Dan M.
Yelp
This is highly rated, and for good reason. Jose was our guide, and he was great in making sure we got to all our spots during the day (and picked us up promptly), and helped when the weather was at its worse the second day we booked him. He mentioned he had been working every day for a month without a break, and also helped his brother at his restaurant in the evenings, so perhaps he was tired when he was doing our tours. Our first day, our original guide had a family issue, so Jose (who was supposed to do the later group tour) did our morning sunrise one at Tongariki. He got us very early that day and we were able to get great weather and photos the first day. It was originally supposed to be a private tour all day, but because of the guide being out, we agreed to move to a small group tour later in the morning (he dropped us back off after the sunrise portion and got us later for the rest of the day tour).
Day two brought awful weather, so we were soaked all day. My hiking shoes may have walked their final steps that day, since they were so muddy. It seemed to me we could have had the verbal portion of the tour in the car while it poured, then ran out to take our photos when there was a short break in the weather, then moved on to our next destination. But we ended up getting out at each stop and hearing the tour, causing us all to be wet virtually all day. I got some good information, but perhaps I was spoiled in the Galapagos Islands with our previous guides, as I always felt like there was more we could have heard. Maybe it's just because the weather was so bad, it soured my experience, but overall, it's a good, just not as great as I expected, tour. At least the company was accommodating in refunding me the difference between the private and group tour quickly. That raises them one star.