Eagle Mountain House & Golf Club

A Timeless Retreat in the Heart of Jackson I’ve been coming to the Eagle Mountain House for 30 years. My first visit was for my cousin’s wedding, and I remember being struck by the grandeur of this expansive, historic wooden hotel—and of course, the stunning mountain views that are just as breathtaking today. I keep coming back because Jackson is such a quaint and charming town, and the Eagle Mountain House never loses its magic. Sitting on the front porch in a rocking chair, taking in the view, I often glance at the railings and admire the craftsmanship and strength of this old-fashioned structure. You can feel the history in every detail—decades of guests who’ve made memories here. Inside, the hotel has seen some thoughtful updates, but I’m glad the original wood floors still creak in places. It’s not ultra-modern or luxurious, but it’s wonderful in its own, nostalgic way. The staff are friendly, local folks who genuinely seem to care about doing a good job. If you’re looking to be charmed by Jackson, New Hampshire, I highly recommend giving the Eagle Mountain House a try. It’s a place that stays with you.

Unique experience for those who like historical buildings. Although clearly struggling a bit, this hotel has its own unique charm due to its history. Don't expect to be served on a gold platter or for the hotel to have high tech gadgets/etc. Unlike many other hotels nearby, this one is tucked away halfway up a mountain with a great view, away from the hustle and bustle of North Conway. It has plenty of things to do, including a game room, fitness room, a hiking trail behind it (moderate), golf course and if open, a swimming pool. I recommend bringing a card game or 2 to play with family! Maintenance/room service could be just a little better (things could be cleaned deeper), but the lady who serviced our room (123 from 6/9 to 6/12) did a great job, so thank you! Fair warning though, most rooms are designed for 2 adults and 1 kid at most. If planning to have 4 adults, bring an air mattress. You can also request a refrigerator for $10/night if you need one. Most rooms likely come with a TV and 2 power outlets one of which has been expanded for the TV, so plan your power consumption carefully. Overall enjoyed the stay, and didn't run into any bug issues or anything, but would suggest to the owners to have a deep clean, particularly the first floor hallway: it smelled a bit weird during our visit.

We had our wedding at the Eagle Mountain House, and it was truly the perfect place to host our special day! From the very beginning, Linda was incredible to work with—she patiently answered all of my questions and made the planning process smooth and stress-free. On the big day, Linda and Lori went above and beyond to bring my vision to life. Every detail was exactly how I had imagined it. The venue itself is absolutely beautiful, but what really made the experience exceptional was the amazing staff. The wait staff were attentive and kind—when my sister accidentally got ketchup on her dress, they jumped in right away to help clean it up. Linda even brought club soda to help with the stain. These little moments truly meant so much and showed just how thoughtful and prepared the staff were. We couldn’t have asked for a better venue or a more caring team. If you’re considering Eagle Mountain House for your wedding, do it—you’ll be so glad you did!

Our wedding at Eagle Mountain House was the stuff of dreams! The first time we laid eyes on the hotel, we knew it was how we wanted to start our lives together. We went to check it out and had a meal there and spent the night, and we were positive. Over the course of the next year, Linda Boyer worked with us tirelessly, making every step fun and exciting. The weekend of the wedding was absolutely perfect. We started with yoga on the patio of the carriage house. What a beautiful way to start a busy day! We had Skydivers jump to land to surprise our guests, which was definitely a logistics challenge! The staff kept it a secret, and it was a smashing success! The ceremony site was out of a fairytale. The cocktail hour in the carriage house was definitely a hit! And then the reception in the event tent… I can’t really find the words… The service was flawless, the food was even better than we remembered from our first visit… Magical really sums it up. All of the staff were responsive and helpful as 40 rooms of our guests checked in. The breakfast buffet was outstanding. The veranda and public spaces in the lobby are so warm and inviting, and family that haven’t seen each other in many years were able to sit and visit comfortably. We highly recommend Eagle Mountain House to any couple looking to get married in a fairytale.

Staff was spectacular. Food was excellent and arrived in a timely manner. We love the room we ask for each visit and they never fail to deliver. We felt at home in the super cozy lobby with the fireplace going and the chance to visit with friends. The bartender was so fun and attentive. The front desk staff and our group coordinator went above and beyond. We are an annual group- and this year’s experience was AMAZING!! We all agreed! Sidebar: our son uses a power wheelchair and the special consideration that the entire staff gave us was spectacular.

Let’s talk amenity fee, new this year. In spring, the restaurant is open with limited hours, the pool is closed, no golf. When asked what we get for the extra $$$$; bottled water, board games, a room. The place has charm but apparently waiving this fee wasn’t going to happen. Quite disappointed. Will seek other options in the future.

Talk about some place special. Being a wedding photographer you can not ask for a easier place to work with. There staff is fast moving but laid back. Client first must be their moto. You get mountain views, wooded area and its own wooden bridge over a moody river. The venue spaces are perfect for any size party you will be hosting. I would for sure have my wedding there. The Eagle is also just a short drive down to Jackson Falls for some of the best bridal portrait photos of the day

Solid stay for a ski trip. The hotel is ideally located near North Conway (10-15 minute drive), Nestlenook Farms (1 mile away), Attitash (15 minutes) while being out of the hustle and bustle and traffic. We skated at Nestlenook one night and then had dinner at the Red Fox, all within a 5 minute drive. We did enjoy the tea service, cookies and games our first night. However, the other days we were out the door at 7:30 am and did not return until the evening. We love old and historic properties, so we don't mind the outdated features in exchange for the cool, old factors. Driving up, the hotel has the huge porch you would expect to see. We paid less than 1/3 the amount our friends did to stay closer to the mountain. So, as a base for the ski trip, it was affordable and served our needs. We packed coolers for food, etc. and did not eat at the restaurant or tavern. The tavern is recently updated and looks nice. We did use the coffee set-up in the morning. As people have said, the lobby is historic and lovely with a fireplace, puzzles, games and plenty of cozy places to sit. The rest of the hotel is a bit tired, with some peeling wallpaper and features. The rooms don't have a mini fridge or microwave. However, the closet fit all our gear so we had plenty of room for a family of 4. The water pressure and amount of hot water was great. The bathroom is a bit tired, as some people mentioned. However, for $150 a night during February vacation for a family of 4? It makes the ski trip a little more affordable and was a comfortable place to return to at the end of the day. Everyone we encountered for staff was friendly, helpful and polite!

Love this Inn, but where do I begin? I guess I'll start with the check-in. The hostess was nice as vanilla spice, treating us like royalty, all through the night. Our suite was sweet with fresh crisp sheets, giving us the comforts of home that just can't be beat. The history of the place, make no mistake, filled us with awe as we bellied-up the bar. We've been here before and love to make the score, stepping back in time to make the whole pleasant experience real fine. See y'all next time.

Had dinner here this week. Our meals were sub-par. The nachos were just gross to look at - a huge stack of chips with piles of horrible "salsa" plopped on top. Salsa was basic tomato chunks -- no flavor. The fish and chips were large but the second piece of fish was mushy. Service was just ok - couldn't figure out why everything took so long.

This place seems really nice. We always liked going here when in Jackson so booked a suite over the forth of July holiday last year. It's an old hotel. Which is part of its charm, but the suites reflect that but in fairness so does the price so nothing really negative. Nice view. It had shown a pool on the ad and there had always been one, but it was closed for renovation over the holiday. Kids live for pools so mine was bummed out. We tried to make the best of it by eating nachos and using the super neat looking downstairs play area with video games and stuff. I will preface my further remarks on the fact that maybe the forth is a big drinking weekend up north? We don't know , we aren't big drinkers. We enjoyed the first night, but the restaurant and bar area seemed to close at 8. It was pretty hopping. The second night I went down with my kid and got a table foe nachos as she was super excited about getting some, and they sat us and gave us menus. Previous to this.. I had the misfortune of taking the elevator down with an extremely inebriated woman who while nice had told me she had been day drinking at the bar and had been shut off. She was nice but a close talker who clearly fit the bill as someone who had been at the bar all day. She walked in with me much to my chagrin- but did have the sport to identify to the bar staff that while she was back and wanted another drink that i wasn't with her lol. Thanks lady. I had the misfortune of enduring her stories while I waited for my kid to get there and enjoyed a beer ( my first for the record lol ) When my kid got there we sat and looked over the menus but she was super excited for the nachos. She's 12. When we went to order they told us that the kitchen had closed. We had been sitting there for 10 minutes and " Tyler" our snarky waiter came and took the menus out of our hands, and told us there was no food options. We would have felt singled out ( ok we kinda did ) but there was a couple behind us that had Sat and were enjoying a glass of wine while looking thru the menu as well, and they also got the Kitchens Closed before they could be warned or order...... Anyway, we called around ( and the couple did as well ) but everything local had closed. All they needed to do was tell us when we sat and they gave us menus, that the kitchen was closing, so get your orders in. But they didn't. So.....we ended up fishing the emergency 20 dollar bill from the luggage, and spent 16 dollars on cheeze its from the vending machine and some Pringles. We finished with a fine desert of wheat thins that we had on the car. Sooooo kids - if your staying here, make sure ya cover yourself and bring cash for vending machine meals if its the weekend of the 4th of July, or ask that they promise to feed ya. And steer clear of Tyler. He will shut ya off and give ya the stink eye even if your with ya 12 year old kid and not the legless drunk lady THEY SERVED all day according to her. We really wanted to live this place. But my kid wanted a pool and nachos...and none of us wanted white cheddar cheeze its for dinner. They kinda needed a course on how to treat people. I wanted to help " Tyler ' take a Long woods walk. But like I said maybe it was drunk weekend. That said I'm sick enough of cheeze it's and Tyler that I'll never go back. Which is a shame cause it had a nice feel until the hunger set it. Lol

What an incredible 4 days at this beautiful historic hotel! The hotel hosted 3 evenings of incredible catered meals for our large party and made the events so special. The food and staff were wonderful and the views were breathtaking. There is so much to do around the area and I only wish I could have stayed longer! I fell in love and can't wait to go back!

Love the Eagle Mountain House. Great location and service. Laid back and relaxed feel. Love the porch and hanging out there either with coffee in the morning or at cocktail hour in the evening.

Having stayed many times we are overall happy. You do, however, need to know what your getting before arrival. This is a very old hotel. Quant only begins to describe it. I will let others describe what I mean there. I did on my most recent trip have a couple issues that are worth mentioning. First, the excessive heat throughout the building. It was uncomfortable warm. Our room on the third floor was so warm we had to have both windows open all night and even then found it near impossible to sleep. It didn't help that the pillows were like bags of air! The other issue was internet access. In fairness, my wife had no real issue with her internet speed on her iPhone, however I found it crippling slow on my phone, iPad, and laptop. I was there to work, and for me this was a real problem. This was regardless of where in the hotel I was attempting access. Not our best stay, but still nice enough to go back as these were isolated issues.

After quite a long drive, my parents, my guy and I finally arrived here at Eagle Mountain House & Golf Club for the evening. We were zip lining in the area the next day, so this place was the perfect spot for the night. Not sure what to expect, my guy and I made our way to our room by taking the seriously old elevator. I was a bit creeped out by it, but it was a really great elevator! The whole place in general is a bit old fashioned, but it has loads of character and I would stay here again! The room we stayed in was cozy. Mod cons and a window unit air conditioner, everything was comfortable and the bathroom was bright, the shower was powerful. My guy, being curious, the next morning, went downstairs for coffee time, which was really nice, as we were still a bit jet lagged from flying a few days before. We went further downstairs and realised that there is a game room which would be nice for kids to hang out in. We didn't order food or anything, but there was a huge eating area for people to have breakfast/lunch/dinner and there were plenty of people enjoying food while we were there. The outdoor setting is pretty amazing. It has the most amazing view of the mountains and there's plenty of spaces to celebrate things on the grounds. Lots of rocking chairs on the porch that wraps around the building which was nice. We had no issues, the staff were friendly and helpful and everything was clean and quiet and enjoyable. I would come back here for sure!

This place has over 4 stars on google and Expedia and that simply shouldn't be. This hotel was fine. Not good, not great, fine. The room we stayed in was NOT accurately shown on Expedia. Our room looks like it was built in the 60s and never really updated. The walls were PAPER THIN and for some reason there was a lot of banging around 6-7am, not sure what that was about. The Wifi DOES NOT WORK. They have several WiFi networks set up and none of them worked. They also don't have passwords on their wifi networks, come on guys. Sure it was a holiday weekend but every other hotel in the world has WiFi set up successfully. There also isn't good service here. This hotel is 15-20mins from wildcat and 10 from Attitash which is good. Overall not a good or great hotel and I probably wouldn't stay here again.

Awful. Can't believe they charged us $26 to play 9 holes with a cart. Tee boxes are all a mess. The only nice hole is Number 9 which is right in front of the Hotel/Inn. Sad... nice layout just needs a lot of work to get it back to where it should be.

This is a beautiful old hotel with tons of character. Staff was amazing and all facilities were great. Cute little pub and the lady loved the huge varanda. Actually booked another visit while there.

Stayed here for one night in June. Really cute area and lots to do within walking distance! Check-in was quick... and the cookies, blueberry/lemon infused water at the front desk was a nice welcome! The room was a good size, and we had a room on the third floor so the view was great. It's a historic hotel, complete with a very slow/historic elevator... the bed was also pretty uncomfortable, but overall it was a nice, quiet stay and I would stay here again!

Our wedding at Eagle Mountain House was absolutely perfect! Linda and Stephania are amazing to work with. They are very responsive and helpful! The day of my wedding they made everything wonderful. They did a gorgeous job setting up and decorating. Although it was raining for the ceremony so it couldn't be at the site I hoped for, it was still so beautiful. All of the staff at Eagle Mountain House was so friendly and helpful (Lauren the bartender was incredible and patient). The game room was so convenient with the kids attending! We just simply cannot say enough good things!

A last minute thought to book a trip north for the night, finding a pet friendly location limited us. I booked this on expedia, but called to double check the pet policy as expedia had no option, but it said pet friendly. I'm glad I called. There are 4 pet friendly rooms in this entire location. I was 'lucky to grab the last one available". The pet side... no dogs allowed in the lobby except checking in/out. A rule they should hold all accountable for. We saw a man with his small dog sitting by the fire so after dinner we thought we'd do the same. We were told that he couldnt be in the lobby. A slight downer but oh well. The bar was cute, but a little on the pricier side. Not outrageous but higher than I'd have thought. The restaurant was a bit too "gourmet" for my finicky husband so we dined elsewhere. The breakfast was a 'full buffet" with eggs benedict, 'green eggs and ham', french toast and breakfast meats... plain eggs would have been nice-again for my finicky husband. The room was basic but cute. The old wood furniture gave a great atmosphere. However the pipes need some help. Every time the heat kicked on, there was a really loud knocking sound.... and it kicked on every hour and a half or so. Over all a nice place stay with million dollar views, but the restless sleep was a turn off.

We come here every year and stay for four nights. We like coming here because it's a big, beautiful historic hotel with great views. It has a huge porch with rocking chairs which adds to the charm. There are pet friendly rooms which we take advantage of (for a small charge). There is a pool and the hotel is situated on a golf course. The rooms are older (as it is a historic site) but I think It adds to the charm. We have never eaten here, but the bartender does make some good drinks!

Called to book rooms an hour after we arrived at our original destination ( a disaster ) and was able to book two rooms on short notice. Person we spoke to was courteous and helpful. When we arrived, the same person registered us in and showed us where our rooms were. The rooms were old but comfortable. Being in such a historic building the rooms were small but after some adjustments, very workable. Yes, the floors, stairs, porch and beds were creaky, but you would be too if you were that old! The food in the restaurant was good but the only complaint my granddaughter had and another couple was Taco Tuesday. Evidently their Taco Tuesday was not as she thought. She thought it would have been something like a taco bar with all the fixings, but, their version was short rib, pulled pork and scallop tacos. Not very kid friendly. Since they have the setups for the breakfast buffet, it wouldn't be too difficult to setup a taco bar that would be fun for kids and adults who enjoy family taco night. Lastly, if you serve rolls with seeds (maybe nuts, too), your wait staff should know what they are in case of allergies. Not only did they not know, neither did the kitchen staff as the outsource the product from a vendor and did not have an ingredient list. Not good. Overall, we would stay here again.

Visited for a fall wedding. The surrounding atmosphere was breathtaking. The resort itself is super old and is in desperate need of upgrades all around. The "aged" look does give it an Old New England feel to it, which some may like. Jackson Falls is right down the street and you're not so far away from a few outdoorsy things to do. Overall, we had a good weekend and the place grew on me a bit. The front porch overlooking the mountains was fantastic and relaxing. Wedding food was decent but not great. I did order four cheeseburgers one afternoon and a side of onion rings and it cost 70 bucks. Yep, 70 bucks. So, take or leave it with this place.

We came for a wedding and stayed a night. The hotel is obviously very old and historic, so it has its charms, but (as other people mentioned) the floors are creaky and the elevator is sketchy. We had a room right across from the elevator so it was clanking around in the night. The beds were heavenly, though. We had a great nights' sleep. The game room was interesting, would be great for families, although we only played a few rounds of ping pong. The breakfast buffet had a lot of yummy options; the waffles were fantastic! This is very much a golf resort, though. We tried to walk around to enjoy the views and got scolded by golfers. If golf isn't your thing, there doesn't seem to be much else to do nearby.

The hotel does have character and a charming location but in dire needs of an upgrade. There were spiders in our room, pool was dirty, very small room, just not what we were expecting. We were there with our 2 children and there was nothing going on at the hotel, arcade is old and sparse. There were barely any staff to be seen. Front desk person not so friendly, seemed annoyed at requests for more towels (no house cleaning with COVID restrictions, another downer) Parking is inconvenient when your room is on the opposite end which ours was. After 8pm, there is no food, so bring snacks, vending machine is bare! We left early.

I love this place. This is what I think of when I think of a historic New England Inn. It's extremely comfortable, and is charming. We ate at the restaurant and the food was top notch. The waitperson was nice, and had a great sense of humor. In a bucolic area, ever so close to the Pinkham Notch visitor center, this Inn is close to everything, and isolated enough, as well.

A great place to stay for the fall/autumn colors. Staff were ridiculously friendly and ask them about where to hike to see the colors and there's plenty of great reccomendations. Rooms as the reviews say are old, and dated. But this is what you expect from a historic hotel. They have a spa, which hilariously consists of just one tub and a slightly old person smell. The historic hotel is like a quick step onto the set of the Shining. Service is great and makes up for all the quirkiness that surrounds the hotel. I'm glad we stayed there and would always recommend it as a place to stay when you're in the White Mountains in NH.

My experience is based on my stay at this hotel for a conference, which apparently equates to being a second-class citizen. The staff was awful, especially in the dining room (with the exception of the fabulous dining room manager). The $10 "buffet" consisted of slimy fruit salad, a vat of yogurt, and stale looking muffins. No toast, bagels, eggs, bacon, pancakes, etc. Originally, the waitress told us that was our only option for breakfast, until I think enough people complained that they allowed us to order off their menu. It wasn't until after my meal that I was offered something to drink and it took about 25 minutes for the waitress to pick up my check. The deli lunch we were given was equally bad. The soups tasted like plain, old both and the only bread available were huge bulky rolls. I will say, however, that the salad and dressing were good in comparison. For dinner, I had a "grilled flatbread pizza" which was surely made with canned sauce and previously frozen, tasteless "bread". My Caesar salad was wet and pretty gross. Once again, it took another 25 minutes for the waitress to pick up my check. My room was ok, minus the abundance of houseflies and that it was across from the ancient elevator. Oh, and the walls are paper thin so you can hear everything going on in the hallway. That was a downer, but I brought earplugs so it did not bother me. I should also mention that the rooms on the 3rd floor have slanted ceilings and not made for people over 5'1". Fortunately for me, I am short and this was not an issue. The positives: Great views and antique charm. The Red Fox restaurant down the street is a definite plus too!!

This place is History. I mean it was rebuilt in 1915, That's a long time for a building. Also reading other reviews make it sound like this place has changed hands alot. It's a beautiful building. But it's super old. The floors are super creaky. The elevator was very old. And this place is a historical building and all that. I get that I do. What this place needs is someone who loves it to just throw a stupid amount of money at it so they can remodel it down to the bones. The rooms were very clean. I think the bathrooms are more up to date. The shower pressure was amazingly strong it bordered on too strong. The bed was very very firm, and there wasn't much room in the room all around. The windows aren't well sealed so I can only guess how cold the rooms get in winter when this area is Ski city. Also when we stayed there it was very warm I would say 80s at the hottest part, and they had not yet put the window units in. They were sitting in the closet of the room along with a box fan. The windows also don't really open or close well and I saw several that were broken. Honestly if your a bigger person as I am your going to feel a bit uncomfortable all around. I also wouldn't really recommend this place for younger energetic children. We had a few with our group and they were constantly getting grumped at by the staff. The floors creak children run people get mad. There is also a quite time between 10pm-7am. The room doors don't totally seal so you hear all the sounds of the hall way. They have a game room but it all costs money and its all dated as well. The hotel is also full of things that your not really allowed to touch and could easily break. As for the staff, everyone I actually interacted with was super nice. We were at the place for a wedding with a large group of people. We ate breakfast at the buffet twice and had dinner there one night. The food was great and the staff was quick to get refills on drinks and take away plates and make sure everyone had everything they needed. The breakfast buffet is great it runs from 7am-10am and they had some great food. Eggs, Bacon, Sausage, French toast, Waffles, and several other things. I heard several grumbles from people in our group though. Some people were late to breakfast on Saturday they showed up at 10 and all the food was still out. Lots of it. And after a short confrontation with the staff they were allowed a quick plate. One of the people in our group did not get their room cleaned at any point. The person wanted their room cleaned but no one came. When asked about it the staff just shrugged.

Stayed there this summer with the kids while going to Story Land. On the Internet the rooms and location looked great. But when we got there the rooms were tiny and there was a big ugly road that runs by the front of the hotel and the pool. There was a lot to like about the place - big porch lined with rocking chairs, the location was beautiful, and the rustic hotel had lots of charm. But for the money it was not worth it. Again - rooms were tiny for the $ Restaurant was way overpriced and wait staff was not good. One of the dishes we ordered was barely edible and when we complained the waitress basically said.. that's what it's supposed to taste like and made no apologies. I would not stay there again with small children. I would advise anyone considering a stay at this place with kids to look elsewhere.

Rooms were dark and dingy but overall the stay was great. Service was good. We had 2 pets with us. Their breakfast buffet was awesome. Fresh, tasty, tons of options and very, very filling! Oh and their wifi worked without any issues.

We had one of the best dinners for New Years Eve 5 course dinner. One of my favorite restaurant in Boston in 9 Park and honestly the chef at this hotel last night outshone 9 Park.we were shocked and Happy Thank you our 5 year old twins aldo enjoyed the child menu ..Real Reggio Parmeseano like home!!!!

Classic old New England Grand Hotel. Good food, good people, good room, good service, good views, great place.

We recently stayed here the week after Christmas. Unfortunately there was no snow, so we weren't able to ski! But Jackson has so much more to offer, that I was pleasantly surprised with how we spent our days. Jackson is the quintissential, perfect NH town. The hotel was beautiful on the outside, a sprawling old farmers porch inn. For better or worse, the floors creaked when you walked, showing you the age and the authenticity of it. It truly felt like rustic NH. The decor was also rustic. I was in love with the inside, with many fireplaces, cozy reading nooks and rooms, and lots of game space to play. The food for both breakfast and lunch was very good! For breakfast they have a buffet, and you can also order from the menu. For lunch it is part of the resturaunt, and it has a great fireplace with couches. IThe entire stay was cozy, comforting and relaxing. Our room was a bit small, but was clean, comfortable, and had a beautiful bathroom. The other room in our party was a suite, which was spacious. The staff was always very friendly, and helpful. We loved our server Patty - she was the best!!!

I've stayed here two years in a row in the late fall for a ladies' scrapbooking weekend. The hotel is lovely and quaint. The rooms are a bit small, but they're beautiful, and the bathrooms look like they were remodeled fairly recently. The rooms and bathrooms are extremely clean. The staff is friendly and helpful. The food in the dining room is very good, although with our big group, it was sometimes hard to get a waitperson's attention to get a cocktail or coffee. The breakfast buffet is huge, with almost anything you could possible want for breakfast, from cereal to fruit to omelets made to order to waffles. Yum! The only suggestion I'd have for the hotel is to have a station where coffee and tea are available all day. Then it would be perfect!

I arrived after renting this unit with my app @ expedia.com and they offered me the "expedia room" management's words, not mine, unless I paid an upgrade. I looked at the "expedia room", upgraded room, and thought I will pay the fee. When we got in the "upgrade room" there were dead bugs all over the bathroom and we walked into cobwebs to turn on the AC. When then noticed the paper the housekeeper wrote a note on was previously damaged by water and looked very old. The AC did not work and the bed was rock hard and we were traveling with our son and could not imagine how bad the old pull out couch bed would be, so we left. They offered back the "expedia room" and we said no thank you that this was not as described. Their hallways were dirty and looked like they have not been vacuumed in months. We called expedia to let them know we left and they said a manager would confirm if we could be refunded in the morning. I called back two days later and after 2.5 hours on the phone expedia said the offered us a free upgrade and free breakfast. They lied. I would stay far away from this place as I paid full price plus upgrade fee and they will not refund me, they told expedia three time they would not refund they are holding me to it even though I did not stay.

It was $185 for the night in a basic room, when i checked in there was no hot water and the people at the front desk didn't even tell me they were experiencing an issue. So i paid top dollar for a hotel room I couldn't shower in. The Room was small which was excusable because of the era the hotel was built in. The bathroom was the smallest thing I had ever seen. It had a standup shower stall you couldn't even bend over in, smaller than a porta potty. I won't be retuning. If they have facilities off line they should inform their guests and charge accordingly. Any other action is dishonest.

The hotel is nice. It is old and historic but in good condition for the age of the building. The restaurant staff on the other hand, never came to even take a drink order. They were not close to being busy. I told my wife that at this rate we will be here for hours so we might as well leave. We did and nobody cared or even acknowledged that we left including the host. The atmosphere in the restaurant was lacking also. I felt like we were in some old Elks lodge or something. We went to the nearby Fox Run and had an excellent meal and service.

I just stayed at the Eagle Mountain House over the New Years weekend with my family we have been going there for years this year the experience was horrible.. The staff is very uncaring from the reception desk my reservation was made months in advance and the room was wrong and not clean at all. The service in the Pub was horrible as was the food.. The breakfast is terrible.. Not one person on staff was dressed neatly or cared about being helpful very rude.. This hotel needs to be renovated and needs a Manager to over see what's going on. very disappointing wouldn't stay again or recommend anyone I know stay there until major changes are made.. Terrible the whole experience and it was at one time one of the Best in Jackson Nh..

The Eagle Mountain House is run down and the wait staff is the worst I have ever encountered. We were in the tavern on New Years Eve and our server( a brown haired woman) was rude to my whole Family!! The food selection was so limited it was disappointing! For 20 years My family has stayed there for at least 1 or 2 weekends per year. We were so disappointed to see how run down it has become! So sad for such a wonderful location!!

Wicked nice place to stay. Highlights include... Beer and wine on the huge wrap around porch, fantastic buffet breakfast, the guy at the front desk, the pub in the hotel... the quintessential NH historic hotel! The road in front is classic New England, it's charming... I completely disagree with the the prior review. All the rooms that we stayed in have been great. During peak season, you have to be willing to pay for the larger rooms, otherwise this is a popular, high demand hotel, and the best deals will be the smaller rooms. We stayed during mud season and got a suite for a great price. I wish I could sit on the porch in a rocker every weekend!

Great old historic hotel. Rooms were a little dated but the restaurant was fabulous. We ate dinner there two nights and were really blown away by the variety, presentation and flavor. Felt like we were eating in a top notch Boston restaurant but paying half the price.

Great Views, A nice porch and rockers to sit on, but hotel itself is a disappointment! Tired,old, it smells dank, damp and mildewey everywhere, creaky, uncomfortable beds... noisy window ac units, rooms are very tired, stained rugs, tubs that don't drain well and you stand in dirty water, broken towel shelf in the bathroom. The only option available is a breakfast buffet in the morning which is just average, you cannot order from a menu.

So far, loving it. Yes, old & creaky. Sometimes a little dated. But the staff is a delight - Katie took my reservation call several weeks ago and remembered me when we checked in. Absolutely wonderful people in a serene, beautiful setting. Can't wait to get up early and sit on the beautiful veranda and just enjoy the peaceful surroundings. Oh, yeah - and we have a fairly spacious room - queen bed and separate living room with pull-out sofa, separated by a step up to a hall with the bathroom off that. When I told Katie when making the reservation that my husband is 6'2" and one of my 2 sons is 6'4," she said, no worries! Let me set you up in a room that will cover you, and also had a cot waiting in the living room with the pull-out sofa. EXCELLENT value for what we spent!!!

My husband and I stayed here one night because we were passing through New Hampshire. Every staff member we encountered was incredibly friendly and helpful. I thought our room was cute and fit the theme of the hotel. I slept well and the bathroom was spacious. The best part of this place is the food. We ate dinner and breakfast here and it was SO good and totally unexpected. Everything we ate was totally fresh and I'm assuming homemade. We were honestly shocked by the quality of the food. I would stay here again for the same purpose or if I was skiing or golfing.

We ate in the Tavern with Kelly as our server. She was also the bartender but you would have never known because of the great service she provided us. We ordered mushrooms and wings as an app and both of us enjoyed them. We then ordered our meals I got the crispy chicken BLT and my husband got the Burger, he said it was the best burger he ever ate. We have eaten at the Restaurant in the past and have always been impressed with the food and service. Our only disappointment was they took the lobster mac and cheese off the menu.

Consider my score a solid 2.5 rather than a 2, but this place could easily be a 4 or a 5. The locale is a-mazing - with a spectacular view. It's just old, tired, worn-out and in need of upgrading. If they did, this place could charge a fortune! This place has been around to a looooong time. Apparently, after the original built in 1876 was destroyed by fire, the new one built in 1915 was the first hotel in NH to have an automatic sprinkler system. How Clavenesque of me to share that tidbit! You're welcome. Front desk staff were very friendly and accommodating. When we first checked in, we were given the largest suite in the hotel, which sounded great until we got to it - it was in the basement, was freezing in there, and was just, well - creepy. When we came back to the lobby to change rooms, they did not seem surprised to see us again, and one of the desk clerks even started to say "That room hasn't been occupied since . . ." and then seemed to think better of it. Point is, they know the room sucks. If your largest suite sucks, you know there's a problem, right? After we apologetically came back up to check if there was another room, we got a dormer room on 3rd floor (but were fine with it). The room was unremarkable, but what a view! The bathroom seemed to have been updated while the room had not. The TVs were old, the carpets, old, the windows, old, and the one nearest the bed had no shade. Since we'd seen another room already, the worn furnishings were not surprising. There was an appropriate price adjustment down for our room change since we no longer in the "largest suite." The lounge was small-ish, but seemed quite lively on Friday night. Their wine offerings are pretty minimal, and cheap. I am a pinot noir fan, but not a fan of Smoking Loon pinot noir, which I think is about $6 a bottle. I'm no wine snob, and know of plenty of inexpensive good wines - this is not one of them. They might want to consider offering something like that (a New Zealand pinot, maybe - those are cheap yet good). Anyhow, the same two women were there both Friday and Saturday nights, and they seemed to be very hardworking and friendly enough, too, though perhaps overwhelmed at times. My companion was surprised to hear one of them snipe at a customer, though - a patron (rudely) said "Hey, you forgot to bring my drink!" and one of the barmaids replied "Oh, just like you forgot to leave me a tip last night?" Reowr! Anyway, they were nice to us, but we're good tippers. One evening, I sat out on the wraparound porch in a rocker and was engaged in conversation by a man who works there, in the restaurant. I asked if the place was haunted, and he told me about Sarah, a mischievous 9-year-old little girl who likes to look through the lady guests' makeup bags (Sarah woulda had a field day in my room)! We can't speak for the meals other than breakfast, which was included with the lodging. It was your standard breakfast buffet, but they added my favorite - an omelette station! All I ate was an omelette each morning, but my boyfriend seemed to dig the french toast, potatoes, and sticky buns offered. After breakfast each morning, we enjoyed walks around the golf course and down to Jackson Falls. Thanks to the scenery, the mornings could not have been more gorgeous. All in all, this place needs sprucing. I heard it's up for sale, and I truly hope whomever does purchase it can restore it to what no doubt was once its former glory. If it did a rehab and overhaul, added a spa, a gym, maybe, it would clean up! Even with the threadbare carpet, I'd stay again, for the right price (I feel $250 a night was much for how broken down it was - you're paying for the view). For its faults, it really was a lovely spot and we enjoyed our time immensely.

I ordered a short ribs hamburger - "Shorty". I asked for it without a "bacon marmalade", (though if I were told that wasn't possible - it's prepped ahead of time or something, I would have just ordered something else - that's perfectly reasonable). When the waiter brought out the burger, I thought I saw a marmalade topping, so I asked, politely, just in case. The waiter took the burger away and returned a while later with a plain beef patty, all the short ribs clearly scraped off the burger and tossed, with it still showing up on the bun. Seriously? I thought it was extremely rude. When I pointed this out, still somewhat politely, I got a new burger, with short ribs, prepared without the bacon. The waiter told me that if I ordered dessert, it would be free. Honestly, at that point, the whole meal should have been free - my family was done with dinner by that point. Then the waiter later tried to explain that the short ribs were scraped off because the bacon was mixed into it. I know he was making an effort, but I'm sorry, that makes no sense. Either (1) they're able to make me new short ribs, which they eventually did or (2) ask me to place a different order. That's really poor service! The Wings appetizer and the (free for me) flourless chocolate cake dessert were great. A few notches above what I expected, actually. That's why they get the 2nd star.

Yeah it's in need of sprucing up, but who cares. The rooms were nice-warm and clean, staff friendly and breakfast was yummy. The snow was pretty and trails well groomed, you can even go snowshoeing right behind the place right up, you guessed it..Eagle Mountain.. For where it is and what it compares to in the area price wise I'd go back in a second.

I had never been out this way before. This was my first trip to New Hampshire. The hotel staff were friendly though a little slow for lunch but we did miss the main crowd so that could have explained that. The room was nice enough. The beds were comfy and the water in the shower was piping hot. I'd stay here again.

Had an all around amazing week up here with some friends skiing the many local mountains, the hotel service was impeccable from the staff to the room to the food.

A fairly good sized hotel situated beautifully in the White Mountsins, Jackson NH. Pros include: grand old hotel with plenty of history and even a bit of that "The Shining" feel, giant gorgeous veranda where you can sit in in a rocker and enjoy a pale ale, gorgeous river with swimming holes a short walk down the road, decent breakfast, wireless internet, reasonably appointed rooms - and they handled the wedding reception that we went to quite well. The carriage house that held the reception was beautiful. The Cons: very confusing pricing, occasionally condescending staff, and a weird game-room that they kept trying to get us to go to.

the view is just spectacular, and the facility is postcard-pretty itself, with an amazing veranda. upgrading the rooms, facilities, and common areas, and upgrading the prices accordingly. Wireless internet is there now, and the mobile phone coverage has gotten much better. fewer or at least better integrated bus tours. food is tasty but maybe not worth a long drive nor much better than the competition. service is pretty friendly (stayed there a number of times), but I had to call to remind them to make up the room once this last visit; my wife points out that we tend to go at leaf time, which is right at the end of the season so they're running lean and tired -- I think she's right. there is a (par-32) 9 hole golf course with a pro and shop; I don't play, but it's nice to look at. I think the Nordic skiing here links up with the extensive town network so you can ski all over -- I have no clue how reliable the snow or good the grooming are. super road cycling around this area; plus nordic and alpine skiing, fishing, hiking, shopping, leaf-peeping... but boy is it a beautiful place to be, that's why you come, it's like Shangri La. if they every really got it super fixed up they could charge $400/night. And then I couldn't afford to go any more...

My son and I stayed here tonight on a father son snowmobile trip... When we arrived we were happy to find out they had a dining room.... Only to be told by the hostess that we would have to wait an hour for a table despite the fact they had 4 open tables of 4. Translation we don't want to seat a father and son who probably won't ring up a big bar bill.... We want to take a chance that 4 parties of 4 will walk through that door and we will make more money that way. Hey reality check this hotel is in the middle of no where and the only people eating here are the guests.... The guests you just sent down the street to spend their money on the competition. The cherry on top was when we got back we had a note from the Chef offering us a 20% discount to the restaurant. Would have come in handy had they seated us. Won't be back to this hotel since customer service isn't their top priority. Hotels and restaurants live and die from their reviews, perhaps you should take the bird in the hand or deal with the bad press. Just a thought. P. S the beds suck.

Do not stay here if you like sleep! Our room was apparently located over or near the kitchen. We heard nothing but loud banging noises like someone moving furniture, late into the night and started up again very early in the morning! When I brought this to the hotel's attention I didn't even get an apology, I got an "ok"! Well no, it's not ok! After hiking all day I only got a room to get a few hours of sleep! Sadly, no sleep what so ever! Now I know why this was the only hotel in the area with rooms available on Columbus Day weekend!

We were up skiing in Jackson and were planning on staying another day with the night's lodging undecided. We hit up EMH for apres-ski and while the drinks were good (do thirsty skiers ever complain about drinks?) we had mediocre sandwiches and soggy french fries. The biggest disappointment was the 'black and blue' burger which I ordered 'just medium' please and another one for a dining companion ordered medium rare. Both burgers came out well-done to the point of inedible, with the meat chewy and unappetizing, greyish brown and just YUCK. Nor did the waitress stop by the table to see how everything was - because about half-way through the burger, I decided I needed to send it back or at least say something. But the waitress did not appear at all except to clear the table, never asking if our meals were good. I did tell her when she came to pick up plates that my burger was overcooked and awful, about the worst I ever had, truly abysmal. My DC chimed in with similar comments. Needless to say if you can't make a juicy burger and crispy fries and don't know how to service a table or make your customers happy, why on earth would we spend the night there???????

I want to really like this place. The hotel is large and when you pull up to the front the first thing that you notice is the beautiful porch that spans the length of the hotel. The view from the front of the hotel says New Hampshire. The golf course looks to be well maintained and large. On my visit here I had a king bed room which felt like a closet it was so small. All I could think of was .."I am paying this much..this room is a closet" My room view faced the back of the hotel which was very disappointing because the rear parking lot really did not take my breath away. The bathroom was actually pretty large with white marble floors and dated fixtures but it was clean and spotless. One of the drawbacks which I hope they correct was that there is a turn of the century elevator which is manned by the bell hop. The hotel has a small indoor pool, library and gift shop along with a large bar room and dining area. There is also a dining room at the golf course. I was not impressed by the food quality and they were a little pricey for what they offered. The staff were nice and helpful for the most part. I want to like this place but I think that another visit is unlikely.