to Durango Hot Springs several years ago, prices increased, but they still felt reasonable and the improvements to the pools and facilities were understandable. At that point, it still felt like a place locals could enjoy regularly. With the most recent renovations, however, the pricing has jumped to $49 for a two-hour soak, which—by local standards—feels completely out of touch. While the updates are nice, they do not justify a price point that rivals high-end resort experiences in much larger cities. For many locals, this effectively turns what was once a community staple into an occasional luxury, or removes it from reach altogether. What’s most disappointing is the sense that the business has moved away from supporting or prioritizing the local community that sustained it for decades. Durango has always valued accessibility, authenticity, and community-oriented businesses, and this new pricing structure feels misaligned with those values. I truly want to support local establishments and was excited to see thoughtful improvements, but at this price point, it no longer feels reasonable or welcoming for regular local use. I hope ownership reconsiders how pricing and community access fit into the long-term vision for this space.

My boyfriend surprised me with an 80-minute couples massage, and while the staff was friendly, the overall experience was disappointing. Our appointment was at 6:00 p.m., and we were never informed that the spa amenities would be closing by the time our longer massages ended. Because of this, we felt extremely rushed afterward and didn’t have time to shower or relax. We barely had time to change before being told we needed to move our belongings to the other side and share a locker, which added to the stress. Another issue was the lack of attention to detail. My boyfriend was given a 2XL robe, while I was given a regular size that was far too big. I had to ask for a different size, which shouldn’t be necessary when you’re paying a premium price — proper sizing should be handled automatically. The family bathroom we were directed to was also very dirty and smelled unpleasant, making it unusable. Because of this, I ended up changing in the women’s locker room and my boyfriend used the men’s. As for the massage itself, it was okay but not exceptional. Overall, the experience felt rushed and poorly managed, and we weren’t able to fully enjoy what was supposed to be a relaxing and special treat. We were celebrating our anniversary.

My family and I had a great time at the hot springs. The large variety of soaking pools were awesome. It was fun to try out all the different ones. There is a food truck and beverage shack for libations to enjoy while you soak. The property is well maintained and the staff is friendly. They actively exercised quality control on the different pool temps. The only thing I would add is a swimsuit dryer in the locker rooms. I wholeheartedly recommend Durango Hot Springs.

The hot spring pools themselves were fantastic. Prices are a bit higher than we are used to for a 2 hour session. But my real complaint is that there is not even close to enough bathroom space. The ladies room has 3 toilets and 3 showers. After our 2 hour session, I could barely enter the ladies room and couldn't get anywhere near a shower or toilet. I was forced to leave and travel with all the drying minerals still on my skin and dying to pee.

I have been a pass holder for the last 2 years. Enough is enough. $100 price increase is outrageous to already outrageous fees. I bring all my visitors here and encourage social meet ups at the hot springs (although it’s getting harder and harder to convince others to go with the price increases). No more. These prices are crazy. Local tip to the tourist reading this review- don’t pay the 3 hour soak. You got suckered- they don’t monitor it- they just take your extra money. The showers are disgusting most of the time (unless you go when it first opens), and the evenings you’re almost guaranteed to be in a full pool with a couple whose not afraid to make out in front of everyone. They rarely monitor the 16 and older- don’t really care about this except when it’s busy because they are extra bodies you’re competing for space. All this I over looked before but just can’t anymore with the increased costs. I’m particularly upset because I asked in November when told my pass was about to expire if prices were going up at the beginning of the year. The gal at desk told me No, so I didn’t renew knowing I rarely go in Dec. I was quite surprised when I drove 30 min to be told the increased price and that the person at the desk couldn’t have known that in Nov. Well that’s not the answer I was told in November, but I thank that person for the false information because it opened my eyes to at some point us locals have to say enough is enough. $100 increase every year when the quality of the experience does not improve is unacceptable. Care about your locals Durango Hot Springs. Shame on you!

First time visiting in a while!Jessica, working the front desk, was very patient and kind in dealing with several (not very nice people) ahead of me. It didn’t throw her off her game - she was very kind and gave me the info about the new layout and amenities. I love how there is an “Adults Only” side so you can really just enjoy the serenity. The variety of pools and temperatures is amazing and the scenery is hard to beat. I do wish there was some kind of locals discount. This makes this experience accessible to the people who live here and invest in this community, instead of prioritizing tourists who (unfortunately) often treat service staff unfairly. Not the small town way.

If you’re visiting in the winter with your toddler/children and you’re on the fence just do it. We did the 2 hour swim and it was perfect. Lots of different temperature pools on the family side, also a gradual sloped pool and it had stairs. Our toddler is 2 (27 months) and had the best time. We had the best time watching him have a great time. They have a family room with a shower and the shower has soap, shampoo conditioner (not annoyingly fragranced, but smelled natural and nice) and every one was so nice and friendly. Just a wow experience. I personally woke up with a sore back and after our 2 hour soak I’ve felt amazing all day. We will definitely make this a regular activity when we visit Durango.

Every time I come to Durango I have to visit the hot springs. So many wonderful minerals our bodies are depleting. They have live bands at night

Had a great time at the Durango Hot Springs! The facility was very clean and very well maintained. They offer lockers for a fee, but there are plenty of places to put your belongings outside, including cubbies and chairs. The staff was also very friendly! They have a plethora of pools to choose from all with different sizes and temperatures. My favorite part was the cold plunge! I believe it was around 43°!!! This was a great place to go with my family; they even section off an adults only side and a family friendly one. The drinks we had were delicious and decently priced. They had small snacks for sale as well as a food truck. Our party spent two hours here and it was a perfect place to relax and enjoy the surrounding nature. We all agreed that it was a great choice and we would totally go back!

We were visiting some friends who live in Durango, and I was very excited to stop by here! I was surprised by how many hot springs there was! Multiple levels and a large pool for kids. I really enjoyed myself and will be back when I'm in town!

Enjoyed the area. We went at 7 hoping for less kids..wrong. There were kids on each others shoulders and falling in. One group had 6-8 kids with them and they were going from pool to pool. Was a bit annoying. Only got an hour of being able to relax.

did a two hour soak for $39 from 5 to 7 so that we could watch the stars and it was splendid we got drinks which were reasonably priced and food from the food truck wasn't amazing but wasn't terrible. very clean and quiet would definitely go back or try out one of the massages great prices, great relaxing atmosphere would recommend going at night so you can see the stars.

Definitely one of my favorite hot springs I've visited. I loved the huge selection of temperatures they gave and they even have cold plunges as well. The two hour time limit was plenty just make sure to bring your own towels!! They have their own changes rooms and restrooms. The property was huge and they have bars, food trucks, and some nice live music to listen to while you're soaking.

I was visiting my friend who had been here before. She had brought towels and robes for us to use. I found it odd that towels were not included in the fee, but I could see the opportunity to upsell customers if they came without bringing a towel and having to buy theirs on site. Besides that, for a Saturday it wasn't too crowded. I think by having reservations they keep the headcount low so the pools are not too crowded. It was fun moving from one pool to the next. The staff was super nice. One of the workers actually gave me his hair tie to put my hair up. Really sweet gesture. I'll definitely come back in the winter to experience the pools in the snow.

I have to say I was very pleasantly surprised. I went to Pagosa Hot Springs a couple weeks ago they say it's the Disneyland of Hot Springs. I have to say Durango was cleaner/ nicer, and I just liked the feel better. Chandler at the front desk was absolutely amazing she Explained everything to us like the different different temperatures to the Food trucks, libations showers and changing rooms everything she was very thorough. Absolutely amazing. Wonderful customer service.

I wanted to get a massage at Durango Hot Springs , they open at 9 am and I started calling at 9 with no answer. The phone line to the hot springs answered but the line for the massages did not. I was told to leave a voicemail which I did and never got a call back. After calling 5 times and leaving 1 voicemail between the hours of 9-1 I gave up.

This is a really beautiful place and we always stop here when we are in Durango, but this time we felt like we were at a public pool due to the noise of all the screaming kids. It was horrible! We went at 7 p.m. and there were so many kids running around like little animals with no parent in sight. We decided to go in the evening because we thought there would not be so many kids there but we were in for a rude awakening. Alot of the adults were also very noisy. We were very disappointed and will probably not go here again. It's a shame that the staff does not go around the property to tell people to be quiet and tame those wild kids. Maybe they should not let kids go after 7 p.m. so adults who wan to relax can do so in peace and quiet.

Well, everything exceeded expectations . It's beautifully landscaped, you look at the mountains while you soak... there's a big common lawn for sunbathing or a snack... the spa services are exceptional... wildflowers everywhere... and you get the health benefits of the springs! Insider tip... Book a spa treatment and your 2 hour soak is free. Peaceful and restorative experience I don't think my photos do it justice

I had a relaxing time at the Durango Hot Springs. There are many pools to choose from that are different temperature and they are devised between family friendly and adults only. Plenty of concessions to choose from. The pools are part of a spa and resort experience which is why they have a higher price. I was surprised that they had too many rules that were somewhat enforced. I was even more surprised when eating food at the pools was allowed. It was gross smelling and seeing people eat finger foods next to you. Drinks I would have been fine with. I would recommend visiting the pools for a man made hot spring.

I came in the middle of the day there was no line for check in and was not busy at all. Pretty much always had each pool to myself. Book your soak online beforehand. Super relaxing and a variety of different temperatures in the pools. Made for a relaxing day after snowboarding. There is food available for purchase.

This was our most relaxing family experience during our week in Durango. There are several pools and tubs on the family side that very from 65-110 degrees. The scenery is exceptional and we moved throughout all of the pools over a four hour period. They also had reasonably priced alcoholic and non alcoholic drinks. Please add gluten free options to your food truck so we can stay longer next time (my son has a wheat allergy). Thank you and we will definitely be back soon and suggest this to everyone who visits Durango!

One of the nicest hot springs I have ever been to. Very well maintained with well over 15 pools to choose from of various temperatures, sizes, and depths. I like how the whole place is divided for a family section that is kid friendly and an adult on section. The facilities were well maintained and clean including bathrooms and showers. The bar was open with two food trucks present. People seemed to be enjoying the drinks and such. I would recommend trying it out!

Spectacular! Sunday afternoon of Labor Day Weekend - we totally lucked out and it wasn't crowded. Their pools are all outdoors....they have quite a few. Most are small, so it's intimate. But quite a few are tucked up into the hill so it feels quaint and secluded. Definitely need to make a reservation before coming here. Don't plan on just walking in. We did and the front desk folks gave us grief about not making a reservation. Thankfully, they had a few openings, so they let us buy 2 passes that allows you a 2.5 hour visit. (I have no idea how they police this, but we were ready to leave after 2.5 hours.) The inside bathroom/changing area is small. I recommend using the outdoor changing area which were individual closet-like rooms. But they were individual so you had your own personal-private space for the 5 minutes you need to change. They had lockers to rent to hold your stuff. They also had towels to rent too. (You can bring your own.) I highly recommend you wear flip flops or something on your feet while walking in between pools. The property is invisibly split into a family side and an Adult Only side. The smaller, deeper pools on the hillside of the property are Adults Only. They also offer alcoholic and non-alcoholic beverages at their outdoor bar. There was a food truck also on-site that served tacos and sandwiches. We tried the tacos and they were excellent! You can bring your own water bottle but that's it. No outside food or drinks. They are building new pools, but the folks we spoke with didn't know when they would be ready. The grounds are well kept and lush. Very Zen-like. We will totally be back again the next time we are in Durango.

Durango Hot Springs requires their patrons to shower before entering their natural pools. They do not mention that you need to bring your own towels. They do not offer towels as a courtesy. They force you to pay over $14.99 for a used hotel blue and white striped pool towel. The young workers at the front desk explain that this policy is posted on the FAQs but they couldn't show us where when we asked them. STAY AWAY FROM THIS NICKLE AND DIMING ESCAPADE. waste of money and time.

We really loved this place! I was hesitant on paying the admission price ($40) but now that I've been I would definitely return! Try and go on a weekday, the place gets very crowded on weekends. We went on a Wednesday evening and had most of the springs to ourselves. The property is expanding, so the back half does have some construction at the time of posting this review (august '22), but it's a great hot spring to visit. Lovely views and a large property, this place was fun to explore! They also offer food and alcoholic beverages which you can take with you into the Springs. Really great spa!

This might be the best place in the world. I booked this trip as part of a Christmas trip for my family. We had a group of 6 go with ages ranging from 8-43. Everyone had a great time. I was initially concerned that my 8 year old would be bored but the area is split between family and adult areas. Both areas are visible to the other. The pools were amazing after a long hike and several days of skiing. The pool temperatures range from 53(cold plunge) to 113 and a few big swimming pool areas in the 80's. My son had a blast in the bigger pools and even enjoyed relaxing in the 90 degree areas. So if you're worried about your kids, don't be. The showers were clean and very useful. The snack bar served boozy and regular drinks which were all good and hit the spot. I highly recommend this place to anyone.

Lovely facility. Spent 2 hours soaking in the various pools. Beautiful grounds. Clean bathrooms. Nice outdoor changing rooms. Great food truck serving a mean chimichurri steak and fries. Will be back!

Great place to soak while visiting Durango but it can still use some improvements. First the locker rooms are very small. There is only a few stalls for showers and restrooms. They did say there was showers and changing outside but there were no signs to find them. It would also be nice if they had dryers for wet gear so your not packing out your stuff soaking wet. The lockers are also very small so I recommend hauling your own bag around. It was nice that they had an adult only side and family section. But I wish they had additional maps outside of the pools and other building surrounding the premises. The staff also regularly checked the pool temps and made updates to the signs at each pool. I also wish they had more areas to hang our towels. The concession had no food and only had drinks to sell. They say no outside food or drinks but it would be nice if they ensured they had these options at the concession we were told they sold out on food. We ordered a couple of margaritas and beers which were kinda pricy but it was nice to have something cold to drink while soaking. You must also reserve your time slot online which was a pain using a phone. Their mobile website was not very friendly and it took a few of us using various phones to be able to book with all the glitches it had. We had no issues checking in when we arrived but I hope they work to resolve their website issues.

Beautiful setting with several pools of various temperatures to choose from... including the 47°F cold plunge pool that will really wake you up, Wim Hof style! Santé!

I loved the environment and service. The setting is beautiful, the spa's wonderful and my massage was perfect. I left there feeling much better and ready to tackle anything.

Gorgeous views. Great soaking pools. Love that each one was marked w the temp. Our favorite was "purgatory" - the yin Yang shaped pool with half 41 degrees and the other half 106. Facilities were well maintained and prices were fair. Soaked under the shade of huge pines and next to blooming daffodils. Although it was a busy day during spring break- there were enough pools for us to have each one to ourselves. One of the highlights of our trip!

First of all I super impressed with the customer service because of how quickly they shipped an item we left behind to me. I think I called on a Sunday and the package arrived at my home in California on Thursday. Super easy and seamless. Cost me 18 bucks but they were on top of it! Second, I liked the selection of natural products in their gift shop and the quality of the amenities in their showers - all natural ingredients! Third, we went on a Saturday night and it was crowded but the variety of pools and spaciousness of the grounds were nice. If I was to go on a less crowded night I would have been happier but we managed. We had kids in tow so it was nice they had a good area for families and separate for adults only.

This is the tale of 2 contrasting experiences. The positive one is that the hot springs are really lovely - so many different pools, the grounds are well kept and clean, there's a great space for families (and for adults if you want to just chill) and overall it's a great space to lounge. The negative one is that the front desk staff are absolutely terrible - they clearly do not want to be there, have no hospitality etiquette and are just overall a real pain in the ass to deal with. We brought 2 families and had expected to get dinner there from the taco truck on the property. We called to confirm that they'd be serving dinner and were told yes. Then we confirmed again at the front desk and they said definitely around 6. By 6:30, there was not a soul in the taco truck and when we went to ask they told us that the vendor has decided not to come after all and had just told them 30 min prior. Anyone who has children knows that not having a dinner plan can get pretty dicey pretty quick. We had to leave ahead of our reserved time slot ending so that we could get some food for our kids. We spoke to the manager and he did offer a small refund (begrudgingly and blaming the vendor all the while), but the front desk girls were completely unprofessional after the left, claiming they didn't know how to give a refund (they finally figured it out). It's too bad cause the facility itself is quite nice but the service is pretty ugly.

Love this place! It exceeded my expectations. Just based on location I wasn't expecting much, but we were so surprised. It's tucked in back of the RV resort, but the hot springs are beautiful done. It's peaceful with many different temperature pools to try. The largest is kid friendly and was a very nice 92 degrees and kid were having a blast. The facilities and changing rooms are very we kept, and the staff very friendly and knowledgeable. We also enjoyed a few beverages from the bar area on-site. Overall it was a very relaxing experience, and I can't wait to visit in the winter on our next trip.

Absolutely loved these hot springs. Clean, new, and a very chill vibe. The best part is that they're family friendly. Thanks a lot to the owners for making that happen. One side allows kids and the other side is adult only. They have a variety of pools from 99 degrees to 110. Only subtracting one star because it's expensive now ($38 per person). Otherwise an awesome experience.

Beautiful grounds and a lovely experience. The bathrooms leave a lot to be desired but every thing else was lovely!

The best part of our trip!!! This place is awesome and we came multiple times to enjoy the relaxing springs. I love that they have lots of small pools so there is no trouble finding a more private place. There is a huge variety of temperatures too and even a cold plunge! Great selection of drinks and we even got food from the food truck and it made for the perfect snack. No sauna right now but the springs were more than enjoying for relaxing. Over all such a great place to visit during a getaway.

Beautiful facility! My husband and I went here during our honeymoon and left feeling relaxed and happy. Hot springs were soothing, drinks were tasty, and the facilities were clean and beautiful.

I'm being generous because there's work that needs to be done. The grounds/pools themselves are fantastic. It was an exciting surprise to find ~10 4 person pools stacked along the side overlooking the larger pools. I loved that those weren't an extra charge! But... For a "spa" like environment, the womens locker room, is incredibly subpar. The three shower stalls need some serious bleach and elbow scrubbing. You MUST bring flipflops. For the $30 2-hour adult pass, I think having a hair dryer, bottle of lotion, towel service, and a "salad spinner" bathing suit water removal device should be provided. I loved how the grounds employees were checking here and there for the water temps and what not.

Stunning!!!!! A truly fantastic place that exceeded all of my expectations. The staff are friendly & professional. Easy to book reservations online with very reasonable prices. The outdoor area is LARGE, beautifully landscaped, lit & laid out. I loved that all of the pools have signs showing their different temps. Other patrons were so friendly... but also very considerate of those looking for some quiet time to relax & enjoy. I would highly recommend Durango Hot Springs to everyone!!!!!!!

Great times with our entire Family here over the winter break. Our kids loved it as well as all of the adults. Drinks could be a little more reasonably priced now that inflation is down in the 3's and we all know booze sales have declined so let's price things better.

The hot springs here are so relaxing and beautiful. I'd highly recommend visiting if you're in Durango!

We took a day and went to the hot springs just to soak and relax. The experience was absolutely perfect. First of all I love the fact that its reservation only so it never gets too crowded. The day we went was PERFECT! Very few people there, we had a tub to ourselves the whole time. There are a good number of pools all at different temperatures. B loved the yin and yang pool where he happily want from hot to cold and then cold to hot. Me, I'm at the hot springs for the HOT so I skipped the yin and yang pools and just basked in the warm water looking out at the beautiful view. Can't wait to go back!

This is a very nice looking place but has very unhelpful staff. They charged me twice and when I explained to the front desk, she said only one would be charged and I just need to give it time. Then I called after 2 days and they deferred me to write an email. I wrote an email and explained, I asked either for refund or let me go there again and got no reply. They charge you and after that there's no service. Very unpleasant experience.

Expensive and over priced. I wish they did a couple day pass and we'd come more often. Beautiful grounds, tranquil. I wish bathrooms were accessible from the outside. There's about 20 different pools, which is awesome. Views are great and the locals are amazing with cool stories. If we were in town we'd possibly go back again but for the price, I'd just go somewhere else. Everything but the price and accessible bathrooms (when wet) was great.

Clean, great options on hot spring pools, and after visiting Pegosa Springs hot springs, this is a much better choice.

Greta place to relax! So many choices of different jacuzzis. I like grizzly and purgatory the most!

A lovely location and just perfect with a snowy backdrop. Not too crowded around 2.pm on a weekday. We tried about 4 pools and really enjoyed the lollygagging. The price seems high but honestly its the same as three cocktails on a night out and much healthier. We stored our bags in the outside caddy viewable from the pools. There is a bar but we did not avail ourselves. The steps can be slippy so be careful and bring flip flops if you have them.

Wonderful and relaxing spot in Durango. A bit expensive for only two hours of soaking, but we had a great time.

I loved how fancy this place really is. The staff super friendly and the place is brand new. I love how clean it was and I really delighted with the free soak ! They have several soaks and it reminded me of Iceland blue lagoon. It's was natural springs and the stones and layout real easy to maneuver. My massage was 60 minutes and they got me out of the salt pool! Luxury

Really fun experience. The hot springs we nice and great after a day of skiing and snowboarding. The price was reasonable, and the service was nice. The dressing room and hot you enter the pools and exit the pools was a total mess and almost ruins the entire experience. I spoke to the manager and he led with yes we know it's a disaster we have outgrown the facility. With some simple fixes this could be a great place. Would recommend but come already in a robe or sweats to avoid the entire locker room mess.

Beautiful setting. Friendly staff. Loved the flowers and trees surrounding the pools. Not crowded so we found our own spot to relax. A bit expensive for a few hours but definitely relaxing. Even on a summer afternoon it was refreshing.

Visited one year ago and again a few days ago. The pool is a huge improvement, but charging $20 for two hours is a bit stiff, especially with the massive construction still happening. We camp nearby and relish the shower after the time in the water. The pool is huge now, and is really nice to cool off in. The area pictured where the cool water spills into the pool is a nice spot to relax the shoulders. The spa in the picture was 105F when we were there, which is nice for a hot spring. They have several other pools now that are a few degrees cooler. Check in was slow, as the attendant didn't know what she was doing, and the guy who did was too busy with another customer to help out. One member of our group got a 20 minute massage which she said was overpriced. I am looking forward to returning next year when the construction is hopefully all done and the virus is done with. The place is imperfect, but still the best there is in the area.

This was surprisingly one of the nicest hot springs we have ever been to in beautiful surroundings! There are 32 well maintained and private soaking pools varying from 90-110 degrees along with a couple of cold dips. Each pool is surrounded by lovely gardens with a lawn in the middle that divides the adult from family areas. The staff is top-notch, very flexible, attentive, courteous, and accommodating. There is a nice bar that is not at all overpriced, and good food options. Best of all, they only allow up to 30 people in each 1/2 hour with reservations, so it's never crowded. Overall, a very relaxing experience that we would recommend to anyone!

The customer service is awful and they do not care about the community. As always it took my husband and I multiple un-returned phone calls to be able to book a massage for our anniversary. Unfortunately the morning of our massages I woke up to a cough, body aches and a fever. My husband called every few minutes for two hours to cancel our appointment. He finally got a rude person to answer about ten minutes before the appointment. And they charged us full price, regardless of the fact that had I shown up ill they would have refused service any way. They are unreliable with returning phone calls, greedy and have rude customer service. We used to go there frequently to soak and would do couples massages 2-3 times per year. We will not be returning under the current ownership.

So much fun we went back a second day! Great for families with small kids who love water. We went on a snowy, rainy day and has a great time still. Price is higher but the resort is large. Clean family restrooms and hot showers. Make sure you have towels (prices are steep on those too). Good bar with mixed drinks and the food truck has family friendly eats. No more expensive for food/drink than anywhere else. We had a lot of fun with our 4 year old and 14 month old.