EALA - My lakeside dream

We stayed for two nights and had a great time! The hotel is clean, beautiful, and the view is just amazing. Breakfast was tasty too. Special thanks to Roxana and Elmir – they were super kind, always smiling, and really made our stay extra special. Honestly, they’re the reason I’d love to come back 💞💞 Only small downside: too many mosquitoes at night and breakfast could use a bit more variety. But overall, it’s a lovely place and I totally recommend it

Absolutely stunning. If you’re staying be sure you are there long enough to enjoy the hotel. We love to explore and found there was so much to do and relaxation to be had on premises. The indoor pool and spa was the perfect retreat for a raining day during our stay. Everything was clean and the couples massages left us feeling great. We took a yoga class with an incredible instructor and used the gym at night when we couldn’t sleep due to jet lag. All the food and drinks were exceptional. The staff were very friendly and accommodating. only issue was we had 1 night our air conditioner wasn’t working but eventually it was fixed the following night. Still 10/10 recommend.

Myself and my husband have just returned from the most amazing 4 night stay at EALA. It is the most beautiful hotel in the most stunning location imaginable. The service was outstanding from start to finish and the room was kept beautifully clean throughout, not to mention having the most amazing views. The spa and pool area were both immaculate too (albeit the gym equipment was limited and could benefit from offering further choice, particularly for the free weights The aesthetics seemed to outweigh the functionality here). We ate in the bistro and the grill and both were delicious. The only negative we would give for our entire stay was that the prices for the drinks in particular were extortionate. We are from England and the prices exceeded what we would even expect to pay for London prices. As a result we ended up eating in Limone for the majority of our stay. I would also suggest that the options to order for the breakfast were fairly limited. For such a high price that you pay for the hotel, I would expect options like pancakes to be included and not to have to pay extra for these. Other than this, I don’t have a bad word to say about the hotel. It will stay in our minds as one of our most memorable holidays we have ever had the pleasure of experiencing.

From the|Moment we walked into the Eala we were amazed, the decor & very clam atmosphere and the warm welcome we received was fantastic, welcome drink was very needed and enjoyed, staff all very helpful and the rooms were just wow, one of the nicest 5 star hotel we have ever stayed at, the Breakfast and attention to detail was fantastic, the quality of the food and drinks excellent, the free shuttle into Limone was great and the drivers all so lovely, the swimming pool and beds spotless clean and very comfortable, the little walk down to the private beach was kept so clean and more sunbeds down by the lake was a lovely touch , the is nothing negative to say about this fabulous hotel and its staff , we didn’t have time for breakfast on checkout as we had a early flight but the amazing staff Made us up a lovely breakfast hamper with pastries , water and probiotic drinks which we had at the airport they also made us a takeaway coffee which was such a lovey surprise, a shout out to the lovely Maria on reception who was just so lovely and so helpful with restaurant recommendations and thing to do . All in all we had the most amazing experience and can’t wait to come back

We have just returned from a 5 night stay at Eala. This is our third stay since June 2024. There are lots of positives to Eala, including its wonderful setting, cleanliness, spa/pool area and breakfast. However, we feel that Eala has lost its spark, for the following reasons: ||1. Service in the hotel - whilst the reception staff are polite and welcoming, our third stay was not acknowledged even though we reminded them in an email. This was disappointing as it is the extra little touches that make a difference. ||2. Service in the Bistro - on our first night we dined in the Bistro. We were served by a waiter who was unwell and had a dreadful cold. He kept sniffing when serving us and wiping his nose. This was off putting and not the start to the holiday we wanted - the last thing we wanted to do was catch a cold at the beginning of our break! On the same night I was also given a desert containing gluten and if it wasn’t for me questioning the biscuit like topping, I could’ve become very unwell. ||3. Dogs - we identified two dogs staying at Eala during our stay. One was a puppy and particularly disruptive - it was very yappy and reactive. The dogs were also welcome in the indoor area of the restaurant, which we felt was inappropriate particularly as they weren’t well behaved and due to the cost of the food in the Bistro. ||4. Bistro experience - last year we were supplied with complimentary appetisers and a petit four after dinner. These were no longer offered. We were advised by one of the staff that a new manager had taken over the restaurant. Unfortunately, we do not feel that the changes were for the better. The menu is as also confusing and the special dishes lacked variety - the pasta of the day was a courgette dish which did not change for the duration of our stay. ||5. We were served a ‘packet breakfast’ on our final morning as we vacated early. This was of very poor quality. We were served a stale sandwich , a few berries and a croissant. We have stayed in less prestigious hotels where the breakfast offered in the room was far superior. This needs addressing as we felt like we were dining from a canteen. ||Overall, our stay was very enjoyable. Had we have not experienced what Eala was like last year, I’m sure we would’ve enjoyed the stay more. However, for the reasons described, we do not feel that the stay was 5*. Our holiday began in Florence at the St Regis where complimentary tea and coffee was served to your room in the morning, and a complimentary pressing service was given for your evening outfit. These extra touches make an experience truly 5*. This review is not intended to put anyone off Eala, as it is a wonderful hotel, although changes need to be made to bring back its spark.

My wife and I stayed at EALA My Lakeside Dream during our visit to Limone, Sul Garda. EALA is a stunningly beautiful hotel - like new and immaculately maintained! Facilities are all top-tier and offer the feel of a resort! We wish we'd have had more time to simply spend at the hotel. The staff at the hotel are excellent - very accommodating and service-focused - we especially enjoyed our shuttle rides to town with Claudio (who consistently brough smiles to our faces)! We loved our time at EALA My Lakeside Dream and will stay here again, should we return to Lake Garda.

This place definitely deserves its tagline of ‘a lakeside dream’. There are amazing views from every area of the hotel, the staff are lovely and the spa is amazing. Housekeeping is a high standard and everything is pristine. Sustainability does seem lacking, I got a new robe every day and towels were replaced once (or even twice) a day. The lights are a bit complicated and I was glad I brought an eye mask as the toilet had a motion detector light, which could be annoying at night. The comfy bed, amazing outlook and all round quality of the space was great. The main restaurant does a really nice breakfast and has everything you could want. The staff are great and having seen how hard they work amazingly positive and friendly every day. Shout out to Riccardo, Jeancarlo and the wonderful Victoria for making everything so special. A special shout-out to Elmer who brought 100% positive energy, you could probably power a small city off him. There is a beautiful outdoor infinity pool, with loads of lounges, you can also lie by the lake and at a few spots on the way down. Take stairs down and there’s also a large indoor pool with views over the lake. Next door is possibly the most epic spa I’ve ever been in. There’s a Finnish sauna overlooking the lake, plus an other at a slightly higher temperature, there’s an ice room, a steam room, multiple showers offering different temperatures and effects, a cold and warm bath and an enormous grotto space with a jacuzzi. I loved it all! There’s a shuttle into Limone, the drivers are also all really nice, Claudio and Oswaldo were stand outs for us. So if you can pull yourself away from the hotel, it’ll be easy to get back. I think anyone would love this place, we were just having a European adventure, but I think if you were considering here for a honeymoon it would be an ideal location.

Beautiful location and clean modern hotel. Upon arriving at the hotel, I dropped off my car and let the valet handle the luggage. I then entered the hotel to check in. They informed me that the check-in process would take some time, so they offered me a complimentary drink. They then escorted me to a beautiful outdoor seating area with stunning views. I ordered a drink and waited for them to inform me that the check-in was complete. After about an hour, I decided to approach them to inquire about the status of my check-in. However, the lady informed me that she was waiting for me to return, and she never came to collect me, claiming that she had completed the check-in. Pay at check in must be in full, which is not expected as most hotels as you pay when checking out. The room was beautiful but above sounded like somebody was stomping around and moving furniture 24/7 all through the night. The hallway music was on so loud past 11:30pm. It also started really early in the morning. Had to call reception one evening as it was so loud past midnight. (Louder than it normally was) For a modern hotel with smart tvs there is no Netflix, Hulu, Amazon prime if you want to wind down after a long day. They offer YouTube and Spotify. No heat in the rooms - room temperature was at 55 degrees and when I called reception to see what I did wrong with turning up the heat they said after May it’s one or the other for all rooms, so they have it on AC no heat. No sunscreen in pool area, locker room or even at the spa to purchase. Typically hotels will provide sunscreen in the locker room or at least have it for sale and they didn’t. The breakfast buffet was great besides the fruit was mushy in some sort of juice or water as it may have been sitting a while. I visited the pool as they had mentioned it was open until 8 pm. However, upon my arrival, I discovered that they were closing it at 6:45 pm. I expressed my surprise, and they clarified that the closing time was 7 pm. They also inquired if reception had informed me of the 8 pm opening time. Additionally, the pool staff informed me that the pool didn’t open until 11 am or whenever they felt like it. Drinks alcoholic and non alcoholic drinks and snacks at the pool bar doesn’t open until noon. No hot water the first day. I had something booked and wanted to shower before leaving but there was no hot wafted and when calling reception they said another room called but they didn’t know it was more than that room and it would be an hour to be fixed. I got back at 10PM and there was still no hot water. The beach grill appeared open, and I noticed them setting up. However, when I inquired, the worker informed me that it wouldn’t be open until May 23. I assumed it was adults only because it says adult friendly however there were several kids at the hotel.