Chris G.
Yelp
The East Indies Hotel is a historic mansion that has been restored to its former glory and converted into a boutique hotel. The rooms are tastefully decorated and the courtyards are serene and beautiful. The staff we met, Jess and Meg (?), were extremely responsive and accommodating, going out of their way to ensure we had a pleasant stay. Macaroni, the resident cat, was also friendly but unobtrusive and didn't enter the rooms.
The hotel is located in the heart of the UNESCO World Heritage Zone (and Little India), a lively and (perhaps too) bustling part of the city. Attractions and good restaurants are all within walking distance.
Things we didn't like were pretty minimal, including the fact that there were no mirrors in the bathrooms of our two suites (Anistar 2 & 3), lack of clarity regarding breakfast (the website and TripAdvisor page both show free breakfast as a standard amenity, but we were told initially that our rate didn't include breakfast and would be charged RM15 per person for it; after showing Jess the website, he agreed that it did indeed indicate breakfast was free according to the text there and gave us free breakfast for our two nights there), and thin walls/creaky floors, though that's to be expected from such an old building.
Other things to mention are that the rooms and common areas were all very clean, and that the free Wi-Fi worked at least decently throughout the mansion (note that there are two or three SSIDs to switch to depending on where you are in the hotel).
All in all, an excellent stay in a beautiful old Chinese mansion in the heart of the UNESCO World Heritage Zone in Penang!